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Wray Ford

3.8
(450 reviews)
Visit Wray Ford
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (318) 933-7199 (318) 933-7199
Used (318) 933-7198 (318) 933-7198
Service (318) 933-7200 (318) 933-7200

Inventory

See all 146 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since March 2014.
Your Hometown Ford Dealer Since 1911

Service center

Phone number (318) 933-7200

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

3.8
(450 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Never replied to me on available of truck I was

Never replied to me on available of truck I was interested in , poor customer relationships

1.0

Never replied to me on available of truck I was

Never replied to me on available of truck I was interested in , poor customer relationships

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Kenneth, we are so disappointed to learn of this situation you have described. Please give us a call at (318) 686-7300 and we will do our best to make this better. We hope to hear from you soon.

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1.0

Never responded after repeated attempts to contact

Never responded after repeated attempts to contact them What are the more of the car I was interested in had 0 miles on it When they put it back up on the Internet finally it said 97,000s Will absolutely not deal with them again I was quite surprised as I thought they were a reputable dealership

1.0

Never responded after repeated attempts to contact

Never responded after repeated attempts to contact them What are the more of the car I was interested in had 0 miles on it When they put it back up on the Internet finally it said 97,000s Will absolutely not deal with them again I was quite surprised as I thought they were a reputable dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Don, we regret to hear that you had this experience with us. Please reach out to us at (318) 686-7300 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

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5.0

Karen was great to work with.

Karen was great to work with. Took time, listened and was more than accommodating wto my needs. Whole staff worked as a team. Professionals. Thanks

5.0

Karen was great to work with.

Karen was great to work with. Took time, listened and was more than accommodating wto my needs. Whole staff worked as a team. Professionals. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kenneth, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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1.0

Blowout few miles from dealership.

Blowout few miles from dealership. Tire not in stock. No offer to help. Lincoln owner.

1.0

Blowout few miles from dealership.

Blowout few miles from dealership. Tire not in stock. No offer to help. Lincoln owner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello James, we are so disappointed to learn of this situation you have described. Please give us a call at (318) 686-7300 and we will do our best to make this better. We hope to hear from you soon.

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5.0

Great to work with.

Great to work with. Very informative. Friendly and caring. Our salesman Josh Meyer’s was great

5.0

Great to work with.

Great to work with. Very informative. Friendly and caring. Our salesman Josh Meyer’s was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Stellar service department- customer service is 5 stars

Stellar service department- customer service is 5 stars in communication, professionalism, customer service, and diagnostics/repair.

5.0

Stellar service department- customer service is 5 stars

Stellar service department- customer service is 5 stars in communication, professionalism, customer service, and diagnostics/repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Amos was great to work with.

Amos was great to work with. No pressure and he was good with communicating with me.

5.0

Amos was great to work with.

Amos was great to work with. No pressure and he was good with communicating with me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1.0

Service department is not the same as it used to be.

Service department is not the same as it used to be. They didn’t check the fluids like they said they did. My truck started over heating within hours of leaving the dealership. On many I other didn’t reset the oil light indicator. And most recently my oil is leaking after they changed the oil

1.0

Service department is not the same as it used to be.

Service department is not the same as it used to be. They didn’t check the fluids like they said they did. My truck started over heating within hours of leaving the dealership. On many I other didn’t reset the oil light indicator. And most recently my oil is leaking after they changed the oil

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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3.0

Bought a F-150 (2018) from Wray Ford and within the first

Bought a F-150 (2018) from Wray Ford and within the first 24 hrs, it was shuttering like it was about to cut off, then the engine light stayed on, took it back and at first they wouldn't fix it

3.0

Bought a F-150 (2018) from Wray Ford and within the first

Bought a F-150 (2018) from Wray Ford and within the first 24 hrs, it was shuttering like it was about to cut off, then the engine light stayed on, took it back and at first they wouldn't fix it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Great customer service salesmen & finance guys.

Great customer service salesmen & finance guys. Service department is hands down the best. All around great experience

5.0

Great customer service salesmen & finance guys.

Great customer service salesmen & finance guys. Service department is hands down the best. All around great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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