Orr INFINITI

If you are looking for the gold-standard of sales managers, look no further than Cedric Phelps. He knows his job inside and out. He takes extremely good care of his customers…willing to go the extra mile for them. In a matter of no time, he earns your trust and confidence; I cannot say enough good things about him. No doubt, he should be a GM. Looking forward to continuing to do business with him and the dealership. 3:16

Had my car services at Orr Infiniti Shreveport.. I love how the staff was so friendly and willing to help/answer questions!

Fantastic service and great customer satisfaction. The Service Advisor is the best in the business, Does a great job in serving the customer. The facility is fantastic 👍

have to give credit where credit is due- I want to thank my ORR INFINITI family- Brittany, Tim, and Mike!! Yall done it again!!! I truly wholeheartedly appreciate you three beyond words. Yall helped make this happen. I know the process was prolonged to say the lease and completely out of our control. But God always provides in his timing. Thanks again for superior services all round from start to signing and beyond. I can’t say to finish because the superior services doesn’t ever stop!! Most places after purchasing your ride, they could really care less about you, they have already make their money from you. But at Infiniti- it’s continuous!!! They go above and beyond to serve you and make you happy.

Very nice, clean, and friendly, a huge waiting area, where they offer you snacks as welll

I would recommend this dealership any day of the week. The staff was very knowledgeable and answered all of my questions. They made sure I knew all of the ins and outs on my new QX50 Sport. This was my first experience buying from this dealership and I can't say enough good things about them. Amazing team!

Call 4days to Ask a question about my high price warranty . Sale man who sold me this car will or won’t answer my calls. That’s bad service I have brought 5 cars from this company Never had a problem until last year. Bad Customer Service. Will not buy another car from this dealership . Military Vet.

This was our first Infiniti purchase from Orr but they treated us like family! We had questions and the staff had answers. They asked us what we were looking for in a vehicle and man! Did they deliver! We are pleased with the purchase of a brand new 2023 Infiniti QX80 AWD Sensory. The experience was A+. This is what luxury car buying should feel like! Highly recommended! - Maria M

This was our first Infiniti purchase from Orr but they treated us like family! We had questions and the staff had answers. They asked us what we were looking for in a vehicle and man! Did they deliver! We are pleased with the purchase of a brand new 2023 Infiniti QX80 AWD Sensory. The experience was A+. This is what luxury car buying should feel like! Highly recommended! - Maria M

I am giving 2 stars because my overall experience with Orr has not been so good. I will NEVER by a used car from them. I do not have time to explain all that happened with the used car dealership, but I will never do that again. I recently had a better experience with Devin and purchased two new vehicles from him. He is a nice person; however, I cannot get him to follow through with promises after purchasing the vehicle. It seems like they forget about you once you buy from them. It has been almost three months and they still have not processed my vehicle registration. I have no license plates and my 60-day tags have been expired for almost a month. Each time there is some new excuse and a new promise that does not get fulfilled. There is not much I can do, which is why I am writing this review; I just hope when we are pulled over by the cops they will understand. I hope they can get this taken care of because I did like buying from Devin.