Skip to main content

Morgan Buick GMC - Bossier City

(48 reviews)
Visit Morgan Buick GMC - Bossier City
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed

Reviews

(48 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Morgan Buick GMC - Bossier City from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Place quick and easy

These people helped me get the used truck I found on cars.com. I was the fastest and easiest car buying experience I have ever had. Visit them and let them make you a great deal like they made me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We love to hear that! Thank you, Leamon!

Great Service

From the time I contacted the dealership until I drove off in my new Acadia, it was one of the best experiences I’ve had in car shopping. I have bought over 12 cars in my lifetime and they worked hard to get us a fair deal. my sales lady Christin was attentive, knowledgeable, and courteous. Their manager came out to meet us and made us feel very welcome. I know I will continue using them for all my future purchases!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Christin Warren is one of our best, and we appreciate this lovely review! Enjoy your Acadia!

Great Experience

Made buying my used Terrain fun. Great people great finance team. If your looking for a used car. Go to Morgan Buick GMC in Bossier City.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Sherry!

EXCELLENT SERVICE

We have purchased a few cars from Morgan in Bossier! Always enjoyable, friendly. From the vehicle to the finance everything always has been smooth and they actually work on getting rates that we are happy with. I was pleasantly surprised with how hard they worked to get everything done for us. We actually thought our financing was cheaper and we were hesitant to let them try but was totally worth it, they beat our credit union by a good margin to save us money!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Nicole!

2014 gmc sierra

I've had nothing but problems out of this truck since I've bought it. I was excited to buy a new truck, but I feel like I was sold a time bomb.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Richard, I'm so sorry you have been having issues with your Sierra. We would love to discuss this with you. Please give my Service Manager, Jacob Edwards, a call at 318-752-5360.

Buick Encore

The service center for Buick Bossier is poor. I bought 2018 Buick Encore and every time it was serviced, I had a poor experience.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Cassandra, I'm so sorry you have been unsatisfied with your experience at our dealership. We would love to get more feedback on how we can improve and better serve our customers. Please reach out to our Service Manager, Jacob Edwards, at 318-752-5360.

McCalman

Always great. The reason I would not buy a car anywhere else. The service is always wonderful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We love to hear that so much!! Thanks for your feedback and for being our customer!

Concerned Loyal Customer

The service center is no longer by appointment instead it has become a first come first serve center and 3 hours is too long for s simple oil change.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Robin Pegues Garrett, I'm so sorry you were told that! We do make still make appointments for our service customers! We love when our customer makes an appointment actually... it helps us plan our day better to suit our customers! You can even set your next appointment up on our website. Please reach out to our Service Manager, Jeff Rivers at 318-746-2727 when you can to discuss your concerns.

great service

This dealership is pretty good. They are very patient for anything. The dealer picked me several times, that is very good for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Simon! We love to hear that! We appreciate your business and your feedback!

Speedy Service

Kevin was extremely helpful and took care of my first maintenance check up quickly and efficiently! He had my car serviced and back to me in no time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No