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AutoStar Chevrolet of Waynesville

(1,101 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–7:00pm 8:00am–5:00pm
Tuesday 8:30am–7:00pm 8:00am–5:00pm
Wednesday 8:30am–7:00pm 8:00am–5:00pm
Thursday 8:30am–7:00pm 8:00am–5:00pm
Friday 8:30am–7:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

(1,101 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar Chevrolet of Waynesville from DealerRater.

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Very friendly, knowledgeable guys who answered my

Very friendly, knowledgeable guys who answered my questions and made the whole experience go well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

lagallik, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

My initial experience was okay in terms of buying the

My initial experience was okay in terms of buying the truck but the problems happened after I had the truck home and the engine light came on not even 24hrs later. I was hung up on several times just trying to get answers about my truck and why the engine light was on. Brandon ghosted me and stopped responding to my texts asking about my truck and why the engine light was on so short after it "passed the inspection" from the dealership. Eventually (after many calls and attempts to find someone who wouldn't hang up) I was helped by a manager that got my truck fixed the day after I talked to him. The overall experience was not great and left a lot to be desired. There have been other issues with the truck since then but I have lost hope in dealing with the dealership because the truck was "as is"

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very friendly easy to work with great selection of cars

Very friendly easy to work with great selection of cars our sales man was amazing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Keithowen73.ko, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

It was great experience buying my 2500 best deal I could

It was great experience buying my 2500 best deal I could find anywhere Dawson was great to work with able to answer alll my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Chuckdevine4, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

The dealership was well stocked, helpful and efficient

The dealership was well stocked, helpful and efficient with all of our needs. We will return for any future vehicle needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Cheyenne, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

What an incredible experience buying a brand new Trax!

What an incredible experience buying a brand new Trax! Amy was extremely knowledgeable and pointed us in the right directing. Dawson, Heath and Catelyn were professional and answered all our questions. I never felt pressured, in fact I felt welcomed and understood. Highly recommend this dealership, they have a great team and great inventory!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

crsreann, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Professional staff, easy and relaxed buying experience.

Professional staff, easy and relaxed buying experience. Purchase price was very competitive. Austin was excellent to work with, genuine, and helpful! I highly recommend AutoStar Chevrolet!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

lofin.brad, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Never will shop anywhere else.

Never will shop anywhere else. Best all around. Nice and friendly staff. I have already recommended this AutoStar to anyone who has asked. When I am ready for another I will be going back to AutoStar Chevrolet in Waynesville. You guys rock.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

wolves.tigers, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

I previously would have avoided this dealership due to

I previously would have avoided this dealership due to past experiences. My sales guy Dawson changed my view of this dealership. He was what made the experience great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Austindthomp, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Great Job Chance and Heath.

Great Job Chance and Heath. Thank you for the positive experience. I look forward to seeing you for our next Chevrolet purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

kebagwell, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!