Reviews
Write a reviewexcellent experience.
purchased a new E450 for my wife. Seraphin was excellent, worked through all the explanations of the vehicle with my wife, negotiated the pricing of our trade in to meet my expectations, and brokered the deal at a fair price. Finance manager was also very patient and detailed in explaining all the financing and warranty options available.
excellent experience.
purchased a new E450 for my wife. Seraphin was excellent, worked through all the explanations of the vehicle with my wife, negotiated the pricing of our trade in to meet my expectations, and brokered the deal at a fair price. Finance manager was also very patient and detailed in explaining all the financing and warranty options available.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Had a wonderful experience and great customer service.
Had a wonderful experience and great customer service. Easiest car buying experience I’ve ever had.
Had a wonderful experience and great customer service.
Had a wonderful experience and great customer service. Easiest car buying experience I’ve ever had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Generally the most effective dealership I’ve worked with.
Generally the most effective dealership I’ve worked with. There are always ups and downs but almost everyone in service and sales is top notch. I have been using this dealership since the year 2000. In the last 23 years I’ve not been able to find a Better Facility in the next three states.
Generally the most effective dealership I’ve worked with.
Generally the most effective dealership I’ve worked with. There are always ups and downs but almost everyone in service and sales is top notch. I have been using this dealership since the year 2000. In the last 23 years I’ve not been able to find a Better Facility in the next three states.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Nick is my go-to guy: Friendly, knowledgeable, and very
Nick is my go-to guy: Friendly, knowledgeable, and very accessible. He's a problem solver. Overall, great customer experience.
Nick is my go-to guy: Friendly, knowledgeable, and very
Nick is my go-to guy: Friendly, knowledgeable, and very accessible. He's a problem solver. Overall, great customer experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
They got my sons C300 in quickly and were able to take
They got my sons C300 in quickly and were able to take care of the warrantied subframe issue with no problem. We got the car back sooner than expected and they kept us informed every step of the way. Greatly appreciate the professionalism! Thank you!
They got my sons C300 in quickly and were able to take
They got my sons C300 in quickly and were able to take care of the warrantied subframe issue with no problem. We got the car back sooner than expected and they kept us informed every step of the way. Greatly appreciate the professionalism! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Very good service and communication.
Very good service and communication. Frank A is always on top of things. This is our second vehicle we have taken to MB of Naperville and never any issues.
Very good service and communication.
Very good service and communication. Frank A is always on top of things. This is our second vehicle we have taken to MB of Naperville and never any issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Eric, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Naperville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Completely Satisfied
I recently bought a 2016 GL450 and the process was flawless, from the time of my inquiry until the time I drove off the lot. The team if Gil, Liz and Josh was superb.
Completely Satisfied
I recently bought a 2016 GL450 and the process was flawless, from the time of my inquiry until the time I drove off the lot. The team if Gil, Liz and Josh was superb.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Leandre, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
I am very happy with the service I’ve received at this
I am very happy with the service I’ve received at this location. Their employees are friendly and accommodating. I could go to a dealer closer to my home but I feel comfortable working with this dealership.
I am very happy with the service I’ve received at this
I am very happy with the service I’ve received at this location. Their employees are friendly and accommodating. I could go to a dealer closer to my home but I feel comfortable working with this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
They went above and beyond to find us what we like.
They went above and beyond to find us what we like. I will recommend Mercedes Benz of Westmont to everyone
They went above and beyond to find us what we like.
They went above and beyond to find us what we like. I will recommend Mercedes Benz of Westmont to everyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Naperville and we hope to be of service again in the future.
Recently purchased a 2018 GLC 300.
Recently purchased a 2018 GLC 300. Car was in excellent condition and Liz was wonderful throughout the process! 10/10 recommend!
Recently purchased a 2018 GLC 300.
Recently purchased a 2018 GLC 300. Car was in excellent condition and Liz was wonderful throughout the process! 10/10 recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jay, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
