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AutoWorld of Conway

(125 reviews)
Visit AutoWorld of Conway
Sales hours: 8:00am to 6:00pm
Service hours: 8:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:30am–5:30pm
Tuesday 8:00am–6:00pm 8:30am–5:30pm
Wednesday 8:00am–6:00pm 8:30am–5:30pm
Thursday 8:00am–6:00pm 8:30am–5:30pm
Friday 8:00am–6:00pm 8:30am–5:30pm
Saturday 8:00am–2:00pm 8:30am–12:00pm
Sunday Closed Closed
(843) 491-4010 (843) 491-4010

Reviews

(125 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoWorld of Conway from DealerRater.

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Everyone was great.

Everyone was great. Would definitely recommend auto world and Rich. Finance was great too. Easy process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Everyone was great,Rich was great and well

Everyone was great,Rich was great and well informed,finance was also great to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I enjoyed my experience of purchasing a vehicle from Auto

I enjoyed my experience of purchasing a vehicle from Auto World of Conway. They were friendly and had everything ready when I arrived. It was a quick and easy process. I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Terrible experience , Tried contacting 3 separate times.

Terrible experience , Tried contacting 3 separate times...not a response.. Now the car I wanted to purchased is gone. Business must be good for you to ignore potential customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Matt, we take customer inquiries very seriously and strive to provide prompt responses. However, we were unable to locate any recent inquiries under your name regarding one of our vehicles. If you reached out through a different name or method, we'd love the opportunity to look into this further and assist you in any way we can. Please feel free to contact us directly at (843)399-2279 and ask for Luis, and we’d be happy to help.

Kura is awesome great service.

Kura is awesome great service. 💯👏 definitely will refer friends and family here. For all our auto needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My car was detailed before purchasing; Donovan Alston did

My car was detailed before purchasing; Donovan Alston did an amazing job. I highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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We have purchased 6 vehicles from Bobby, Ron & Bill over

We have purchased 6 vehicles from Bobby, Ron & Bill over the years and every one of them was so amazing and we still have three Mustangs in our stable from there. The treatment from all the sales staff cannot be matched anywhere else in Myrtle Beach. Then the service dept , run by David is second to none. always done in a timely fashion and at very reasonable cost. We cannot recommend this dealership more

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

You're only out for yourself not for the customer I live

You're only out for yourself not for the customer I live in Conway I experience a lot of cars a lot of dealerships and you just happen to be one of those sucky ones just worried about yourself you know bottom line is you just try to make a deal that people can't afford and then they give you so dealing with you is like dealing with boats

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Amazing!

Amazing! Fantastic! Awesome! Prices and Service ALWAYS!!! WE love AutoWorld! TY! We are ALWAYS satisfied with service and prices. Mom has a Mercedes and I have a Hyundai! Always the best service...seriously!") We highly recommend Auto World! Michelle is impeccable and the guys are excellent! K.& B.Conquest

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Kimberly! Thank you so much for your enthusiastic review! We're thrilled to hear that both you and your mom have had consistently excellent experiences with us at Autoworld of Conway. It's great to know that Michelle and the team continue to provide the impeccable service you deserve. We truly appreciate your loyalty and recommendation. If there's ever anything else we can do, don't hesitate to reach out.

I am writing to express my deep dissatisfaction and

I am writing to express my deep dissatisfaction and frustration with the customer care service at Autoworld of Conway. Despite numerous requests for the car maintenance history and any assistance with repair, all my attempts to contact the dealership have been ignored. Three days after purchasing my vehicle, it suddenly shut off while I was driving on the highway. This dangerous incident required me to have the vehicle towed to my residence. Upon inspection, my mechanic discovered an oil leak and a locked engine. Additionally, he found that several hoses were improperly placed, indicating severe negligence in the vehicle's maintenance. Due to the arbitration agreement I was required to sign at the time of purchase, I am unable to take legal action against Autoworld of Conway. I am now stuck with an inoperable vehicle, which is a significant financial burden. The necessary repairs, including replacing the engine and other faulty parts, amount to $25,000. While discussing my options, in the event something were to happen to my vehicle, I deliberately asked my salesman if they’d be willing to assist me if any issues were to arise. He agreed that they would, but that has not been my experience. When I reached out to him regarding my concerns and the fact that my car was inoperable, he retorted that all he’d be willing to do was point me in the direction of an auto shop. During the purchasing process, the dealership was eager to communicate. However, once they received my payment and were made aware that I needed significant repair and assistance with such repairs, they became completely unresponsive. This lack of integrity and concern for consumers is disheartening. I had hoped to enjoy my Chevelle, but instead, I am dealing with significant repair costs and an unreliable vehicle. I strongly advise potential customers to reconsider purchasing from Autoworld of Conway. If you must, I encourage you to thoroughly investigate and verify the vehicle's condition and maintenance history.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.