Reviews
I feel welcomed at all levels, service, sales, finance,
I feel welcomed at all levels, service, sales, finance, GM, receptionist, cashier, and even my favorite porters. Whether this is in recognition of my business 11 years, 2 cars, loyalty on all service) or just good business, the feeling is mutual. I have offered to give testimonials on all aspects of service. Hoping my wife’s next car is an Infiniti.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jim, thank you for your review! We appreciate the perfect five star rating. Thank you for your continued business! We appreciate you putting such trust in us over the last 11 years! Your loyalty does not go unnoticed. We appreciate you and look forward to seeing you soon!
Buying a new car was never this easy.
Buying a new car was never this easy. Thanks to Eddy Lindt, Shaban Zejneli, and the entire team at this dealership. Truly Amazing
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wally, thank you for your review! We appreciate you taking the time to let us know about your visit . We are glad to hear that you had such an easy, carefree experience at our dealership! Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business!
Very helpful and knowledgeable about the cars in the lot.
Very helpful and knowledgeable about the cars in the lot. Wasn’t pushy but was great at reaching out to help us with our search.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We are glad to hear that we were helpful in your search process. Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business!
Thank you for your help.
Andreas was the person who was assisting me with
Andreas was the person who was assisting me with financing of my new vehicle. He is very personable, fun to work with, professional and made the purchase very quick and easy. It was a pleasure working with him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steven, thank you for your review! We appreciate your kind words regarding our Sales staff. We are happy that our staff was able to make your experience so great. Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business! Come see us again soon!
Awesome people, nice clean environment, quality eye
Awesome people, nice clean environment, quality eye catching vehicles, need a dream car, see them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We appreciate the perfect five star rating. We are happy that we could make your experience so great. Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business!
The service department follow-up was poor.
The service department follow-up was poor. I was told the part would arrive in two days. I had to call back four days later to find out about the part delay. I have a service plan I paid for that has been useless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry to hear about your troublesome experience. We apologize for any miscommunication that may have transpired. Please reach out to us at (630)-468-9001 if you would like to discuss your situation further. We appreciate your business and hope we can do business with you again!
DISAPPOINTED 😥
I TOOK MY CAR IN FOR A REPAIR AND SOMETHING ELSE WAS REPAIPED THAT I COULD HAVE LIVED WITH BUT THE MAIN ISSUES WASN'T FIXED ALSO THEY CHARGE A FEE FOR EVERY ISSUES YOU BRING IT IN FOR $189.00 WHICH IS CRAZY THEY DONT CARE ABOUT THE USED CAR INFINITY OWNERS
- Customer service 5.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We are sorry to hear about your troublesome experience. Please reach out to us at (630)-468-9001 so we can discuss your situation further and work towards creating a better experience for you. Thank you.
100% satisfied with my oil and filter change.
100% satisfied with my oil and filter change. Crew was knowledgeable and on time. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We appreciate your kind words regarding our service department. We are glad to hear that you were truly satisfied with your experience. Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business. Thank you for your recommendation!
Lisa Krop and the Infiniti of Clarendon hills did an
Lisa Krop and the Infiniti of Clarendon hills did an amazing job in every way to make sure I got the vehicle I wanted and that it was shipped to me as fast as possible. After my girlfriend has our baby ill be looking to buy another vehicle from them in the future. Lisa was a dream to work with and kept me informed every step of the way even on her days off, it was the best experience I could've asked for buying from out of state. Anyone trying to buy or of state I highly recommend Lisa Krop from the Infiniti of Clarendon hills, she'll make sure you're taken care of and make sure everything goes smoothly with answers to any and all questions. I'm looking forward to buying from them again soon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We appreciate your thoughtful feedback regarding our sales staff. We are so happy to hear that our staff was able to make your out of state purchase a breeze! We hope you and your family enjoy your vehicle for many miles! We look forward to doing business with you in the future! Thank you for choosing Infiniti of Clarendon Hills!
Great dealership walked in & was greeted by my service
Great dealership walked in & was greeted by my service consultant Fabian, he went to work & took care of me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are glad to hear that you had excellent service at our dealership. Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business!