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Having never been through the car buying experience, I was very apprehensive. Honestly, the thought of having to wheel and deal for a rather expensive... purchase made me sick. Alas, it was that time in my life. ....Enter Ron Sheline... What a breath of fresh air to deal with a fellow, former Marine. Ron asked questions to find out what was important to me. Through his established process, he not only demonstrated expertise of his inventory, he showed his willingness to "get it right" and not just make a quick sale. If you're ready to deal with sharks, go somewhere else. If you want to deal with quality people who value honesty and integrity, go to Wray Ford and ask for Ron Sheline.
As a customer, I expect the companies I purchase from to treat my finances and myself as valued. Especially, if it is a large and long-term investment... like a car. We can all agree that no matter what business one walks into, they all hold many departments and Wray Ford is a prime example of this. Having that much variety means having a variety of employees and personality meaning mostly good but sometimes bad days. However, my experience for the past two years from purchasing to as little as an oil change Wray Ford has strived to meet my expectations. The largest impact were from the employees personal touch, understanding, and genuine concern for my needs. I must give Karl from the service department a HUGE shout out for going above and beyond. Of course, my salemen (Ron Sheline) always greets me back when I do schedule for a maintenance appointment but Karl has really impressed me everytime I return. Even when I stop by to see if they could squeeze me in Karl asks me how much time I have and returns my car under an hour each time. Truly an amazing service leader and is keeping me along with many others coming back to Wray! Keep it up with the great employees WF because its making all the difference for us, customers.
Best car buying experience that I have had. Never felt pressure from the salesman. I feel I got a great deal on my truck. Everyone was friendly and... very professional. My salesman didn???t use the normal car salesman tactics to make this deal happen. He was professional and respected me. He treated me like a person and not just a sale. This vehicle buying experience has made me a Wray Ford customer for life.
I just want to thank our salesman and parts for the best truck in Louisiana. If you want the best service from start to finish, visit your local marine... veterans at Wray Ford.
I highly recommend the team at Wray Ford. Ron is very professional and went above and beyond. He is definitely the one I'd recommend!
I highly recommend the team at Wray Ford. Ron is very professional and went above and beyond. He is definitely the one I'd recommend! I will not buy another... car from anyone else.
Ron, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or question...s, we will be more than happy to assist you! Safe travels!
I highly recommend the team at Wray Ford. Ron is very professional and went above and beyond. He is definitely the one I'd recommend! I won't buy from... anyone else.
Ron Sheline was my salesman, and I was thoroughly impressed with how thoughtful, organized, and honest he was throughout my entire car deal. Ron made Buying... a vehicle fun and exciting, and I feel like I got a great deal.
Went into Wray ford with the intention to just get Info to buy later. I was greeted by my salesman Ron and he was super easy to work with. He knew more... about the car than I expected, and had an answer for every question I came up with. Jimmy in the finance office was also easy to work with. I recommend Wray ford and Ron the Marine to anyone who is looking for a new car!
Left my car 2 times to be repaired it was there 2 days both times. They never touched my car. I called to make a 3rd appointment they have yet to call... back. I will buy elsewhere this year.