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Nielsen Dodge Chrysler Jeep Ram

(2,361 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 947-6378 (973) 947-6378
Used (973) 947-6723 (973) 947-6723
Service (973) 947-4523 (973) 947-4523

Reviews

(2,361 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nielsen Dodge Chrysler Jeep Ram from DealerRater.

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Getting your car serviced is never fun but it's made

Getting your car serviced is never fun but it's made better with someone like Joseph Janzen who is upfront about the time it will take and how much it will cost. He's been great in the past about helping me decide what needs to be done and what can wait, and is just an all-around nice person clearly looking out for whoever comes his way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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They are amazing Great staff beautiful facility

They are amazing Great staff beautiful facility outstanding product. Cannot thank them enough. I recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the 5-stars and for choosing Nielsen Dodge for your automotive needs!

The Best experience I’ve had buying a vehicle in my life.

The Best experience I’ve had buying a vehicle in my life. First Class professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the 5-stars and for trusting our team with your automotive needs!

It was a great experience, the sales team was great very

It was a great experience, the sales team was great very helpful and knowledgeable I would highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review and kind words! We truly appreciate it!

Quick and easy oil change.

Quick and easy oil change. Very friendly staff & great waiting area. Highly recommend Nielsen If East Hanover

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for the 5-stars and for trusting the team at Nielsen Dodge with your automotive servicing needs! We truly appreciate it!

Great service friendly staff work completed in a timely

Great service friendly staff work completed in a timely manner will definitely return for all my automotive needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the 5-stars!

The initial job was done completely incorrectly.

The initial job was done completely incorrectly. This message is more praise for Roland Maecha who made sure it was done correctly, and in very short order.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the kind words and 5-stars! We appreciate you trusting our team to rectify your automotive service needs!

Best purchase experience, hands down.

Best purchase experience, hands down. Made the switch over to Jeep as seamless as I think possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the 5-stars and for the extremely kind words! We truly appreciate it!

Salesman Peter and manager I don’t remember his name but

Salesman Peter and manager I don’t remember his name but were very helpful and professional thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the 5-stars and for trusting the team at Nielsen Dodge with your automotive needs!

This dealership is extremely well managed and attentive.

This dealership is extremely well managed and attentive. From sales to management to service. The lot is very clean and there is always someone showing you where to go for whatever you may need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the 5-stars and kind words regarding management as well as the sales team. Thank you!