Greenway Kia of Franklin

I made an appointment for an oil change (I had a coupon) for 9am on a Monday morning. I brought it in on time (9am) and at 10:15 the car still hadn't made... it into the garage yet. If they can't accommodate a simple oil change in a reasonable time WITH an appointment, then they need to change their scheduling. I can see waiting a while if I was a walk-in, but I had one of the earliest appointments of the day...and still had to wait. I took my car to a JL and got in and out in less than 20 minutes. It was worth the extra I paid for it, coupon be damned.

Just purchased my first new car on 8/27/2020 and the experience was flawless, It took me about 5 second on the lot for someone to approach me and it's... huge compared to other places I've went. The employees at Greenway Kia in Franklin was very helpful. Their guidance and professionalism helped me make the right decision. I was very pleased and I will recommend this dealer to anyone that would like to purchase a car.

I worked with Joseph and he was very nice. I felt no pressure and left with a New Seltos. I highly recommend working him if you are in the market for a... new Kia.

Found a great team at Greenway Kia Franklin when I went looking for a new car. Overall the whole team was SUPERB. I highly recommend Greenway Kia Franklin... for your New Car needs. To Dwight and Chris, Thanks a million times over..

This was the third Kia I bought from Kia of Franklin dealership all the other cars I bought were three different ownership of car lot greenway a Kia was... the worst experience I had will not buy another Kia again for Greenway if you go there be very careful

Had a wonderful experience buying my new 2020 Kia Sportage. All the staff was friendly and helpful and not pushy. I would highly recommend them. My salesperson... Taiwan was very pleasant to work with.

Taiwan help me find exactly what I was looking for was real easy and I felt like I’ve known him for years most definitely will be back to see him on my... next purchase.

Taiwan at Greenway Kia worked with us for quite a while to help us find the right car for us. He was friendly and honest. Good experience!

I purchased a new Kia Telluride from Greenway Kia in Franklin, TN. My sales associate, Taiwan Hamilton, provided excellent customer service to me every... step of the way! It was a complex deal in that I live out of state. Taiwan kept me informed at every step if the process and delivered my vehicle right to my doorstep. I live my new Kia and buying it was easy and pleasant thanks to Taiwan!

Made a deal on a 2011 Jaguar XKR. After giving a deposit and the dealer fed exed me all the papers and arranged for delivery, they sold the car to someone... else for $2500.00 more than the deal we made. I have the sales order. They said that they emailed me but I never received the email. They sent me a screen shot of an email after the fact.