Skip to main content

Shaker's Chrysler Dodge Jeep Ram

(1,271 reviews)

Reviews

(1,271 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Kia Forte

Matt Gilbert was great! He never wavered and was always helpful, kind, and patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Wonderful Experience

Adam and Alex were very calm, no pressure sales. Very knowledgeable. No surprises

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

New Accord

I spent 2 days shopping the Watertown trip, but nobody wanted to work with my situation until I arrived at Shaker's. The salesman, Matt, listened to me and did the best he could with what I had to offer. I gave myself 24 hours to think about it and returned to Shaker's the next day to purchase my Accord. Matt was patient and respectful of my situation and won the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Shaker Kia Optima EX

Alex Graziano helped with the leasing process for the Kia Optima. He was knowledgeable, professional, courteous and customer focused. He is an asset to Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

KIA FORTE

My experience with Alex & Michelle @ Shaker Kia was very smooth and pleasant. They were accommodating & knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Another happy customer!!!

Rudy was great. Thanks for the great customer service. We are so happy with outr new car!!! Dawn and Glenn

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service

Alex was great. He was prompt, attentive and thorough. Within 24 hours all was done and we drove away in our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Love my Kia Optima Hybrid!!!!

I got exceptional treatment and Rudy gave personal attention to address all my questions and concerns. He was also very accomodating to my schedule for the pickup and delivery of my new Hybrid. Thank you Rudy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Wonderful Sales Experience

Michelle sold me on a wonderful 2015 Optima. I have it all, navigation, sunroof, leather. I went to three other kia stores, and none of them could get me to buy! I went with Shaker's because Michelle made it fun and easy. The Shaker Owner Loyalty program was also the best selling point.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Love my new Sportage

Matt has been so supportive through this whole process. He took an entire week to explain every detail and walk me through step by step. He helped me get a new insurance policy and was on call after hours for any questions! Matt is wonderful and I highly recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No