Hamer Toyota

We went to several Toyota dealers in the greater LA area and found Manny and all the guys in the Used Car Department very helpful! Manny, Just wanted to thank you again for all your help in our purchase of the Camry. I really appreciated your knowledge of the car and the process to purchase it. Also, your professionalism and your levity while going through what is always a long process that can be stressful (but was not!).

We came on August 28th without an appointment, but Donn Mendoza, Matt Morente, and Tony still were able to assist us with our questions and get the car of our choice. Although the process took a very long time, we happily left Hamer Toyota with our new 2017 Camry XSE.

We just purchased a 2017 Camry from Hamer. The sales price was slightly better than competing dealers but what a mistake we made going to Hamer. The sales guy, Steven Robles, took forever to finally deliver the car, even though we already had a confirmed and printed price from there internet sales rep., and even though we paid cash. We just waited and waited, with no apparent progress. The car detailing was done while we were waiting for the registration documents, when most dealers fill the tank and detail the car after the price is agreed upon. After several hours at Hamer, we were finally able to go home, hungry and tired. The car was delivered without a plastic folder to contain all of the owners manuals. I have requested it twice from Steven Robles and after a week, I still don't have one. On the 3rd day of ownership, the check engine light went on. Seems to be a faulty gas cap. I asked Robles to send me a new cap so I don't have to make the drive from Camarillo to Mission Hills but he will not. He said he did not want to spend all of his commission on buying me a new cap. Even though this is my 3rd Toyota from Hamer. Mr. Robles is consistently late in returning calls and responding to emails, if in fact he follows up at all. Yesterday morning, he told me that he would have his customer relations representative call me later but as per Hamer operations go, there was no call. My advice is do not do business with Hamer. As important as a favorable price is, service and communication after the sale is even more important. DO NOT BUY A CAR FROM HAMER!!!