AutoStar Chevrolet of Waynesville

Quick friendly service Easy to work with Gave accurate quotes Very helpful Would go there again

Dawson and his manager were top notch. Very happy with the service and they got me into a great truck. I will definitely keep coming back and referred a family member who is looking for a truck as well

what fantastic people and support! they did everything right and i appreciate their efforts to make my visit so pleasant!

Very pleased with our service Especially the kind an wonderful service with Aiden he’s Awesome!!

Good service every time! Very nice to deal with! Would recommend! Easy to get an appointment.

When an appointment is made, it should be honored. I made an appointment in the afternoon (work truck, regular service) and when I got there I was told I could not be seen. I needed to bring the truck back in, early the next day, drop it off, and pick it up that following evening. I work out of this truck, so dropping it off and picking it back up costs me money and time. Next time, be honest with customers and schedule the service times better. If it takes 4 hours, then schedule me into a 4-hour block. Don’t tell me it can be done in 2 hours one afternoon, then, when I take time away from work to get there, you tell me “no it can’t be don’t today; I will have to bring it back another day.” If the call center is not scheduling appropriately (that’s what the service tech told me and also told a coworker when he brought his truck up there for routine service) then the call center and the service department need to have a meeting and figure out how to start scheduling things more appropriately. Your customers are the ones affected by this miscommunication between departments. If this happens again, and I lose money again because I have taken off of work to get to Waynesville (with an appointment) only to be told no, I WILL take my business (and my company’s business—multiple trucks) to a competing dealership.

Everyone in the service department was efficient from scheduling my Tahoe to completing the service. Thank you!

It was such a pleasure working with Aiden. He did a great job without any pressure. He knows his tahoes very well. He was very patient while I made up my mind. The others I worked with were also very great.

Fantastic as always, Robert from service was very informative, he kept me posted on everything, he is an asset to your company, thanks to everyone !!

Zero help, car not even repaired, broke down same day….I took it to this really old dude (NOT Chevrolet) he repaired it within a couple days…runs great now