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Dealers  /   Albany, GA  /  BMW of Albany

BMW of Albany

4.5 out of 5 4.5
278 reviews
801 E Oglethorpe Blvd Albany, GA 31705
Rectangle 48
Sales
Service Closed

BMW of Albany Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

Inventory

USED
$24,997
2016 BMW 328
  • Exterior Color: Mineral White Metallic
  • Interior Color: Oyster Dakota Leather
  • Transmission: Automatic
Free CARFAX 1-Owner Report
USED
$37,953
2019 BMW
  • Exterior Color: Alpine White
  • Interior Color: Black Vernasca Leather
  • Transmission: Automatic
Free CARFAX 1-Owner Report
USED
$27,997
2016 BMW 428 Gran Coupe

GOOD DEAL

  • Exterior Color: Jet Black
  • Interior Color: Black Sensatec/Red Stitching
  • Transmission: Automatic
Free CARFAX 1-Owner Report

Our Employees

5.0 out of 5
(5.0) 24 reviews

Blake Wills

Sales Consultant
4.7 out of 5
(4.7) 88 reviews

Victoria Hardin

Service Advisor
5.0 out of 5
(5.0) 30 reviews

Rob Roy

Sales Consultant
5.0 out of 5
(5.0) 11 reviews

Mauricio Paige

BMW Genius
5.0 out of 5
(5.0) 6 reviews

Monique Walker

Sales Consultant
4.1 out of 5
(4.1) 16 reviews

Gil Schmitt

Fixed Operations Director
5.0 out of 5
(5.0) 5 reviews

Kurtis Johnson

General Manager
NOT RATED

Michelle Albert

Service Writer

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since February 2019

At BMW of Albany, we know that our inventory of great BMW cars and SUVs, our incredible customer service, and our abilit

...

y to treat the needs of each individual customer is the recipe for success. We know that you have high expectations, and we enjoy the challenge of meeting and exceeding those standards each and every time. If you are in the market for a new car or SUV, stop by our dealership in Albany and experience first-hand our commitment to excellence and service! Our experienced sales staff is eager to share its knowledge and enthusiasm with you.

Photos & Videos

5
Photos

Reviews

4.5 out of 5 4.5
278 lifetime reviews. Includes reviews of BMW of Albany from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews highly recommend excellent service happy customer experience service great experience pick service service outstanding quick service great service helpful love friendly staff buying experience professional knowledgeable
All Reviews highly recommend excellent service happy customer experience service great experience pick service service outstanding quick service
All Reviews highly recommend excellent service happy customer experience service great experience pick service service outstanding quick service great service helpful love friendly staff buying experience professional knowledgeable
  • 5.0 out of 5
    Pleasant experience
    by berkowitz.christa from DealerRater.com
    December 7, 2019

    I took my car in for an oil change, Victoria was my service person. She was very friendly and genuine. The time frames she gave were right on.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Victoria Hardin

    Service Advisor

    (4.7) 88 reviews
  • 5.0 out of 5
    Great service
    by fwr61 from DealerRater.com
    December 7, 2019

    Enjoyed my experience and will return for service to car as well as when I purchase my tires. Thanks again for the smiling faces. Will be back

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Victoria Hardin

    Service Advisor

    (4.7) 88 reviews

  • FEATURED REVIEW

    5.0 out of 5
    Great low pressure sales experience
    by Cindy from Georgia
    June 5, 2015

    We had a pleasant experience in the purchase of our new BMW. The salesman who assisted us was very knowledgeable of all the vehicles on the lot within... our price range and was helpful in getting us the best vehicle at the best price for our needs. He was thorough and a pleasure to work with. We would definitely recommend this dealership.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for replying and leaving such a great review about our dealership. Very happy we could give you such a good experience.

  • 5.0 out of 5
    Best experience ever !
    by MEGCAL156 from DealerRater.com
    December 7, 2019

    My experience overall was great and easy. Blake was my sales man. He was able to answer all my questions and I was able to test drive my car for a extended... amount of time. Victoria was awesome she gave me information about my oil change and kept me informed on the wait time. Mauricio helped me program my radio and told me everything I needed to know about my car. "He's a BMW genius. " They all made me feel like family every body there was extremely nice and kind.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Blake Wills

    Sales Consultant

    (5.0) 24 reviews
    Victoria Hardin

    Service Advisor

    (4.7) 88 reviews
    Mauricio Paige

    BMW Genius

    (5.0) 11 reviews
    Gil Schmitt

    Fixed Operations Director

    (4.1) 16 reviews
    Kurtis Johnson

    General Manager

    (5.0) 5 reviews
  • 5.0 out of 5
    Thanks again!!
    by Anonymous from DealerRater.com
    December 6, 2019

    Victoria was Amazing as Always. She had a loaner vehicle ready when I arrived so I would not be late to work. She is prompt and able to answer all of my... questions and concerns. Notified me when my vehicle was ready. Great Customer Service Experience!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Victoria Hardin

    Service Advisor

    (4.7) 88 reviews
  • 5.0 out of 5
    Great Experience
    by DLANE104 from DealerRater.com
    December 6, 2019

    This is the third vehicle I have purchased from this dealership. I will return. Blake Wills was a super salesperson. Hope he is there in a few years... when I go back. The technology person was quite informative, too. Great job, guys!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Blake Wills

    Sales Consultant

    (5.0) 24 reviews
    Mauricio Paige

    BMW Genius

    (5.0) 11 reviews
    Gil Schmitt

    Fixed Operations Director

    (4.1) 16 reviews
    Kurtis Johnson

    General Manager

    (5.0) 5 reviews
  • 5.0 out of 5
    Great Customer Service
    by REDMAN_NANCY from DealerRater.com
    December 5, 2019

    Victoria is so friendly and helpful when I need my BMW serviced. She goes beyond limits to solve problems if there is one. She is a great asset to this... dealership! I want to personally thank her. I received great service on the last visits. My new tires are great too! .

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Victoria Hardin

    Service Advisor

    (4.7) 88 reviews
  • 5.0 out of 5
    Very good service the people was very friendly
    by EDDIEDUNN56 from DealerRater.com
    December 5, 2019

    I had a very good experience with the service representative she was very helpful and knowledgeable, the show room was very clean and beautiful I enjoyed... my visit

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Victoria Hardin

    Service Advisor

    (4.7) 88 reviews
  • 5.0 out of 5
    Servicing
    by busseysandra from DealerRater.com
    December 5, 2019

    While driving to Albany from Jacksonville Florida to spend Thanksgiving with my family my vehicle ran hot and I had to stop multiple times and finally... made to our destination and spent an amazing day with my family and then the next day my son called BMW of Albany and to my surprise was to able to get an appointment for that same day.. The service I received was above and beyond what I expected!! Thank you Lori and the BMW Albany Service Department. So proud of my Home Town BMW

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Victoria Hardin

    Service Advisor

    (4.7) 88 reviews
  • 5.0 out of 5
    Helpful and efficient
    by LAURABENNETT3 from DealerRater.com
    December 4, 2019

    Appointment went smoothly. Work done in timely fashion and very considerate. Clean and comfortable waiting area. Car was tidy upon completion of work.... Will be back

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Victoria Hardin

    Service Advisor

    (4.7) 88 reviews
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