Reviews
Trustworthy; Comforting
From the time I walked onto the dealership, I was helped 100% for what I was looking for until I drove off the lot, with my new car. The dealer was respectful & very informative when & if I had any questions. He made the process quick & easy & got me out of the offices in a decent amount of time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
god blessing
very helpful very truthful . the dealership was very honest and upfront. everyone was very polite and respectful. i love how everyone seemed to be all as one and worked as a team. god bless and please nick galloway on your next purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2009 pontiac g8 gt
Thomas was very helpful. He explained completely the purchasing process. His knowledge of the vehicle I was looking was excellent. The wait was minimum. He ensured I knew my options about extended warranties.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent and professional service from moment one!
I rated this dealer 5 stars. I have bought a large number of vehicles over my life. I normally avoid dealers because they usually are a pain in my side, pressure you, and try to sell what they think I need. At 63 I believe I know much more than the lot lizards slithering around ready to pounce. Auto max was different. It was a pleasure from when my wife arrived, offered us help, and assisted us. Dave Clancy, our sales rep., was top drawer and professional from the moment he introduced himself. We had some minor issues that they agreed to fix. He even delivered the car to me the following day. If you other dealers would learn good old customer service, you might have a better following as does Automaxx. Great job, Dave.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sales Manager Lied
I was searching for a used car for my family. Found what appeared to be a nice car on the Automaxx website. Scheduled a test drive and dealt with Thomas. The test drive was great, Thomas was helpful, and the car was decently priced. A couple of things I noticed were that it did need some touching up on the paint, and the vehicle needed new tires. This is when Thomas' manager Johnny stepped in. He offered me "dealership" pricing on tires and he would pay for the balancing and the labor. I thought that was fair enough. That is until they emailed me with the so called "dealership" pricing. The "dealership" pricing was actually HIGHER than 3 other places that I had called just as a general consumer and had gotten quotes. When I spoke with John on the telephone and called him out on it, he basically told me the price was the price and I could take his offer or leave it. His sales person lost a sale because the manager completely lied to try and make a few hundred extra dollars. I would not recommend this place unless management changes.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
car purchase at Automaxx Summerville
Thomas my sales guy, was very cordial and informative. I we was well pleased with his knowledge about the product. The best thing about my experience with Automaxx was smooth and fast process from the beginning to the end. WELL SATISFIED!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
07 GRAND PRIX
Chris miller is a almost sale person I didn't get the car I wanted but he still was able to get me in a car today.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT SERVICE FROM STEVEN
I had been shopping for a few weeks for a full-sized truck and once I told Steven what I was looking for he made it very easy and helped me find exactly what I wanted. I am very with my experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Service
Service was excellent and Thomas Brittle, my salesman was very helpful and patient. This is my second time buying a car from this place and I've been pleased with the people here and the quality of the vehicles. I highly recommend this place for anyone looking for good deals, wonderful service and a safe, reliable auto mobile.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David Knight WONDERFUL DAY
I found a Yukon SUV sitting in the parking lot of this dealership and David Knight helped me in making sure that I was happy with that particular SUV. He showed me several others that were on the lot just to make sure I really wanted the one I originally chose. He was very helpful . He got me the price I wanted and was very professional. I deal with a lot of different dealerships in my line of business and David went above and beyond the line of duty to make me happy. He gave me a card and it stated he was in "Internet Sales" so I don't think he HAD to even assist me but he did. Make sure to ask for David if you are looking for a vehicle . He provided me with not only a "Carfax" but NADA VALUES and Local Market values. THis dealership is a "Class-act"
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car