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Nielsen Dodge Chrysler Jeep Ram

(2,361 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 947-6378 (973) 947-6378
Used (973) 947-6723 (973) 947-6723
Service (973) 947-4523 (973) 947-4523

Reviews

(2,361 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nielsen Dodge Chrysler Jeep Ram from DealerRater.

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Always professio al always accommodating They hust do

Always professio al always accommodating They hust do the job correctly. Give them a try

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I came all the way from delware to by acar i saw in

I came all the way from delware to by acar i saw in facebook, post by one of the good salesman there name Fadi, one word nielsen is the best so clear no hiden fees, THANK U FADI

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I just got my Ram 2500 beautiful smooth process i love my

I just got my Ram 2500 beautiful smooth process i love my truck , Thank you Fadi and thanks for the finance manager Toms

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Went to see a car advertised at a price of $2,500.

Went to see a car advertised at a price of $2,500. but when you arrive that price changes to almost $40,000. nothing more than a bait and switch at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had work done on my Jeep Grand Cherokee with Nielson.

Had work done on my Jeep Grand Cherokee with Nielson. Professional and polite service. Work was done complete. Special thanks to Michael Andolina for his Professional and courteous service. I will continue to do business at Nielsen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Arrived 1/2 hour early for scheduled oil change and my

Arrived 1/2 hour early for scheduled oil change and my Caravan was serviced immediately and I was back on the road. Bravo! Most efficient service in many years. Greatly appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Staff was very professional they kept me informed.

Staff was very professional they kept me informed. Waiting area very nice ans very comfortable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I’ve leased/purchased my last 3 cars with Amanda

I’ve leased/purchased my last 3 cars with Amanda Chevannes. She is hands down the BEST salesperson I’ve ever worked with anywhere . She’s knowledgeable , straight forward and I never feel any pressure. I cannot recommend her enough !!! I was newly introduced to Jason Kim to finish the paperwork end. He made it a smooth process and went above and beyond to make sure we got the best deal possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I’ve been going here for many years & this place

I’ve been going here for many years & this place continues to be my go to. Prices are on the higher end but you do get what you pay for cause they know what they’re doing. Plus customer service is top notch. Everyone from the service manager to the service reps are knowledgeable, welcoming & friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Oil change and tire rotation.

Oil change and tire rotation. Good service and visit. Nice lounge area if you wait, shuttle available if you need to drop off your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.