Definitely would go back to buy another car here. Gary Knapp made the car buying experience the best ever. There was no pressure during any step of ...the process. The price was great too. A very friendly place to buy a car. This is what every car dealer should strive to be like. If you are interested in buying a car, then you better stop at Mercedes-Benz of Naperville. They assured me that everyone is like Gary, but all I can say is WOW! The best customer service I have ever received in buying anything.
Elmis Figueroa was the absolute Greatest!!!! I left wit the car i wanted. Elmis took the time to help me walk out with what i wanted. He spent all day... with me testing and explaining every single thing in details. Elmis was very welcoming and friendly. Best experience i've ever had at any dealership. I love my car, Mercedes E350 CONVERTIBLE..... had it for almost 2 weeks and until this day Elmis keeps in touch to make sure im completely happy with my car. Thank you Elmis Figueroa
Thank you for a pleasant experience at your dealership.
Thank you for taking the time to share your feedback with us. Congratulations on your new vehicle, and please don't hesitate to call or stop by if the...re is ever anything that we can do for you!
They were ok. Still try to get you to get stuff you don’t need. I bought a Mercedes GLK. Great price. Called everyday until I came back in to purchase.... Realized it didnt have an owners manual once I purchased and I requested it. Supposedly it would be overnighted. Still waiting 2 weeks later. Now, no one responds when I just want them to send it to me.
Bought a car recently from Mercedes in Naperville and had a great experience. From making the appt to buying the car. i especially enjoyed dealing wi...th Mark the salesman. He was genuine and nice.
The advisor was very helpful. Great experience. Very professional
Janice at Mercedes Benz of Naperville made our auto purchasing experience seemless. None of the regular hassles. We GREATLY appreciate her professio...nalism, as well as that of the rest of the AutoNation team in Naperville.
The service department in Mercedes-Benz?s of Naperville is amazing.
They made purchasing a car, as a first time buyer, a good experience.
On time, comfortable waiting area. Professional and friendly staff. No surprises!