Mercedes-Benz of Naperville

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Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 8:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 8:00 PM
Tue 7:00 AM - 8:00 PM
Wed 7:00 AM - 8:00 PM
Thu 7:00 AM - 8:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.7
189 lifetime reviews.
  • One Great Car Buying Experience!

    Definitely would go back to buy another car here. Gary Knapp made the car buying experience the best ever. There was no pressure during any step...


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    Definitely would go back to buy another car here. Gary Knapp made the car buying experience the best ever. There was no pressure during any step of the process. The price was great too. A very friendly place to buy a car. This is what every car dealer should strive to be like. If you are interested in buying a car, then you better stop at Mercedes-Benz of Naperville. They assured me that everyone is like Gary, but all I can say is WOW! The best customer service I have ever received in buying anything.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awsome service!! Thanks to Moe Odeh

    Our sales associate Moe Odeh was Awsome!! In fact the entire dealership went above and beyond on my new 2017 GLE350.


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    Our sales associate Moe Odeh was Awsome!! In fact the entire dealership went above and beyond on my new 2017 GLE350.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Car Wash Service Is Awful

    Terrible service. Promise you free car washes then after you buy their rude servicemen do everything they can to discourage you from ever using ...

    Dealer Response

    Thank you for taking the time to leave us feedback. Please call our General Manager at (630) 537-0312 for ways we can work towards resolving these...


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    Terrible service. Promise you free car washes then after you buy their rude servicemen do everything they can to discourage you from ever using it. One hour to 1.5 hour wait for the equivalent of $3 wash. Lexus of Naperville has far superior service, clean inside and out as they hire enough to do it and prioritize customer vehicles whereas mercedes leaves you in line while they wash cars on lot.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave us feedback. Please call our General Manager at (630) 537-0312 for ways we can work towards resolving these issues. We look forward to hearing from you soon.


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Service & Repair

About Our Dealership

Dealer on Cars.com since November 2000

At Mercedes-Benz of Naperville, we provide a premium customer service. Shop online and reserve a new or pre-owned vehicle for up to 48 hours with convenient express checkout. Plus, our quality pre-owned vehicles are priced right. So, there is no haggling, no back and forth and no pressure. You can be certain that our no-haggle price is low because it's backed by a Money-Back Guarantee. If for some reason you're not happy with the price, or anything else for that matter, you have 5 days or 250 miles to bring it back for a full refund. No questions asked. Just another way we make car buying easy.