Mike Morgan Hyundai

I purchased 2023 Hyundai venue took in for check up worst service experience ever they rotated tires kept having to go back my tires leaking air . I left it with them four day they supposedly gave me a new tire . I had to take my car to good year situation resolved.

If you think this is an honorable and upright dealership, then you are badly mistaken. I've gone through two catalytic converters in just 80k miles on my vehicle, and they refuse to work with me on replacing the faulty part they installed. Despite contacting the corporate office and making numerous attempts to resolve the issue directly with the dealership, they simply won't budge. As a loyal Hyundai owner for over 10 years, I am deeply disappointed and saddened by this experience. This ordeal has completely soured my view of Hyundai, and I will never purchase another Hyundai vehicle again. Do yourself a favor and avoid this dealership. Choose a brand and a dealership that stands behind their products and honors their commitments.

My car has been there for three weeks and has not been looked at yet was told it would be a week and a half and Travis in the service department want answer the phone are return your call and service manager Tyler want either poor service

The shopping experience at Mike Morgan Hyundai was amazing. Our salesman Neel did an awesome job

Everyone we worked with were excellent. We were pre-approved online before we arrived. Very satisfied!

i took my car in for 4 recalls. I dropped it off at 7:30am. I was told there were several employees who had not shown up for work. I asked to be kept updated. At 9:16am, I received a call there were issues with the software but were working on it. To me, this indicated they were working on my car. i went to the dealership at 1pm. The car was parked next to the office but I didn't ask about it. I was told they still had the 172 point engine inspection to do and the car would be ready at 3pm. At 3pm I call the service department. I was told they needed to finish the final recall. Wait? Final recall? I was told all they needed to do was the 172 point engine inspection. They asked for 30 more minutes. I couldn't wait another 30 minutes. I had a 4 hour drive to get back home. I was parked at the dealership so I walked to the service dept. I was told the software tech quite mid-morning and they had no one else who could do it. Shouldn't this have been the cue to call the customer and let them know??? I asked they just give me the car and I'd have the last recall done somewhere else. The "service manager", I'm not sure that is who he was. I'd give his name except he didn't bother to introduce himself. Anyway...Mr. Service Manager pulled up the service record. He said to have the techs put the car back together and I'D HAVE JUST ONE RECALL LEFT TO DO. Fine by me, I needed to leave. A service dept employee finally told me none of the recalls had been done. There is more to the saga but, I imagine, you get the jest of it. I don't know that I can truly express my disappointment. I was lied to or mislead repeatedly. "We dropped the ball." Yes, and then some. The only save grace in this entire situation was Lance Fields, Client Advisor. He's management material and you should take advantage of the opportunity to put him in a position that will benefit you greatly!

Think most people to getting a new car but dont look forward to the buying process. This is second car Ive bought from Morgan Hyundai in two years because the folks there are fair, personable, and very customer oriented. No hassles or pressures from sales team, especially for add ons. Specifically bought this second car from Neel Panchell as I did first one because of his outstanding customer service. Highly recommend the Morgan Hyundai team!

Think most people to getting a new car but dont look forward to the buying process. This is second car Ive bought from Morgan Hyundai in two years because the folks there are fair, personable, and very customer oriented. No hassles or pressures from sales team, especially for add ons. Specifically bought this second car from Neel Panchell as I did first one because of his outstanding customer service. Highly recommend the Morgan Hyundai team!

Terrible customer service skills in the service department. I would not recommend. They’re nice when you’re buying a car of course, they want your money. After that, they could care less. They’re very rude people. I do not recommend.

Johnny Falcon is awesome. He is the nicest and most informed salesman I have ever had the pleasure to deal with. If yo need a vehicle new or used he is THE MAN.