Reviews
Write a reviewGreat service
I was traveling across the country and had a concern with some lights on my dash , I called Kia Santa Fe and they took it right in and checked it everything was fine and they washed my car and I was back on the road within the hour
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Jill! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Joey Zaremba - jzaremba@kiaofsantafe.net
Mr Lawrence Taylor
Mr Lawrence Taylor was so caring especially because im a women that doesn't know about cars Thank you KIA of Santa Fe
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Charlene, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Kia of Santa Fe commitment to customer care and we're so thankful that your time with Lawrence was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook and Twitter pages for access to our exclusive content. Joey Zaremba - jzaremba@kiaofsantafe.net
Great service
From the minute I arrived I was treated with nothing but kind ,professional and immediate help. Lawrence Taylor /L.T. is truly the best. What an asset to your company. The usual required maintenance done on my car is always done right and fast plus the added bonus is my vehicle is always returned to me squeeze clean.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vince, we are truly grateful for this awesome review! We are thrilled to know that Lawrence was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook and follow us on Twitter for service specials! Joey Zaremba - jzaremba@kiaofsantafe.net
Awesome service!
I really liked that the gentlemen helping us were honest about everything. There weren't any hidden fees and they told us exactly what was going on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new purchase, Rebeka! Thank you for taking the time to write about your experience with us. At Kia of Santa Fe, we are determined to deliver honest, detail-oriented, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I'm so happy to hear that we were able to earn your trust. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Joey Zaremba - jzaremba@kiaofsantafe.net
Great Service
service department was efficient and performed my service in a timely way. They seemed to be thorough and explained all that they checked.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the excellent review, Carmron! It is great to know that our service team was able to provide you with timely and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Joey Zaremba - jzaremba@kiaofsantafe.net
great service
Service was good about telling me that I need new brakes & a deriving belt. These are things I wouldn't have known until they were gone or broken.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Christy, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance needed on their vehicle. We look forward to seeing you again. Joey Zaremba - jzaremba@kiaofsantafe.net
Great service
Nice, fast friendly staff in the service area. Took my Optima for oil change only took 40 minutes.....car wash was free!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this great survey, Samantha. It is wonderful to hear that our staff at Kia of Santa Fe was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Joey Zaremba - jzaremba@kiaofsantafe.net
Kia of Santa Fe has a great service department
The staff in the service department was very helpful and friendly. Checking my car in was quick and easy. The work was done promptly. I like the fact that they wash my car and give it a 360 degree inspection with every visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your perfect review, Karen! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Joey Zaremba - jzaremba@kiaofsantafe.net
Service Team Excellent
My experience with Service to my Kia Rio5 has been Excellent. The Customer Service Advisor Carlos Lopez Toro always ready to make sure my car is check and gives personal attention to any repairs needed. Thanks also to all the Service team for their great job.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write about your experience with us, Theresa! At Kia of Santa Fe, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Carlos and the rest of our team were able to meet your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Joey Zaremba - jzaremba@kiaofsantafe.net [Pending] Thank you for taking the time to write about your experience with us, Theresa! At Kia of Santa Fe, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Carlos and the rest of our team were able to meet your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Joey Zaremba - jzaremba@kiaofsantafe.net
Nice & clean facility. Coffee & snacks available
The service representative, Carlos Lopez, was nice, friendly and very knowledgeable. The service worker did a very good job also. My car was out, nice and clean, at the time Mr. Lopez said it would be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hey Carmen! Thank you for this great review! Carlos is truly an exceptional employee and we appreciate him for giving you a great service experience! Thank you again and be sure to like us on Facebook and follow us on Twitter to get all the good deals! Joey Zaremba - jzaremba@kiaofsantafe.net