Mazda of Escondido

Even during remodel the service team response was prompt, well informed and engaging. An issue with the walk-away lock alarm was thoroughly resolved and carefully explained. My car was ready on time and even washed.

Easy to work with knowledgeable. Answers questions. Friendly, Called made appointment, car was ready when said it would. A great service, never had a bad customer service

The Mazda of Escondido team was fantastic to work with. From initial contact with Patrick who was very attentive and listened to our needs and wants -to Armando who showed us what they had pulled from inventory according to our specifications and answered all of our questions. To Becky the finance agent who was professional and pleasant to work with! We had a new car and we’re on the way home within 2.5 hours! Highly recommend this dealership!

Very easy to deal with wonderful customer service at the time of purchase as well as service. This was my 25th new car and best

Stay away from this dealership. Especially their salesperson Patrick Howard. While shopping for a new CX-5 I was in touch with internet sales at each of the county's mazda dealerships. I knew what I wanted, didn't need to test drive and was ready to purchase. Most were quick, professional, and honest. Not Patrick. Patrick practices all the scummy salesman stuff you'd expect at a no-name corner used car lot. He told me the car we had discussed sold (even though he had just emailed me that morning to see if I was still interested) and that he had no other inventory that fit my criteria (obviously untrue after me asking for best price and Patrick knowing I was shopping around). I contacted the dealership with another email address and WOW, they had like six cars available that would've worked for me including the one that he said was SOLD. Lies lies lies. Made my choice in who to give my business to much easier! I ultimately went to Bob Baker Mazda, got an amazing deal through Fred Bandi who was quick, honest, and professional. In and out in a hour there. Take your business to someone who clearly wants it and will take way better care of you than this place.

Stay away from this dealership. Especially their salesperson Patrick Howard. While shopping for a new CX-5 I was in touch with internet sales at each of the county's mazda dealerships. I knew what I wanted, didn't need to test drive and was ready to purchase. Most were quick, professional, and honest. Not Patrick. Patrick practices all the scummy salesman stuff you'd expect at a no-name corner used car lot. He told me the car we had discussed sold (even though he had just emailed me that morning to see if I was still interested) and that he had no other inventory that fit my criteria (obviously untrue after me asking for best price and Patrick knowing I was shopping around). I contacted the dealership with another email address and WOW, they had like six cars available that would've worked for me including the one that he said was SOLD. Lies lies lies. Made my choice in who to give my business to much easier! I ultimately went to Bob Baker Mazda, got an amazing deal through Fred Bandi who was quick, honest, and professional. In and out in a hour there. Take your business to someone who clearly wants it and will take way better care of you than this place.

Shawn was my advisor, what a friendly smile when I arrive. He addressed my concerns and he would let me know if I needed additional services

Patrick, a member of the sale staff was wonderful. Everything was perfect on our new CX-30 which reflects also on other team members. Patrick spent time with us when requesting a car with the exact specs we requested. The car was spotless when picking it up and signing papers. Kendall in Finance had everything ready and the transaction went flawless. We always purchase new cars and we have never had such a great experience. Imagine 1 1/2 hours from entering the dealership and driving away. It's never happened before! We love our Mazda and our Mazda dealership. Will never stray!

Armando Huerta took exceptional care of us on my son's first car purchase. The price was very competitive. The vehicle was prepped and ready to be delivered on time. Total time from purchase to delivery was less than 1 hour. Great experience

Anita in service department was awesome helpful and I feel she did a outstanding job to help me out thank you Mazda of Escondido. 🤘you rock