INFINITI of Clarendon Hills

4.9
(2,141 reviews)
Visit INFINITI of Clarendon Hills
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award View 7 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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New (630) 405-7997 (630) 405-7997
Used (630) 425-5110 (630) 425-5110
Service (630) 449-3051 (630) 449-3051

Inventory

See all 204 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since November 2011.
INFINITI of Clarendon Hills-Westmont is a brand new state of the art INFINITI dealership selling and servicing all INFINITI models. We are a family owned organization which understands the importance of customer service and we will always try to meet and exceed your expectations in everything we do for you. Our online reviews will give you a sense of our commitment to customer service and trust.
One Mission: You!

Service center

Phone number (630) 449-3051

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

View all 18 employees View less employees

Reviews

4.9
(2,141 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Clarendon Hills from DealerRater.

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5.0

Saw a car online we were interested in purchasing - we

Saw a car online we were interested in purchasing - we are deciding on a smaller vehicle to get around easier within the city. Stephanie scheduled us with our Infinity representative, Lisa Krop. The front desk and Stephanie promptly greeted us and were very accommodating, and introduced us to Lisa. Lisa was very personable and presentable, showed interest, listened to our ideas and concerns, and took us to test drive a couple vehicles. We were happy that she was our chosen sales person. She went over our options and gave other suggestions to help with our decision process. She also introduced us to the manager, Andreas, who was also very accommodating. Lisa, Stephanie, and Andreas are an excellent team and go above and beyond. They were professional and made our appointment very enjoyable. Great service like this is hard to come by. We would definitely purchase a car from here in the future. They give fair price for your trade in! If you are looking, I recommend to specifically ask to work with these 3. Thank you!

5.0

Saw a car online we were interested in purchasing - we

Saw a car online we were interested in purchasing - we are deciding on a smaller vehicle to get around easier within the city. Stephanie scheduled us with our Infinity representative, Lisa Krop. The front desk and Stephanie promptly greeted us and were very accommodating, and introduced us to Lisa. Lisa was very personable and presentable, showed interest, listened to our ideas and concerns, and took us to test drive a couple vehicles. We were happy that she was our chosen sales person. She went over our options and gave other suggestions to help with our decision process. She also introduced us to the manager, Andreas, who was also very accommodating. Lisa, Stephanie, and Andreas are an excellent team and go above and beyond. They were professional and made our appointment very enjoyable. Great service like this is hard to come by. We would definitely purchase a car from here in the future. They give fair price for your trade in! If you are looking, I recommend to specifically ask to work with these 3. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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5.0

The people there were very professional.

The people there were very professional..Ammar is who helped me and I highly recommend him.

5.0

The people there were very professional.

The people there were very professional..Ammar is who helped me and I highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Great customer service.

Great customer service. Felt like I was valued. Jeff and Joe were great and worked closely with myself and my company to get the QX60 I wanted.

5.0

Great customer service.

Great customer service. Felt like I was valued. Jeff and Joe were great and worked closely with myself and my company to get the QX60 I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback, dan.wahl! We're thrilled to hear that you had a great experience with us and that you felt valued. Jeff, Joe, and the rest of our team are dedicated to providing exceptional customer service and ensuring that you find the perfect vehicle. We're glad we could work closely with you and your company to get the QX60 you wanted. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your recommendation, and we look forward to serving you again!

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5.0

Dropped my vehicle off for service today.

Dropped my vehicle off for service today. Sales manager for new cars heard that I had a bad experience at a different dealership with my detail in the downtown Chicagoland area. Well, my car was in for service. The manager wanted to make sure that he clean my vehicle and personally went into detail the paint. I have 125,000 miles on my vehicle now and he made it look like it was brand new again. When was the last time you saw a manager spent two hours buffing and polishing a vehicle in a suit

5.0

Dropped my vehicle off for service today.

Dropped my vehicle off for service today. Sales manager for new cars heard that I had a bad experience at a different dealership with my detail in the downtown Chicagoland area. Well, my car was in for service. The manager wanted to make sure that he clean my vehicle and personally went into detail the paint. I have 125,000 miles on my vehicle now and he made it look like it was brand new again. When was the last time you saw a manager spent two hours buffing and polishing a vehicle in a suit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience, Mikebussan! It's wonderful to hear that the sales manager, Andreas, took the initiative to ensure your satisfaction by personally detailing your vehicle during its service visit. Their dedication to providing exceptional service, even down to the meticulous care of your vehicle's paint, is truly commendable. We appreciate your recognition of their efforts and are glad to hear that your vehicle now looks brand new despite its mileage. If you ever need further assistance or have any questions in the future, feel free to reach out. We look forward to serving you again!

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5.0

John helped get me in the car I wanted and made the whole

John helped get me in the car I wanted and made the whole car buying process as easy as possible.

5.0

John helped get me in the car I wanted and made the whole

John helped get me in the car I wanted and made the whole car buying process as easy as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that John made your car buying experience as easy as possible and helped you get the car you wanted. Thank you for sharing your positive feedback about your experience at INFINITI of Clarendon Hills. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.

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5.0

Great informative; took his time and was patient.

Great informative; took his time and was patient. Highly recommend him and the dealership. Eddy is the best

5.0

Great informative; took his time and was patient.

Great informative; took his time and was patient. Highly recommend him and the dealership. Eddy is the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear that you had a great experience with Eddy at the dealership, Mo! Thank you for sharing your positive feedback about his informative and patient approach. If you ever need assistance again or have any questions, feel free to reach out. We appreciate your recommendation!

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5.0

Great dealership to work with.

Great dealership to work with. The deal went as we agreed and the car was just as advertised. I would definitely recommend this dealership and John Mekhiel as a sales Representative.

5.0

Great dealership to work with.

Great dealership to work with. The deal went as we agreed and the car was just as advertised. I would definitely recommend this dealership and John Mekhiel as a sales Representative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear about your positive experience at the dealership, Alden! I'm glad everything went smoothly and that John Mekhiel provided excellent service. Thank you for recommending the dealership, and if you ever need assistance in the future, feel free to reach out.

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5.0

Do not hesitate to shop here.

Do not hesitate to shop here. No pressure or obnoxious sales tactics, and they won’t call or message you incessantly. I inquired about a used vehicle that turned out to be too small for my needs. Still looking and not in a rush at this writing. Really enjoyed speaking with and texting Stefvanni, a friendly and helpful young lady. Customer-focused in the best way.

5.0

Do not hesitate to shop here.

Do not hesitate to shop here. No pressure or obnoxious sales tactics, and they won’t call or message you incessantly. I inquired about a used vehicle that turned out to be too small for my needs. Still looking and not in a rush at this writing. Really enjoyed speaking with and texting Stefvanni, a friendly and helpful young lady. Customer-focused in the best way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience, Kate. It's great to hear that Stefvanni provided you with friendly and helpful service during your visit. We're glad you felt no pressure and appreciate your recommendation. If you have any further questions or need assistance in the future, feel free to reach out.

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5.0

Great experience with Bauti who is the absolute best.

Great experience with Bauti who is the absolute best. He is super helpful, knowledgeable on cars in inventory, and responsive. We really enjoyed working with him on our car purchase!

5.0

Great experience with Bauti who is the absolute best.

Great experience with Bauti who is the absolute best. He is super helpful, knowledgeable on cars in inventory, and responsive. We really enjoyed working with him on our car purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear about your great experience with Bauti at our dealership! We strive to provide excellent service, and we're thrilled that Bauti's helpfulness, knowledge, and responsiveness made your car purchase enjoyable. If you ever need anything else or have any questions, feel free to reach out. Thank you for recommending our dealership, and we appreciate your feedback!

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5.0

Very pleasant people to work with and they made me feel

Very pleasant people to work with and they made me feel at home right off the bat.

5.0

Very pleasant people to work with and they made me feel

Very pleasant people to work with and they made me feel at home right off the bat.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Joe, for your positive review! We're delighted to hear that our team at INFINITI of Clarendon Hills made you feel at home right from the start. Providing a pleasant and comfortable experience for our customers is always a top priority for us. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again in the future.

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