Reviews
These people are liars and thieves.
These people are liars and thieves. You will regret going to this dealership for any services. They require non refundable deposits and once you put it down they use it to keep you in the purchase even if theyāre unwilling to negotiate. Youāve been warned.
These people are liars and thieves.
These people are liars and thieves. You will regret going to this dealership for any services. They require non refundable deposits and once you put it down they use it to keep you in the purchase even if theyāre unwilling to negotiate. Youāve been warned.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I haved been all over Central Florida looking for a new
I haved been all over Central Florida looking for a new car and I was nearly to the point of either buying online or have a friend buy a car for me due to situation with other dealerships. One dealer in Tampa nearly made me call the police because they would not return my drivers license after asking multiple times and would not let me leave. The dealership above also give me incorrect information on the car to the point I googled information to show that I was right and the sales person was wrong. He also told me you don't need to rotate AWD tires. Another dealership had a very good deal on the car I wanted and when I drove 50 miles and completed all the paper work I went to the lot only to find out someone had called and given a deposit to buy the car so they could not sell it to me even though we had checked 5 minutes prior. The car stayed on line for 9 days but they continued to say it was sold. Long story short I was very happy that AJ Lamb had called me about the car I purchased and just kept asking me to come over and test drive the car. This dealership is not high pressure and very professional in the way they conducted my sale and I am happy with my purchase. I will recommend to anyone it is worth driving from Orlando and even Tampa if you want to be treated well.
I haved been all over Central Florida looking for a new
I haved been all over Central Florida looking for a new car and I was nearly to the point of either buying online or have a friend buy a car for me due to situation with other dealerships. One dealer in Tampa nearly made me call the police because they would not return my drivers license after asking multiple times and would not let me leave. The dealership above also give me incorrect information on the car to the point I googled information to show that I was right and the sales person was wrong. He also told me you don't need to rotate AWD tires. Another dealership had a very good deal on the car I wanted and when I drove 50 miles and completed all the paper work I went to the lot only to find out someone had called and given a deposit to buy the car so they could not sell it to me even though we had checked 5 minutes prior. The car stayed on line for 9 days but they continued to say it was sold. Long story short I was very happy that AJ Lamb had called me about the car I purchased and just kept asking me to come over and test drive the car. This dealership is not high pressure and very professional in the way they conducted my sale and I am happy with my purchase. I will recommend to anyone it is worth driving from Orlando and even Tampa if you want to be treated well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We were not given an option to synthetic oil.
We were not given an option to synthetic oil. No a happy camper in Florida
We were not given an option to synthetic oil.
We were not given an option to synthetic oil. No a happy camper in Florida
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
This was the second vehicle I purchased from this
This was the second vehicle I purchased from this dealership. It was a very good experience from the time I contacted Dennon until the final stages of signing the documents. I plan to go back in 3 years.
This was the second vehicle I purchased from this
This was the second vehicle I purchased from this dealership. It was a very good experience from the time I contacted Dennon until the final stages of signing the documents. I plan to go back in 3 years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in us! We're so glad to hear you had another great experience working with the Sales Team. We truly appreciate your loyalty and look forward to helping you again here at New Smyrna Chrysler Jeep Dodge Ram. Enjoy your new vehicle!
I would highly recommend working with AJ, Andrew Lamb.
I would highly recommend working with AJ, Andrew Lamb. Andrew is low pressure, honest and strives to meet your needs. My overall experience with the dealership including the finance manager was very good.
I would highly recommend working with AJ, Andrew Lamb.
I would highly recommend working with AJ, Andrew Lamb. Andrew is low pressure, honest and strives to meet your needs. My overall experience with the dealership including the finance manager was very good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great feedback, Dale! Honesty, integrity and customer service are our top priorities. We're so glad to learn you had a great experience here at New Smyrna Chrysler Jeep Dodge Ram and we know the future will yield equally great results.
I just purchased my 5th Ram truck from Tom Nicholson.
I just purchased my 5th Ram truck from Tom Nicholson. I purchased a 2025 Warlock from Tom. Once again it was wonderful experience, thear was no pressure from Tom and never has been. It is always a pleasure to work with Tom, that's why I keep going back to him.
I just purchased my 5th Ram truck from Tom Nicholson.
I just purchased my 5th Ram truck from Tom Nicholson. I purchased a 2025 Warlock from Tom. Once again it was wonderful experience, thear was no pressure from Tom and never has been. It is always a pleasure to work with Tom, that's why I keep going back to him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, John! We're happy we could help find you an amazing Ram 1500 Warlock. We hope you continue to choose New Smyrna Chrysler Jeep Dodge Ram for all your automotive needs. Take care!
You are welcome š.
I have never had a problem before, but now donāt bother
I have never had a problem before, but now donāt bother making an appointment for service, or expecting fast service, and when you explain any displeasure to the service manager expect excuses. Will be finding a new place to get service going forward.
I have never had a problem before, but now donāt bother
I have never had a problem before, but now donāt bother making an appointment for service, or expecting fast service, and when you explain any displeasure to the service manager expect excuses. Will be finding a new place to get service going forward.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
They made me change a review to work on my truck.
They made me change a review to work on my truck. My truck had problems for over a year but they said it was out of warranty.
They made me change a review to work on my truck.
They made me change a review to work on my truck. My truck had problems for over a year but they said it was out of warranty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Bought a new 2025 Ram 1500 and wanted to add a spray in
Bought a new 2025 Ram 1500 and wanted to add a spray in bed liner. I asked for a loaner vehicle for when the bed liner would be installed so that I would not have to take off from work. Sales person said they don't do loaner vehicles. But, I could rent one for $35 a day. This is ridiculous. Even Hyundai and Kia offer loaner vehicles. I do not recommend this dealership. Though the finance guy is very nice.
Bought a new 2025 Ram 1500 and wanted to add a spray in
Bought a new 2025 Ram 1500 and wanted to add a spray in bed liner. I asked for a loaner vehicle for when the bed liner would be installed so that I would not have to take off from work. Sales person said they don't do loaner vehicles. But, I could rent one for $35 a day. This is ridiculous. Even Hyundai and Kia offer loaner vehicles. I do not recommend this dealership. Though the finance guy is very nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Brought my 2023 Dodge Ram 1500 truck (that I bought at
Brought my 2023 Dodge Ram 1500 truck (that I bought at this dealership) in for two recall items and the 7500 mile check. Which included tire rotation and balance. I specifically told them that I wanted a āRoadforce Balanceā which is completely different than the traditional tire balance ā¦. They quoted me a price of $191.00 for everything (except recall items ⦠thatās no charge). I waited two days for them to call me to tell me my truck was ready and to come pick it up. They never called me, so I finally called them and they saidā¦. āOh, Yeah, Your Truck is Readyā nice of them to call me to let me know. I go I. To pick up my truck and the price is now $200 and they didnāt do the roadforce balance. This dealership is the worst for maintenance - Do NOT bring your vehicle there. They will rip you off and do the old āBait -n-Switch on you.
Brought my 2023 Dodge Ram 1500 truck (that I bought at
Brought my 2023 Dodge Ram 1500 truck (that I bought at this dealership) in for two recall items and the 7500 mile check. Which included tire rotation and balance. I specifically told them that I wanted a āRoadforce Balanceā which is completely different than the traditional tire balance ā¦. They quoted me a price of $191.00 for everything (except recall items ⦠thatās no charge). I waited two days for them to call me to tell me my truck was ready and to come pick it up. They never called me, so I finally called them and they saidā¦. āOh, Yeah, Your Truck is Readyā nice of them to call me to let me know. I go I. To pick up my truck and the price is now $200 and they didnāt do the roadforce balance. This dealership is the worst for maintenance - Do NOT bring your vehicle there. They will rip you off and do the old āBait -n-Switch on you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
