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Automaxx of the Carolinas

(1,968 reviews)
Visit Automaxx of the Carolinas
Sales hours:
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Sales Service
Monday Closed Closed
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–1:00pm
Sunday Closed Closed
(843) 376-3413 (843) 376-3413

Reviews

(1,968 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Anthony & griffin family

Anthony was very patient as I looked at many many trucks. He was knowledgeable about the vehicles and helped me figure out what I was looking for in a truck for our son. Quick and easy process. Will definitely come back for my daughters vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Be wary of their "Certified Pre Owned" and "Limited Warranty

Initial experience seemed ok until I realized that the Auto Leveling Air Suspension system on the $23K 2013 Nissan Armada Platinum I purchased did not work. After a few days the rear of the SUV was sitting noticably lower than the front and ride quality deteriorated. This in fact did not work at the time of purchase. Brought the vehicle back to have dealer inspect it and they found that a control module AND air compressor were bad. Dealer refused to cover it to make it right and the limited "warranty" would not cover it. So fair warning. Their Certified pre owned program is not what many expect. You may very well purchase a "certified" vehicle at a premium and still have core components that do not work. Also do not expect them to stand behind their "certified" claims if you purchase a vehicle that has pre existing issues. Purchase these "certified" vehicles as any other As-Is vehicle and inspect them thoroughly, do not rely on the "piece of mind" guarantee that other certified programs offer. But hey, they were "nice" enough to not charge for the days worth of labor it took them to figure it out. Don't trust their "certified" claims and expect to pay asking price. "They don't negotiate" according to the sales manager. I watched the vehicle for a while as they kept lowering the price which is why I didn't walk out at the "we don't negotiate" comment.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Dalton was great !

I bought a car from Dalton in last month & had a great experience. He mad it quick & easy when everyone else didn?t. I couldn?t have asked for a better dealership. Thanks Dalton!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 2.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My Car Buying Experience!

very nice, very helpful! Michelle was awesome! I would recommend the dealership and especially her! Very fast, friendly and efficient! i loved the whole process and care that was provided by Michelle. Don't buy anywhere else!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Automaxx Review

Michelle did a great job showing me the vehicle I was interested in. She walked me through the whole buying process making it as painless as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Super happy nick was awesome

Nick was awesome . Very pleased with my experience, Automaxx is a highly recommendable dealer. Hands down was the easiest car buying process ever. Don?t fear what you hear about dealers ,just visit Automaxx and see nick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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new car

Cody was great and we came up from GA and would come again it we ever need another car. We would recommend to our family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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04 tacoma

The whole process was simply and painless. Eddie followed through and kept me informed of what was happening the whole time. I do wish they had printed in ad what materials to bring if you are interested in buying a car, this would have saved time.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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customer service is good

clancy was invertory was great. it took me 2 weeks to get things done. but i recommend anyone to come and get a car here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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anthony & Bonnell

Easy transaction. The dealer lived up to their word which is rare in the used car world. I drove seven hours to make this deal and it worked out as expected. )

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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