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Automaxx of the Carolinas

(1,971 reviews)
Visit Automaxx of the Carolinas
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday Closed Closed
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–1:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
(843) 376-3413 (843) 376-3413

Reviews

(1,971 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automaxx of the Carolinas from DealerRater.

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Casey was awesome!

Casey was patient with us and showed us many different cars as well as accompanied us on many test drives. He gave us valuable information which assisted us in making our final decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Great! Thanks for this review and I'll be sure to tell Casey to keep up the good work. He is one of our new sales representatives, so to hear he is doing well is exactly what we wanted.- Mike Dangerfield, Internet Manager @ Automaxx

great experience

Truly agreat and pleasant experience..Super fast service JC of Summerville sc

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My Car buying experience

Everyone was very helpful! Mike was very comfortable to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I'll make sure to tell Mike to keep up the good work! Thanks for this review! - Mike Dangerfield, Internet Manager @ Automaxx

Great sales servive team

Very quick pleasurable experience. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review! We know you had to take time out of your day to write this so we appreciate that! - Mike Dangerfield, Internet Manager @ Automaxx

Best Experience Ever

I just had one of the easiest trading and buying experiences that I could ever have at this dealership. Michael Janik aka MJ is friendly and always willing to help out. My experience with MJ lead me to purchase the vehicle of my choice. I thank him and the friendly staff at Automax of summerville.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

You taking the time to write this review means a great deal to us here at Automaxx of Summerville. Please feel free to contact us with anything you may need in the future!- Mike Dangerfield, Internet Manager @ Automaxx

Automax Summerville Adam was Great!!!!

Adam was great with all question ask. Good cars, good owner, great service. Ask for Adam

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bad Customer Service, LOWEST value for your trade

I have tried purchasing vehicles from them twice. The first time I had little to no money down and they were straight shooters on financing. The second time- here is the one star. They hyped up being partnered with Auto Trader. Tough cookies. They offered me literally half for my trade than what any other dealer offered me. Also, they refused to give me an offer on my trade until I test drove a car and had my credit ran. Both the sales and finance manager laughed at me when I asked them to come up on the trade or down on the car (which was $1200 over retail). Next, since the "banks were closing for the day", I was told the numbers would be figured out the next day. Surprise- the two guys I worked with were off. Surprisingly, the night before 7 of their cars had been broken into. It has been about 4 weeks and I am still waiting for the call back. I ended up going through another dealer. Don't waste your time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
5 people out of 5 found this review helpful.

Automaxx was an exceptional experience! Adam's fun

I have purchased two vehicles from Adam Brinkley. He is an exceptionally knowledgable and attentive representative who listened to what I was looking for. Although the location did not have the specific vehicle I wanted, Adam and his sales team went above and beyond my expectations, and obtained the vehicle from an out-of-state location. It was delivered within a week! The purchase of the vehicle involved trading in two vehicles. Not only was the purchase price of the new car a great price, Adam also gave me very good trade in value for my trade ins. This dealership is extremely focused on customer satisfaction and loyalty. Adam made me comfortable and did not push pressure me. They are especially reasonable and do everything they can to have to leave smiling! I highly recommend coming here if you are looking for a friendly, pressure-free environment. Ask for Adam!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We can't thank you enough for such a generous and detailed review! Feel free to contact us directly for anything you might need in the future! And we will make sure that Adam gets this message! - Mike Dangerfield, Internet Manager @ Automaxx

review

Mike Williams, Tony and Raul were great and very helpful. I had an awesome experience purchasing my first car. I will always remember these guys and the awesome experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dodge Truck

The crew at Automaxx is great. Tom was the best to work with. Thank you guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tom is one of our top guys and this shows why! Thanks for taking the time to write this review!- Mike Dangerfield, Internet Manager @ Automaxx