This dealership should be ashamed. The manager didn’t want to meet me because he knew what he was planning. Robert Meyers is the worst salesman.
excellent service! great experience, I will recommend Nathan Lee to be your salesman. if buying a car! very professional with his service.. just stay away from Tim Hyer..
This was absolutely the best car buying experience we have ever had! My son found a Toyota 4Runner on the internet and we drove 3 hours to Yokem to test drive, trade in his truck, and purchase this truck. Angelia Harris handled everything with perfection and all in a timely manner. Chris Blaeholder assisted us with financing and I must say, he went to bat for us to get us the best trade, financing, and rate. His knowledge with the truck we were buying and available options was invaluable! Yokem earned our trust and we will definitely be driving the 3 hours again for future car purchases.
James Washington is the best.
Simple... easy and carefree. I don't like buying cars but , this didn't feel like buying a car. I felt like I was exploring my options and got what I wanted after finding the camry that was cheapest.
Kevin Thomas and Jeremy Warmack are incredible!!!
Kevin Thomas and Jeremy Warmack are incredible! Kevin was so helpful on the phone and was able to talk me step by step on what I needed to do to get financed. Jeremy helped me because Kevin was out of town and we knew so many of the same people. I fell in love with the entire Yokem Toyota process. Awesome!
Best car dealership in Shreveport/Bossier
This is by far the place to go if you want to buy a car in Shreveport Bossier. Amazing sales people and great customer service overall!
Exceptional Service, above all the rest!
I can't say enough good things about this place! I've gotten all 5 of my cars from there and I also get my 4 runner serviced there. Everyone is always so kind and really makes sure that I'm getting my best value for my money. I've been to other dealerships and had other friends who have shopped elsewhere, and they have felt pressured or threatened to buy a vehicle. I've never felt that way at Yokem! It's like sitting down with an old friend. I've worked with Wil Terrell there, and he really knows his information. I love working with Angela in service, and the cashiers are all so sweet! The only thing I would say is it would be nice to have more seating available for service, since it gets pretty packed in there, however this makes me feel good to know they are so busy--means they are doing something right! I won't go anywhere else for my service or for buying my vehicles.
Sean is amazing! That's why he was recommended!
No wonder Sean was the salesman of the month. He was absolutely perfect! No pressure technics, no pushy sales gimmicks or even pricing games. I highly recommend working with Yokem Toyota and Sean Sabido.
Over the top Service
Best place I have ever walked into. They are extremely fast and helpful. I was shocked by how fast they jumped on my issues and got me out of the service waiting room (it was a nice waiting area by the way).
Arrogant and Incompetent
I bought a car from them which flooded following a severe storm. It took them 7 weeks to determine that my car was totaled after a flood. During that time the service staff was not upfront with me about the extent of damage to the car. The service stafg became more defensive and rude with the passage of time. Once it was determined that my car was a total loss, I then purchased a second car from them. When I bought the second car, the salesman told me that I could turn in the license plate from my flooded car to the dealership. But, when I arrived an extremely arrogant and unprofessional woman working in their financial service department told me that they would not turn in my license plate. Her name escapes me, but she had “jazz” related art in her office. People at my job we’re following these events because I had no car for almost two months and wanted me to write to Toyota, but I decided not at the time. I now regret that decision. I’ve never dealt with such a group of arrogant yet incompetent members of a dealership. Some time has passed, but my experience with Yokem Toyota needs to be shared.