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INFINITI of Clarendon Hills

(2,376 reviews)
Visit INFINITI of Clarendon Hills
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (630) 468-0621 (630) 468-0621
Used (630) 468-0425 (630) 468-0425
Service (866) 235-5083 (866) 235-5083

Reviews

(2,376 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Clarendon Hills from DealerRater.

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RISHI IS THE MAN TO SEE!!!!

Rishi was absolutely amazing. Even after I bought my car i texted him with questions he answered them right away. Than even went out of his way to text me later that evening just to make sure I had everything I needed. During my buying experience Rishi went far out of his way to make sure I got my dream car. I was driving over 2 hours away and asked Rishi to send me pictures and videos of the car. Which he did on a busy Saturday when he really should have told me to get bent and I'd have to wait until Monday. Rishi should be moved up into management as his customer service goes above and beyond. He truly cares about his clients and in the next couple of years I'll be ready to buy again and I'll drive another two hours just to work with him. Keep up the great work! I love my new G37x coupe. Thanks Matt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Matt, thank you for your generous review! We appreciate your honest and thoughtful feedback. We are so pleased to hear that you had such an enjoyable experience here at Infiniti of Clarendon Hills. We appreciate your business, thanks for making the drive! Enjoy your new G37x coupe!

Another great buying experience

I have worked with Bill in the past on a previous purchase. Once again he was professional, courteous and conscious of my needs and of my time. The buying experience was out standing and delivery was easy and timely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Shawn, thank you for the perfect five star rating! We appreciate your thoughtful feedback, We are grateful for your continuous business, thank you for choosing Infiniti of Clarendon Hills!

"Worth the Trip"

We came from Richton Park,IL to purchase our QX60 last June from Bill Mullarkey, " Great Guy". When ever I need service he's the reason I don't hesitate to make the trip back to Clarendon Hills dealership. He'll make sure the staff will take good care of us. We had a issue with our QX60. He and the used car manager explained clearly how to solve the problem and made recommendations. They went out of there way to make me comfortable and even offer a carwash. Thats why its "Worth The Trip" for great service. "I'LL BE BACK" LOL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your generous review! We appreciate you taking the time to let us know about your experience. We are pleased to hear that our staff was able to make your return visit a success! Thank you for your business, we hope to see you again soon!

the best dealership in chicagolnd!!!

been a long time customer, and never been disappointed! these guys at infiniti of clarendon hills are the absolute best i have ever had the pleasure of working with!!! dr. keith w suchy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Keith, thank you for your review and the positive feedback! We appreciate your continuous business. Come see us again soon!

Excellent Experience

My experience at Infiniti Clarendon Hills was unlike any other car buying experience that I've had. The process was simple, and enjoyable. Everyone who we were in contact with was wonderful. When I arrived to put down a deposit a few days before we were scheduled to complete the purchase, they couldn't locate the car immediately, so Bill offered to bring it to my work the next day so that I could see it in person. On the purchase date, we were able to submit all credit info online ahead of time, so that upon arrival, there was little downtime. We were in and out relatively quickly, and we were very pleased with the overall experience. Bill went above and beyond - when I arrived, my car had a bow on it, a personalized note, and an actual red carpet by it - this made everything even more special, and I appreciated the personalized touches. Bill, along with the management team, worked hard, and quickly, to get us to the price we wanted to be at. I appreciate the fact that they didn't waste our time and were honest and up-front about everything. I would 100% recommend Bill and Paul and Infiniti CH to anyone looking for a luxury vehicle. Gary was also a great help in initiating the process. I am so happy with my car, and with the level of service we received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kristina, thank you for your review! We appreciate such honest and generous feedback. We are so pleased to hear that our staff went above and beyond for you and was able to make your car buying experience enjoyable. We appreciate your business, thank you for choosing Infiniti!

Awesome buying experience!

I had a great buying experience. I first spoke with Gary Muller. I had identified 2 Q50’s that I was interested in. Gary called me back in 10 minutes to let me know that the cars were on the lot and available. My wife and I drove to the dealership and met Gary. He introduced us to Bill Mullarkey as our salesman. Bill was very patient with us and answered all of our questions on two test drives. We ended up buying one of the cars that afternoon. Over the past few months we have visited a lot of different dealerships - Infiniti of Clarendon Hills is by far the most professional and easiest to deal with - we will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Gary, thank you for the perfect five star rating! We appreciate your generous feedback. We are glad to hear that you had an enjoyable visit here at Infiniti of Clarendon Hills. Thank you for choosing Infiniti, we hope to see you again soon!

Great experience

Just bought my second Q50 from John. He was patient, informative, and he bent over backwards to get me the deal I wanted. The guy is a complete professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review. We appreciate your positive feedback! We are pleased to hear that our staff was able to make your experience enjoyable, Thank you for your business, enjoy your newest Q50!

Exceptional, quality service!

My husband and I had discussed getting an Infiniti for the past month as a second car. After looking online my husband was contacted almost immediately by Paul Balice at Infiniti CH. He was very courteous and professional. Other dealerships who contacted my husband were not as polite and courteous. Paul asked in detail about our needs, wants, and desires. He put us in contact with Bauti Yarbrough immediately and they worked hard to earn our business from that moment forward. When we got to the dealership for a test drive the attention and service was highly exceptional. Bauti was very professional, friendly, knowledgeable, and built a great rapport with us. It was such a pleasant experience working with Bauti, Paul, and the finance manager Jake. Even the receptionist and other salesman offered us beverages and made sure we were comfortable. We look forward to getting our next family vehicle from Infiniti CH in the near future. We have found a place we can trust and continue to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your generous review! We appreciate the perfect five star rating and such honest feedback. We are pleased to hear that you felt at home at our dealership. We appreciate your business, enjoy your new Infiniti! Welcome to the family!

Exceptional Dealership

When I entered the dealership, I felt welcomed. My Saleman Mr. Steve Johnson was outstanding. He was not pushy or aggressive. He treated me with dignity and was very respectful, and I appreciate that. The entire staff was wonderful. I would recommend this dealership to everyone that is looking to purchase a new vehicle. I feel at home when I’m there. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Adrian, thank you for your review! We appreciate your perfect five star rating. We are pleased to hear that you had such an enjoyable experience here at Infiniti of Clarendon Hills. Thank you for choosing Infiniti, welcome to the family!

Best Patient Sales Rep Bauti

I contacted Infiniti Claredon Hills a few days ahead and spoke with Sales Rep Bauti. He was very knowledge about the car I was looking for and even sent me videos of the car they had in stock. Bauti called me early in the morning on the day of the visit and made sure I got to the state safely, being that I was out of state. The test drive went smoothly and the purchase negotiate was very friendly and not pushy at all. This has been the best car sale experience I have ever experienced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review! We greatly appreciate your feedback. We are glad to hear that our staff was ready and available for you and was able to make your purchase run smoothly. Thank you for choosing Infiniti of Clarendon Hills. Enjoy your Q50!