Hiland Toyota

Joe Eckman..... is a great asset to your organization! Very through and complete ! Joe is at the top of his game ! He explains in a very good manor "all"... your service needs. He is my "go to" guy!

I asked to speak with on guy that was recommended to deal with. I get emails from another dude and then when on the lot, I specifically asked for the man... I wanted to deal with. A few minutes later a guy comes on the lot and I asked "Are you _____?" And he said yes, which he was not. Then, I called before hand asking if I could put a down payment on a credit card, they said yes, even to the amount I wanted to put down. They lied, I could only do a tiny amount. If I wanted to go higher, they were gonna charge 4% interest. So I left and after I left, THEN the sales guy decided to contact another boss to get approval to put the amount on a credit card. I got 2 calls and 2 texts. No apologies either. Very rude, horrible customer service. The sales guy didn't seem to want to help or go the extra mile.

Fact-based discussion of merits of the transaction. Prompt feedback on trade-in value. Personal attention at the introduction to the new vehicle!

Easy to deal with, no high pressure, no gimmicks, they tell you what they can do & then they do it.

Customer service was excellent and we're very satisfied with all services performed on our vehicle. We will be returning for all our vehicle maintenance... though out the life of our car and thank you!

Our service department representative was friendly and helpful. They were very busy that day, but he kept checking in with the workers and checking in... on us in the waiting area to keep us updated.

The dealer made it so easy. Everyone was very friendly, professional, and knowledgeable. It was a very enjoyable experience getting my first brand new... car! I would highly recommend Hiland!

I am always made to feel valued. I didn't have an appointment this time, but I was put in the que on a busy day. (My tire was losing air and I was... filling it quite often.) It turned out there was a nail in the tire. It was fixed, the car washed and I was on my way within a half an hour at no charge.

Dave R. Is truly a asset for Toyota. He listens to what I want and works hard to get me in the perfect car. Been to other dealers where they ignore... me and only talk to my husband, not at Hiland Toyota this is my 4th vehicle I've gotten from Dave Rutledge.

The staff are knowledgeable and extremely friendly! We have purchased two vehicles from Highland and both were very quick and painless!