Wray Ford

Wray Ford has been my Dealership for 14 years and has always given me exceptional service! I couldn't be more pleased or professionally treated. Wray Ford rocks!

Had my car towed there last Saturday. Bass in service called me monday. He let me know what was wrong and how much it was going to cost. Called me a few days later saying it was ready to get picked up. My car is difficult to work on since you guys don't have the programming for it, but I like coming there versus the shop in Shreveport. Bass takes care of me like he always does

The service was for a recalled part/adjustment and was previously scheduled. As I drove up to the Service Area, Bruce Gonyea, the service advisor, greeted me at my truck. The appointment was acknowledged. My truck was promptly taken to the service area. I was invited into the waiting area to enjoy my wait. I was informed during my wait of the progress of the service and an estimated completion time. After the service was completed Bruce brought me my keys, informed me of the service performed, and bid me farewell. The service was completed earlier than was originally estimated so I got away earlier than expected. A good start to my day.

It was quick, simple and painless. Came in and requested an oil change and my scheduled servicing and my truck was taken care of promptly. I sat in the waiting area no more than 15-20 minutes and then my truck was done and I was out the door. The only hang up was the lady at the counter told me I owed some money but after telling her I had already bought the Ford Servicing Package upon buying my truck, she checked my records and saw that I was right and I didn't owe anything. Wray Ford has good people and thus far I have been very pleased with the service department. I will be back and I do recommend other people to go to Wray Ford for all their Ford servicing.

Joshua in the service dept is outstanding, knowledgeable and very efficient,

The staff was wonderful and the service was excellent!

Service was excellent Quick turnaround and quick information

When I entered the parking lot at the Ford dealership I was greeted by a gentleman by the name of "Taillights." From the minute we met he was very friendly and wasn't pushy in any way. I like that. I love not feeling pressure when I go car shopping. We arrived kind of late in the day, but Taillights stayed with us until the purchase was complete, which was around 8:30 in the evening. He called to check on us the next day, too. I feel that he is there to do his job, but that he also loves his job and working with people. We have already recommended Wray Ford to a few other people. Thank you so much. I love my Ford Fusion!

It great like always! They got us in and out in no time!

Very satisfied with the customer service, professionalism, repair and communication!!