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HAUS AUTO GROUP

(524 reviews)
Visit HAUS AUTO GROUP
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00am
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2018 consumer dealer award
(330) 272-0166 (330) 272-0166

Reviews

(524 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of HAUS AUTO GROUP from DealerRater.

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Frank Crone

We were well pleased to do business with Frank Crone again. I emailed Ron Haus and Frank emailed me back in just a few days he found just what Lewis Logan and Tammy Logan was looking for. This is the second time he dealt with Frank and will come back again and again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Frank Crone

He got the SUV that I wanted and very fast. I dealt with Haus before and will be doing business with them again. I am sending my Dad to them here real soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The Haus auto group and Jeff Loy were the best!?

I would recommend the Haus auto group to any one buying a car! I have been looking for a Nissan Frontier,with low miles for months!I Found one on the net.Jeff Loy at Haus was great to work with he sent me more pictures.The price was just right.All business was over the phone no hassle.Due to resent surgery,I can't drive until the end of the month.well they had brought the truck to me.Thats 360 miles,with no charge!Haus and Jeff Low are the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Second to none

I saw the car of my dreams at Haus Auto Group.I called to get what info I could get and to my surprise it was exactly what I was looking for!! I spoke with salesman Jeff Loy and explained my situation to him and I assured him that I was seriously interested in a 08 ChargerR/T triple pearl black fully loaded.My wife and I flew to Pittsburgh from RDU in NC,Jeff and his fiancé picked us up from the airport.Jeff and I clicked from our very first phone conversation.Haus (Jeff)and their associates made it easy for me to get the car of my dreams named(BLKNSTY)Black Nasty.Thanks Jeff good looking out!!!! We arrived in Pittsburgh @ 8:00pm 11/12/2016 and by 10:45 I was the owner of my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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medithmcurt

I went to Haus dealership n I bought me a new ride thanks to the great service of Frank Crone and Chris. They took there time finding a place that would finance me and Frank reassured me that I will get the car I wanted...and I did. Thanks guys your are the greatest...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying My Car

Thank You Jeff L. for a good buying a used car experience. My dad & I were grateful for all the time you spent helping us & working out a good deal. Look forward to coming back to have my car serviced when needed. THANK YOU . . . Juli S.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome dealership! i bought 2 cars there

This dealership is awesome! Frank crone and the staff went the extra mile for me. I bought my last 2 cars from here. I would recommend this dealership to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Finally- Easy and Professional

Polite and courteous professionals. Best price in the area and I did a lot of comparison. The quality of the vehicles mirrors the people who know the cars and have a rotation business with satisfied returning customers trading up or just always looking for a great deal. Sales and finance people all were knowledgeable and flexible working around my schedule. The vehicle was the best in this area-- hands down ! But when I picked it up, even better. Detailed better than I could do it. The owner approached me as I departed and advised me of a minor defect on the interior latch assembly that I did not detect. He told me to stop by next week and he would install it at no charge and it was not a cheap part. Most dealers want to move onto the next sale- I am invited back. Haus is a private organization and the show room and offices were modern, comfortable and the garage looked like an aircraft hanger, clean, well maintained and people busy everywhere. This was my first stop looking at a vehicle and my last stop after comparing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful car purchase and thanks Chris

What a wonderful car purchase is how I will always remember October 14 2016 at Haus Auto Group. In mid August I came across a wonderful 1983 380SL listing and placed a bid. I received an email from Chris Haus telling me details about the SL. Reading the email I could tell it wasn't what I call a automated email and called him. Over the course of two months we communicate via email and phone. Chris allowed me to feel comfortable and never made me feel like I had to buy (pressure). He went out of his way to work on a deal I offered. I drove 890 miles to drive car and seal the deal and meet Chris, Dom and Ron. The experience was the best car purchase i've had in years. Everyone at Haus Auto Group had a smile and welcoming personality as others advise in their comments. Thank you Chris for the wonderful car owner experience. I give it five stars because it is a five star moment in my many memories of buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very nices ,like family

Very nice cars, nice price, and i was very comfortable. I will definitely come back for another car but first let me enjoy this one thanks guys 😎

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.