Reviews
I been in VW yesterday looking for a new car and I found...
I been in VW yesterday looking for a new car and I found a nice car with a good deal, the process was fast and they have friendly staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Aralei was awesome! She has an amazing personality and...
Aralei was awesome! She has an amazing personality and wasn’t pushy whatsoever. They answered my questions honestly and didn’t hesitate to make the sale work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Aralei Henderson was amazing help! I love my new car....
Aralei Henderson was amazing help! I love my new car. They got me at the rate I needed to be and the most fun welcoming atmosphere That I have ever encountered at a dealership. Fun crowd.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful, Max and Rob are our guys! They made the...
Very helpful, Max and Rob are our guys! They made the experience great! We were very indecisive about what we wanted and they brought in cars from 2 different locations to help us out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I really liked working with Daniel. No pressure selling....
I really liked working with Daniel. No pressure selling. Friendly and easy-going. I would definitely work with him again in the future. Great job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Repair service
I brought my vehicle in for repair due to a slow leak. Upon inspection of my tire, I was inform there was a nail. The tire needed to be replaced. I was provided with cost of the tire and labor which was fair market price. The service was quick and very professional. I was in and out within 1 1/2hrs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Department is 10/10, Sales is 8/10
I just bought my third car from Leith VW of Raleigh. Over the years, the sales department hasn't been too bad. They are bearable and (in the grand scheme of car salespeople) really not too bad. They don't seem like slimy salesmen for the most part, but it's up to each person to get a good salesperson. When it comes to the service department, I would recommend them to anyone I know. They are extremely clear on work to be done, straightforward, and easy to deal with. Any questions that I have had they are willing to hear and give a knowledgeable answer or point me to someone that can.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback, we are always listening to our customers to try to improve.
They are very responsive and easy to work with. Aralei is...
They are very responsive and easy to work with. Aralei is great as well as the management team. Will definitely go back! They made it a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Two days after we picked up the car, there was a terrible...
Two days after we picked up the car, there was a terrible smell like a dead animal. The odor was masked by the deodorizer that hid the smell. Had to have odor removed by a professional that had to use an ozone machine to get rid of the odor. I still worry it will come back. No one seemed interested in us just moving the car. Very disappointed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Excellent service, as always!
Quality of customer service and repairs were top notch as always!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase