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Sales 8:00 AM - 7:00 PM
Service 8:00 AM - 5:30 PM
Mon 8:00 AM - 7:00 PM
Tue 8:00 AM - 7:00 PM
Wed 8:00 AM - 7:00 PM
Thu 8:00 AM - 7:00 PM
Fri 8:00 AM - 7:00 PM
Sat 8:00 AM - 7:00 PM
Sun Closed
Mon 8:00 AM - 5:30 PM
Tue 8:00 AM - 5:30 PM
Wed 8:00 AM - 5:30 PM
Thu 8:00 AM - 5:30 PM
Fri 8:00 AM - 5:30 PM
Sat 9:00 AM - 3:00 PM
Sun Closed
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Reviews

4.8
143 lifetime reviews. Includes reviews of Ravenel Ford from DealerRater.com
  • Great price, no haggling!

    A little off the beaten path, well worth the drive. Ask for Ted, he's the man.

    Dealer Response

    Hey Cyndi! Thank you for taking the time to write your review! We appreciate it very much. We do hope you love your vehicle and have a blessed day...


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    A little off the beaten path, well worth the drive. Ask for Ted, he's the man.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey Cyndi! Thank you for taking the time to write your review! We appreciate it very much. We do hope you love your vehicle and have a blessed day! :) - Ravenel Ford Team


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  • Excellent buying experience
    June 7, 2017

    Great experience buying our new 2017 F150XLT. Everyone very friendly with no pressure. Worth the drive out from Charleston. Rain or shine always t...


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    Great experience buying our new 2017 F150XLT. Everyone very friendly with no pressure. Worth the drive out from Charleston. Rain or shine always the same

    Does recommend this dealer

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  • Horrable Service Center and Customer Service
    June 6, 2017

    ***PSA*** Avoid this dealership!!! I bought a used 2014 Ford F150 from them. I had a 36000 mile warranty and began having issues with the air cond...

    Ravenel Ford

    Thank you for your recent review. We see all reviews as a chance to get better at what we do and strive to not have any unsatisfied customers. I...


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    ***PSA*** Avoid this dealership!!! I bought a used 2014 Ford F150 from them. I had a 36000 mile warranty and began having issues with the air conditioner. The air conditioner was making a loud noise and would stop blowing cold air after a short period. I took the vehicle in to be serviced and have the air conditioner repaired twice for the same issue while under warranty. The second time the vehicle was brought in for this issue it was just before the warranty was about to expire. They continued to state there was no issue with the compressor. Shortly after the second service and after the warranty expired the air conditioner again continued to make the noise and stopped blowing cold air. Over the winter we did not use the cold air and the compressor continued to make the loud noise. I then took the vehicle in to be serviced at another dealership and was told the pressure control switch was bad and the system was overcharged causing the compressor to go bad which was making the noise. I called Ravenel Ford and was told by the service manager that it just did not make since. After I realized the Service Manager could not comprehend the issue I was referred to the General Manager who also refused to acknowledge the issue or rectify the problem. Both were very condescending. Bad service center and customer service, avoid yourself the problem go somewhere else!

    Does not recommend this dealer
    Came in for service or repair
    Ravenel Ford

    Thank you for your recent review. We see all reviews as a chance to get better at what we do and strive to not have any unsatisfied customers. In the interest of full disclosure, I think anyone reading your review of us should know all the facts:The A/C repair was completed under warranty a year ago in June 2016, the particular part called for by Ford had an issue and was replaced under warranty in July 2016. The A/C, including the compressor at that time was operating normally. Ford would have authorized, and paid us under warranty, to replace it if they deemed it necessary. Through last summer, last oil change visit, through the winter using the defrost (which uses the A/C), through the spring we hadn¿¿¿t heard anything about the A/C not working properly until almost a year later (June 6th, 2017).We certainly understand that vehicle repairs can be frustrating, more so when a vehicle is out of warranty. As such, we have offered to assist with the cost of the repair bill, that offer still stands.


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Service & Repair

About Our Dealership

Dealer on Cars.com since November 2011

Low overhead means low prices, no closing or documentation fees and no hassles! It is worth the drive to Ravenel because we make it easy to buy a car. New cars are only $98.00 over dealer invoice plus you get applicable rebates. Posted prices may not include private offer rebates you may be eligible for. Contact us for your best price. Most used cars have warranties and all have documented reconditioning. Visit www.ravenelford.com for the most complete vehicle information.

"Ravenel Ford is the easy place to buy a car!"