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Automaxx of the Carolinas

(1,968 reviews)
Visit Automaxx of the Carolinas
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday Closed Closed
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–1:00pm
Sunday Closed Closed
(843) 376-3413 (843) 376-3413

Reviews

(1,968 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2008 mustang

This was the easiest and most enjoyable car buying experience my husband and I have ever had! Not once did we feel pressured into buying anything, however we did! Chris Miller was amazing, he helped my husband find the car he came to see. It was a quick process as well! Thanks Automaxx

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A great experience!

nick was an energetic young man. He made our buying process so easy and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Better car

We had a specific vehicle in mind and were unable to find it. Nick was able to find a good vehicle that was probably even more fit for our needs than what we were originally looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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DO NOT GO HERE!!

DO NOT USE Automaxx in Summerville!!! Where do I begin? We went in yesterday around 1:00 pm (2/22/2017) after seeing a vehicle we liked online. Our dealer showed us the vehicle, as well as a few others. We had to leave to pick up our daughter from school, but made plans to come back at 5:15 for a test drive while she was at dance lessons. We arrived for the test drive. The vehicle had been cleaned up nicely & ran well. We were all set to purchase!! We picked our daughter up from dance right around the corner & came back at approximately 6:15 pm to do the paperwork. We were assured it wouldn't take long (the first of many lies). Our dealer Eddie "forgot" to save our info in his computer, so we had to go through it all... again... with 2 hungry children. (If you've ever been around a 3 year old who missed his nap AND dinner, and a bored 7 yr old, you'll understand). So, we're done... finally about 7:45. The manager Toney Dawson comes up with the news.. "I'm sorry but your vehicle has ALREADY BEEN SOLD". What?!? How in the heck?!? Should someone not have caught that before wasting our time? Disorganization and lack of concern for others seems to be par for the course here. We left, obviously irritated, hungry, and exhausted, and with no new car. They had the nerve to ask if there was another vehicle we were interested in!! Ha!! As if we trust y'all!! Something seems fishy, and I'm still pissed. So.... my daughter emailed them with my assistance TODAY to check availability. What do you know? It's STILL AVAILABLE!!!! These people are CROOKED, and I'm so glad we didn't waste our money lining their pockets. They don't give a crap about anyone. Transcript from phone call today is in the comments. From an "already sold" vehicle nonetheless. Today (2/24/17) the vehicle is still sitting on their lot.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

automaxx and clancy were great

clancy was very easy and enjoyable to work with. Got us into the exact vehicle we wanted! WOuld def reccomend for car buying needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great sales team

Luis Arevalo helped me trough the entire process, great salesman, reviewed all the paperwork and all details about the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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automaxx and clancy awsome

clancy treated me really well purchased a used honda civic would recomend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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my new nissan titan

This was the first place I stopped to look. We was greeted by Nick immediately and had great service from there on. Now its time to go drive my new truck!!!!! Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service and they worked with us all the way

Cody was great, he answered every question in detail. The process was fast, efficient, and everyone we came into contact with was great. We will definitely recommend Automaxx to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great deal at automaxx and clancy

clancy is awsome we purchased a nice truck did great job would recomend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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