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Novak Motors

(382 reviews)
Visit Novak Motors
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 9:00am–6:00pm
Tuesday 9:00am–8:00pm 9:00am–6:00pm
Wednesday 9:00am–8:00pm 9:00am–6:00pm
Thursday 9:00am–8:00pm 9:00am–6:00pm
Friday 9:00am–8:00pm 9:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(382 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Novak Motors from DealerRater.

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Astonishing Service

Novak always go above and beyond for their clients. This is the second car I have bought from Novak Motors and will continue to buy from them and recommend them to others. I loved working with Julio since he was very informative and friendly. Also I do want to recognize Adam and Rene for helping me throughout this process as well. I can’t say it enough I love this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Outstanding!

Outstanding buying experience. David and Renee did everything they said they would do and there were no surprises. I got a great one owner Jeep in great condition with low miles for a good price and fair deal on my trade in. No haggling! What more could you ask for? All their cars are one owner lease returns with low miles. You get a like new vehicle without taking the depreciation hit of actually buying a new vehicle. Both David and Renee are Veterans so go by and thank them for their service to our great country and let them sell you a nice car. You won't be sorry!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Team was very friendly and helpful. Not pushy sales guys that you experience at other dealerships, which was awesome. Overall, it was a great dealership to purchase my first Jeep from!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Service!

Novak Motors COMPLETELY changed the car buying experience for us! We have had such bad experiences in the past and always dread buying vehicles, but everyone at Novak (especially David) was so helpful and the process was so fast!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Smooth process

We had a very smooth process with our recent purchase. Communication was kept from start to finish and they made sure or needs were meet and respected our budget. Our van is in great shape and was very clean at the time of purchase! Great company and great people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchase went smoothly

Friendly and accommodating service. Both employees made buying a vehicle easy. Impressed with the cleanliness of the car we bought. Would highly recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great car buying experience!

Very helpful and had exactly what I wanted. Got the paperwork done in a couple hours and left with my Jeep that day. Great customer service and great group of guys, would recommend to anyone looking for a great certified used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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No hassle, great result

Mike was very pleasant to work with. No hassle and an outcome that fit our needs. Respectful and informative. I will definitely return when looking for another vehicle and will recommend to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Customer Efficiency in a Friendly Manner

Prompt reply to inquiry. Upon arriving Julio was at the door to greet me and test drive. Rene was informative detailed oriented. Highly recommend Novak.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Novak Service Center

Came to these guys on a recommendation and was not disappointed. Bradley and the guys at the service center were great. They took the time to explain the problem and what it would take to fix it. They were more than willing to work with me on getting in the parts that i needed and got the job done very quickly.Ii will recommend this shop to anyone that asks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.