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Hiland Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,936 reviews)
Visit Hiland Toyota
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–12:00pm
Sunday Closed Closed
New (309) 948-2260 (309) 948-2260
Used (309) 948-2262 (309) 948-2262
Service (309) 948-2244 (309) 948-2244

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,936 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hiland Toyota from DealerRater.

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Routine service

No problems, twenty words are not needed , if you want 5 star review from me or other clients, do not require twenty words.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Timely service.

Punctuality and friendly service are always a plus at Hiland Toyota. Very dependable and predictable service that you can duped on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Quick service, good price. Great staff Good location and facilities. Service dept easy to get to and easy to book an appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Easy place to buy a car

Great price right from the start , they don't think you have to be there all day to buy a car which is very nice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Recall repair

Very friendly, timely, and helpful. Love working with the people at Highland Toyota. Would highly recommend this business to my friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I was given very good service and will come back.

The thoughtfulness of the service employees. Gave me very good service. Let me know when to come back and I made an appointment to come back. I will be coming back as usual. They will give me a reminder. I will make an appointment at that time. I have been giving to Toyota for many years. Have been getting good service all those years. Thank them very much for their service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very accommodating!

I really appreciated that I received the complimentary service for 20000 miles despite having gone a few thousand over, it was incredibly nice of everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Everything was explained thoroughly about the car I purchased. I was told about the features of my car. The warranty options I was to receive or need to purchase. And, any questions I had about the car and services that were available to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service

Hiland always provides excellent service. I'm very pleased with their helpful and courteous staff. I was prepared to pay for the tire rotation and I was told it was free! thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Relationahips still matter at Highland Toyota!

We bought our 2007 Camry in June 2006. Jane drove it for her work until January 2013, when she bought a Highlander for work and I took over the Camry with 344,222 miles on it. The Highlander is now approaching 200,000 and the Camry approaching 400,000. Highland Toyota has done almost all of the maintenance and repair work on both vehicles. So, we have had lots of opportunity to work with you since 2006. Personal interaction/relationships has been what makes us most comfortable and satisfied. You have always recognized the high mileage driver and done well at accommodating the difficulty in taking the driver off the road for service. Currently, the personal interaction with SA, Joe E. Good xxu as Tech evaluation progresses. Responsive to changes requested. Pricing fair. Always good at outlining our options, when asked. Loaner vehicle when appropriate. Fixed problems and completed maintenance needed. Allowed access to Tech to address questions. Tech, Derek, is professional and personable. Love that he is ex-military. When SA was unavailable the other SA's, Roger and Randy, were very willing and able to step in. Love the Service Reminder email. Prefer the phone for discussion of service findings but like the VM and Txt Msg contacts to get voice to voice contact established.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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