Infiniti of Clarendon Hills

I'm just starting to look at a 2nd vehicle , certified pre-owned (CPO), for business purposes, and stopped by Infiniti of Clarendon Hills. Peter Korallus and Steve Johnson could not have done more to dispel the notion of a used-car salesman. They were very professional and low key, but were also enthusiastic about the Infiniti G37x. Were I ready to buy a car, I know that striking a fair deal with them would have been clear and straightforward. I have a few more brands and cars to look at, but if you are in the market for a new or premium CPO Infiniti, I would look no where else. They also have a store in Naperville if Clarendon Hills is not convenient.

This is my worst experience ever. After I selected a vehicle an appointment was set, I was very excited since I was looking for this vehicle for a long time. Anyhow when arrived at the dealership to my surprise I was told that the vehicle I have selected (and all similar models) are on a recall and I cannot purchase any of them (seriously)...if that was the case why I was not notified by a phone call or email before my planned schedule visit for the test drive? why? and on top of it all they tried to "up-sell" by telling me we have 2016 models (with no recalls)...you should look at them, why should I? ....it was memorial day weekend and I was so looking forward to get a good deal and "customer service" from this dealership...but unfortunately my experience was very negative. Finally, I bought the vehicle from another dealer with no fuss...I will not recommend this dealership.

My husband and I were looking for a car for our son and we seen a 2011 Hyundai Sonata. At first we was dealing with Jeff Walker and it was a very unpleasant experience and put a very bad test in our mouth, this was our first time at the dealership. However, Andreas Korallus save the day. He heard and listen to our concerns about the other sales rep and made sure we had the best services. He told us that he was a newer sales rep but based on his knowledge about the car that we was purchasing and his super superb customer service, you would have thought he had year’s experience. I will most defiantly refer others to him and the dealership and I will defiantly purchase again from him. Andreas Korallus went over and beyond to make our experience great and also made sure the car was perfect from scratches etc. before we surprised our son. He stated that he wanted to make it perfect for our son and for that I am most grateful. My son loved the car. We also will like to thank Peter Korallus for stepping in and handling the situation that we encounter with Jeff walker and Bill Harris for getting my paper work done in a timely matter as well as Andres Cordero for explaining to me different products I can add to my car. Thanks Diondre and Sharonda Sweezer