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Nielsen Dodge Chrysler Jeep Ram

(2,361 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 947-6378 (973) 947-6378
Used (973) 947-6723 (973) 947-6723
Service (973) 947-4523 (973) 947-4523

Reviews

(2,361 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nielsen Dodge Chrysler Jeep Ram from DealerRater.

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sales person was very good the financial dept a little

sales person was very good the financial dept a little slow otherwise everything was excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words regarding the salesperson assigned to assist you. We will note your comments regarding the finance department. Thank you.

Peter made leasing a car so much less stressful and went

Peter made leasing a car so much less stressful and went above and beyond to help us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Patty is the best , she had us in & out … Also delivered

Patty is the best , she had us in & out … Also delivered the car to my home…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars! We truly appreciate it!

They were very helpful in helping us get the car we

They were very helpful in helping us get the car we wanted. It was quick & easy Thank you again !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars!

The service team is top notch.

The service team is top notch. Courteous and efficient. The atmosphere is welcoming. I come for service and work right in the waiting area while the team works on my truck. Thank you for making servicing my Ram such a pleasure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars and kind words regarding our service department at Nielsen Dodge. We truly appreciate it!

This is my 3rd car from Peter G.

This is my 3rd car from Peter G. He's fantastic. He makes the process so simple and does everything for his customers. This time , we had the pleasure of working with Carmine. He made sure we got it done with an amazing offer. Between the two of them I can't recommend this dealership enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars and for your loyalty to our dealership. We truly appreciate it.

Ernie was very helpful and went above and beyond

Ernie was very helpful and went above and beyond assisting me with the purchase of my new 2023 jeep wrangler willy. If you're looking for a jeep he' s the go to guy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars and kind words regarding Ernie. We truly appreciate you trusting Nielsen Dodge with your automotive needs!

Very easy to work with and no pressure.

Very easy to work with and no pressure. Peter and Tom made this an easy process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars and kind words. We truly, truly appreciate it.

Nielsen was very easy to deal with and they were helpful

Nielsen was very easy to deal with and they were helpful in selecting a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars!

Staff and service were amazing!

Staff and service were amazing! I appreciated the communication via text and the convenience of setting up the appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars!