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Auto Gallery Chicago

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (99 reviews)
Visit Auto Gallery Chicago
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(630) 256-8740 (630) 256-8740

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (99 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Experience

Sebastian and Peter were a pleasure to work with. I drove 2 and a half hours and took a beautiful Mercedes home. I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don't waste your time!

I drove 2 hours to look at a used VW Toureg. Sebastian greeted me and took me back to the large warehouse where all of the vehicles were located. The Toureg was blocked in and really couldn't be looked over very well due to the low lighting and the other vehicles around it. I asked about pulling it out to look it over and possibly drive it. I was told "Unless you are really buying it we don't pull them out" I just drove 2 hours!!!! If I wasn't interested in it I wouldn't have wasted my time driving that far. So at that point told him this conversation was over and left. He could have cared less. When a dealer feels as though they are doing YOU a favor by selling you a car and not you doing them a favor by buying their car they need to look again at their business model.The warehouse was clean and I was greeted promptly to be fair, but they really need to get it together!!! I will spend my money elsewhere, where the customer is treated with respect and not like a nuisance.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Service, Very Clean facility

I found the car that I had been looking for over ten years. The car in extremely clean and in excellent condition. The buying process could not have been any easier. The owner(Peter) and his staff were very knowledgeable about all their cars. Would highly recommend this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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worst dealer

worst dealer I have ever met. Extremely poor attitude.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Horible !!!!!!!!!!

Hi im a car mechanic ... I was looking for a car for my wife , 3 of the cars I seen ware garbage !!!! mechanically and pour repairs after accidents ,off course they told me well we didnt know about any collision when we got the car title was clean... Come one ... Stay away , " big dealer " in big old warehouse ... Stay away

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great

Great cars great service. The staff was well informed and there was a good selection of cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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G35xs

I just bought an infinity G35xs from there. They treated me like family. I am very impressed with the friendly people. The owner seemed young but he had no lack of knowledge regarding the business. I will definitely tell my friends and family about this place. I owe you guys lunch...... Katie Lombard, il

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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customer service

I think these dealer needs more professional personal that knows how to treat customers, prices aren flexible at all, and they will not negotiate any deal with the buyer, I think that when someone tells you , lets go to the point because i don want to waste my time I think that #1 very rude and #2 really unprofessional.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Horrible experience

Dealer tried to cover up accident damage on the vehicle I was interested in buying. Glad I had it inspected by the third party before purchasing!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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