Reviews
I had an amazing experience working with Marcus!
I had an amazing experience working with Marcus! Fantastic detailed purchase and outline of next steps. Looking forward to working with him again some day.
I had an amazing experience working with Marcus!
I had an amazing experience working with Marcus! Fantastic detailed purchase and outline of next steps. Looking forward to working with him again some day.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re happy to hear Marcus provided such a detailed and helpful experience, J! Enjoy your new car, and we look forward to working with you again at Germain Mazda East of Columbus. Safe travels!
The service department team at Germain Mazda of Columbus
The service department team at Germain Mazda of Columbus is extraordinary! Heidi Stephenson was so kind during my stressful car breakdown, and she was able to work me into their schedule very quickly. Amy Dugger was amazing! She was incredibly helpful with daily updates--it was comforting to have her as my direct contact. Mike the technician was very thorough and provided detailed explanations, including a video where he pointed out all of the issues! Toni Mogavero also helped make the whole situation stress-free. I would HIGHLY recommend Germain Mazda of Columbus to anyone needing car repairs or routine maintenance! A huge thank-you to the entire service department team!!
The service department team at Germain Mazda of Columbus
The service department team at Germain Mazda of Columbus is extraordinary! Heidi Stephenson was so kind during my stressful car breakdown, and she was able to work me into their schedule very quickly. Amy Dugger was amazing! She was incredibly helpful with daily updates--it was comforting to have her as my direct contact. Mike the technician was very thorough and provided detailed explanations, including a video where he pointed out all of the issues! Toni Mogavero also helped make the whole situation stress-free. I would HIGHLY recommend Germain Mazda of Columbus to anyone needing car repairs or routine maintenance! A huge thank-you to the entire service department team!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jennifer, thank you for sharing your stellar feedback about your experience with Heidi, Amy, Mike, and Toni at Germain Mazda East of Columbus. We are grateful for your support and wish you safe travels ahead.
Excellent service managers and amazing technicians, I'm a
Excellent service managers and amazing technicians, I'm a big fan of the MPI video inspections. Let's you see everything going on with the car, it really changes the game compared to just getting paperwork with recommendations, love being able to see what the technician sees!
Excellent service managers and amazing technicians, I'm a
Excellent service managers and amazing technicians, I'm a big fan of the MPI video inspections. Let's you see everything going on with the car, it really changes the game compared to just getting paperwork with recommendations, love being able to see what the technician sees!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This feedback made our day! Thank you for choosing Germain Mazda West and highlighting our knowledgeable team. See you next time!
Germain Mazda of Columbus is a great place to purchase a
Germain Mazda of Columbus is a great place to purchase a new or used vehicle. Ask for Donovan. He will make sure you have the best experience when purchasing your next vehicle.
Germain Mazda of Columbus is a great place to purchase a
Germain Mazda of Columbus is a great place to purchase a new or used vehicle. Ask for Donovan. He will make sure you have the best experience when purchasing your next vehicle.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new car, Jess! Thank you for choosing Germain Mazda of Columbus and for highlighting the great work of Donovan.
Service call was excellent.
Service call was excellent. Everything was on time and the job was completed within the given window
Service call was excellent.
Service call was excellent. Everything was on time and the job was completed within the given window
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are grateful for your review. Thank you from all of us at Germain Mazda East of Columbus!
The sell experience was excellent.
The sell experience was excellent. Marcus was a great salesman. He worked with me and I believe he helped me get the best deal possible.
The sell experience was excellent.
The sell experience was excellent. Marcus was a great salesman. He worked with me and I believe he helped me get the best deal possible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Duane - Thank you for sharing your great experience with Marcus and the team! Your feedback means a lot to us and we hope to see you again at Germain Mazda of Columbus.
Customer Service rep Laura had done a great job of
Customer Service rep Laura had done a great job of assisting me with finding the best date for my auto inspection after discussing the problems I was experiencing. At the appointment, Toni did an excellent job of listing to my concerns and providing detailed updates about the inspection findings for my vehicle. A few things were in need of repair, so we reviewed the findings and scheduled a day and time for me to return the car to Germain for repairs. Not a long wait for the inspection. Overall, a good experience.
Customer Service rep Laura had done a great job of
Customer Service rep Laura had done a great job of assisting me with finding the best date for my auto inspection after discussing the problems I was experiencing. At the appointment, Toni did an excellent job of listing to my concerns and providing detailed updates about the inspection findings for my vehicle. A few things were in need of repair, so we reviewed the findings and scheduled a day and time for me to return the car to Germain for repairs. Not a long wait for the inspection. Overall, a good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Martha, thank you for choosing Germain Mazda of Columbus and for highlighting Laura and Toni's wonderful work! We are grateful for your business and we hope to welcome you back for all of your future automotive needs.
My salesperson Donavan Anderson was very helpful in
My salesperson Donavan Anderson was very helpful in helping me locate the car of my needs. It’s like he knew the inventory and I didn’t have to do any real work except test drive. He is very nice and friendly too.
My salesperson Donavan Anderson was very helpful in
My salesperson Donavan Anderson was very helpful in helping me locate the car of my needs. It’s like he knew the inventory and I didn’t have to do any real work except test drive. He is very nice and friendly too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear that Donavan made your car search so effortless here at Germain Mazda East of Columbus! It's fantastic knowing he provided such helpful and friendly service. Enjoy the ride, and thank you for choosing us!
My experience with Donovan was very fast and efficient.
My experience with Donovan was very fast and efficient. I felt he really listened to what I wanted and was quick to help. He was friendly and down to earth. I would definitely return again for future car purchases.
My experience with Donovan was very fast and efficient.
My experience with Donovan was very fast and efficient. I felt he really listened to what I wanted and was quick to help. He was friendly and down to earth. I would definitely return again for future car purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Carrie, we're overjoyed to hear that Donovan provided such a fast and efficient experience at Germain Mazda East of Columbus. Thank you for your kind words, and we look forward to assisting with any future car purchases!
We had one of the best experiences buying a new car than
We had one of the best experiences buying a new car than ever before. Germain Mazda of Columbus and their salesman, Raul, made the whole process, seamless and efficient. I would recommend this dealership to anyone looking for a new Mazda.
We had one of the best experiences buying a new car than
We had one of the best experiences buying a new car than ever before. Germain Mazda of Columbus and their salesman, Raul, made the whole process, seamless and efficient. I would recommend this dealership to anyone looking for a new Mazda.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paul, it's fantastic to hear that Raul and the Germain Mazda East of Columbus team made your car-buying experience seamless and efficient. Thank you for recommending us! Enjoy your new Mazda!