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Shaker's Chrysler Dodge Jeep Ram

(1,271 reviews)

Reviews

(1,271 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Adam Very helpful to my needs

Adam and staff worked with me to accomidate all my needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Just Looking

Adam is knowledgeable and professional. Answered my questions and very good at his job.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic Customer Service and Very Friendly

My wife and I had been looking for a new/used car for months. We had been to multiple dealers throughout Connecticut. Shakers was one of only three dealerships that made us feel comfortable in purchasing a car. We came in with a very low monthly payment expectation and Jaslene from Shaker's Kia started a search for us. She never said that she couldn't find us a car within our price range and would keep searching. She was in constant contact with my wife and had showed us multiple cars. She found the perfect car for us, a 2016 Kia Sorrento SX, and the sales transaction was painless. They were especially friendly and even brought out a coloring set for my daughter while we switched all of our stuff from our old car to our new car. This was one of the best experiences I have ever had at a dealership and highly recommend Shaker's Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Review of Michelle Croft

she is great....True to her word and loved working with her...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Adam was a pleasure to deal with !

Adam honored my wishes to allow me to take my time. He was a pleasure to deal with and I would recommend him and this Kia dealership to anyone who may be looking for a car. I'm also impressed with the service package that came with the car! Wonderful experience overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Came in for the sale, drove out in a Sorento

My family came to shakers for the sale and ended up taking home a kia sorento, its a great car and the buying part went smoothly, thanks Adam for all the help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

We went in to Shakers to see a 2016 Kia Sportage, we looked on the internet and set a time to be there.Man no waiting they had Alex ready to show us the car, test drive and talked about options.There was no pressure answered all our questions, Alex was very knowledgeable and easy to work with.Loved the experience and no pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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car buying experience

I worked with JoAnna Bertorelli on getting a new sorento. Joanna was very knowledgeable, and answered all my questions. it was a pleasure dealing with her. I would recommend her and her dealership when looking for a new kia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Dealership!!

In the past, I had always bought cheap cars with cash so when it came time to invest in something more reliable, I was beyond nervous. I had read so many positive reviews about Shaker's Kia and really wanted to stop by and check them out. I was in a rental car and being the procrastinator that I am, I waited a good 3 weeks before actually going to the dealership on 12/23/15. When I finally decided to go, I walked in and was greeted with a smiling face which instantly made me feel comfortable. I sat with Adam Amato and explained that this would be the 1st time purchase through a dealership and I expressed my concerns (bad credit=high interest rate). He was so great! He didn't make me feel bad about my past mistakes and explained that he would do his best to get me into a reliable car for a decent price and he did just that :). I bought a 2010 Nissan Altima, with a stellar service history and low miles for a great price and decent interest rate (based on my credit score). I want to say thank you to the whole Shaker's Kia Team!! I appreciate the help and guidance in getting me into a great car and most of all I appreciate the respect I received from the moment I walked in to well after I drove away in the car. My only regret is waiting so long to go there!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service Suprise

I worked with Joanna Bertorelli, had an excellent experience she gave me all the information I needed and didn't pressure me at all. I would recommend her to anybody looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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