Reviews
It’s the perfect place to get fast, convenient service.
It’s the perfect place to get fast, convenient service. The WiFi and desk space allows me to keep working while I wait and not have to pester anyone for a ride. Unless something changes, I’ll continue to use Wray for my service needs.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad the WiFi and desk space helped you keep working while we serviced your Ford F-150. Thank you for your kind words about our prompt service and for choosing our team.
Everyone is always very nice it's very refreshing.
Everyone is always very nice it's very refreshing. I was in and out in a flash
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad you enjoyed our team's welcoming approach and that the service on your Ford Bronco Sport had you back on your way quickly.
I brought my truck in for an oil change and tire
I brought my truck in for an oil change and tire rotation. Matt got me in and out in a very reasonable time frame. He was friendly, polite and professional!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Our team appreciates your kind words about the courteous, professional care during your Ford F150’s oil change and tire rotation. Thank you for the five star rating!
I had a routine oil change and inspection.
I had a routine oil change and inspection. They replaced cabin filter and engine filter.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Transmission was by rebuilt by Wray Ford in November 2025
Transmission was by rebuilt by Wray Ford in November 2025 ($6200). I was led to believe it was a total rebuild at that price, obviously not. After another $1600, I’m wondering where is the warranty. This probably should have been a 2 star review.
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- 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.
Good straightforward service.
Good straightforward service. Polite people. Prefer cleaner waiting room and chat w/ service rep after.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing the service on your Ford Maverick felt straightforward and that our team was polite is rewarding. Your feedback about waiting room cleanliness and chatting with a service advisor afterward helps us maintain a welcoming experience for every visit.
Javin was very professional and did exactly what he said
Javin was very professional and did exactly what he said he would do. Service technician was very knowledgeable and made sure I saw what he was doing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team was happy to deliver on every promise during your Ford F-150 service. Hearing that you appreciated your technician’s expertise and transparency in walking you through the work means a lot to us.
My second time coming here I have nothing but good things
My second time coming here I have nothing but good things to say. Treat with respect and kindness, I had a recall they handled it in a timely manner
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you felt respected and cared for during your second visit means a lot to our service team. We’re glad we could resolve your Ford F-150 recall promptly and make your visit a positive one.
Had a service appointment at 9 am.
Had a service appointment at 9 am. Arrived 10 minutes early. Sat for 3 full hours and they never took my truck back. When I asked about it the advisor laughed and said, “guess that’s on me!” No care that I took off work to go to appointment. Horrible service!!! They also had several other customers waiting upset as well. When I called to speak to manager they put me off on hold and never talked to anyone. I will never do business here!!!
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
The service was outstanding in and out in less than one
The service was outstanding in and out in less than one hour. The service technician kept me posted during the service process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad you were back on the road so quickly after your Ford F-150 service. Knowing you appreciated our updates during your visit means a lot to us.