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HAUS AUTO GROUP

(524 reviews)
Visit HAUS AUTO GROUP
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00am
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2018 consumer dealer award
(330) 272-0166 (330) 272-0166

Reviews

(524 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of HAUS AUTO GROUP from DealerRater.

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Great first time buyer

Great experience. They found the car I was looking for. Great deal. People were very helpful and friendly. Dan treated me like I was a long time friend. GREAT JOB!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great first time service

Jeff helped by all means got me the truck I wanted Very helpful I would shop again there for my next car and let friends know about my experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jeff Loy is The Man

I'm a terribly difficult customer and have avoided looking for a new car for years because car dealerships give me the boogins. I stopped at Haus because I saw a grey Charger, and planned on just taking a peek and leaving. The staff was so laid back and fantastic that I DID end up leaving; with a gorgeous new car and no buyers remorse. Very low pressure sales and friendly service made this a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jeep Wrangler Unlimited

Frank and the entire crew at Haus Auto Group went out of their way to make our purchase affordable and enjoyable! We didn't make it easy on them but they worked with us to a deal that worked. I would recommend purchasing from them and will do business with Frank Crone in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ron Haus Auto Group is AWESOME!!!!!!

If you're looking for a new or used car I definitely recommend going to see Frank Crone. Best salesman I have ever dealt with. Second vehicle I've purchased through him and couldn't be more satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Used car with a new car touch

I have been a customer for over 20 years, and every experience has been enjoyable. I recently purchased a 2011 BMW from Jeff Loy, and he went above and beyond to get me the best deal. Looking for a quality used car? Look no further than HAUS AUTO GROUP!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Evalena from Canfield, Ohio

Frank Crone was my salesman. Frank found the perfect car for me. Frank was very professional, knowledgeable great guy to work with. The Haus Auto Group great place to buy a car. Everyone is very professional and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Everybody is great to work with

I found the car by stopping in on a Sunday to look through the lot. I found one that I was interested in and came back on Monday. I met with Mark Makatura and he was very informed about the car. I drove it with him and liked it and they worked out a fantastic deal that I accepted. Everybody that I talked to was very helpful and very friendly. Great bunch of people. I would recommend them to anyone interested in a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding!!!!!!

Thank you, thank you, thank you! Chris and Dom, you made a tough situation into such a fun, outstanding car buying experience. Your compassion, brainstorming abilities LOL, and true concern for your customers will always be remembered. Thank you!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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You just made my life so much easier!!! ?

Thank you, thank you, thank you! Chris and Dom, you made a tough situation into such a fun, outstanding car buying experience. Your compassion, brainstorming abilities LOL, and true concern for your customers will always be remembered. Thank you!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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