New Smyrna Chrysler Jeep Dodge RAM

This was the second vehicle I purchased from this dealership. It was a very good experience from the time I contacted Dennon until the final stages of signing the documents. I plan to go back in 3 years.

I would highly recommend working with AJ, Andrew Lamb. Andrew is low pressure, honest and strives to meet your needs. My overall experience with the dealership including the finance manager was very good.

I just purchased my 5th Ram truck from Tom Nicholson. I purchased a 2025 Warlock from Tom. Once again it was wonderful experience, thear was no pressure from Tom and never has been. It is always a pleasure to work with Tom, that's why I keep going back to him.

I have never had a problem before, but now don’t bother making an appointment for service, or expecting fast service, and when you explain any displeasure to the service manager expect excuses. Will be finding a new place to get service going forward.

They made me change a review to work on my truck. My truck had problems for over a year but they said it was out of warranty.

Bought a new 2025 Ram 1500 and wanted to add a spray in bed liner. I asked for a loaner vehicle for when the bed liner would be installed so that I would not have to take off from work. Sales person said they don't do loaner vehicles. But, I could rent one for $35 a day. This is ridiculous. Even Hyundai and Kia offer loaner vehicles. I do not recommend this dealership. Though the finance guy is very nice.

Brought my 2023 Dodge Ram 1500 truck (that I bought at this dealership) in for two recall items and the 7500 mile check. Which included tire rotation and balance. I specifically told them that I wanted a “Roadforce Balance” which is completely different than the traditional tire balance …. They quoted me a price of $191.00 for everything (except recall items … that’s no charge). I waited two days for them to call me to tell me my truck was ready and to come pick it up. They never called me, so I finally called them and they said…. “Oh, Yeah, Your Truck is Ready” nice of them to call me to let me know. I go I. To pick up my truck and the price is now $200 and they didn’t do the roadforce balance. This dealership is the worst for maintenance - Do NOT bring your vehicle there. They will rip you off and do the old “Bait -n-Switch on you.

Simo was great to work with on purchasing my new Jeep Wrangler. He answered all of our questions and made the whole experience very enjoyable.

Excellent experience with Chase and David! My wife and I have been looking at purchasing a new SUV with three rows for our travel and when our grandchildren are visiting. We looked at 4 other brands and test drove just a few of them. Our friends have a two row Grand Cherokee and another a Grand Wagoneer and they spoke very highly of them. As a result we started our search into the Jeep and was pleasantly surprised that the Grand Cherokee had a limited edition with 3 rows. We connected with Chase Firestone a Manager at New Smyrna Chrysler Jeep Dodge Ram and that started the best experience we've had in purchasing a vehicle. Chase along with David Meeks a sales associate provided us with a test drive on our first visit. First we drove the Limited and then the Overland and David came along with us and did a great job in communicating the features along with how Jeep up their game with the three rows and trims. We never felt pressured by Chase or David, in fact the opposite as it was a relaxing environment and communication. We were both pleasantly surprised by how much we liked them and were leaning towards the GC Limited. With that, we wanted more time to test drive and inspect it more thoroughly. Next day they set us up with a plate and ability to test drive by ourselves and we made our decision to go with the GC Limited. The next step in working on price etc. was as my wife said, "one of the most relaxed and pleasant experience we've had in buying a car". Both Chase and David were professional, personable and so easy going to work with and New Smyrna Chrysler Jeep Dodge Ram are fortunate to have both on their team. We will highly recommend New Smyrna Chrysler Jeep Ram to friends and especially that the request Chase and/or David to work with. Dan & Karen Purchased on 9/19/24

Excellent Experience with Chase and David ! My wife and I have been looking at purchasing a new SUV with three rows for our travel and when our grandchildren are visiting. We looked at 4 other brands and test drove just a few of them. Our friends have a two row Grand Cherokee and another a Grand Wagoneer and they spoke very highly of them. As a result we started our search into the Jeep and was pleasantly surprised that the Grand Cherokee had a limited edition with 3 rows. We connected with Chase Firestone a Manager at New Smyrna Chrysler Jeep Dodge Ram and that started the best experience we've had in purchasing a vehicle. Chase along with David Meeks a sales associate provided us with a test drive on our first visit. First we drove the Limited and then the Overland and David came along with us and did a great job in communicating the features along with how Jeep up their game with the three rows and trims. We never felt pressured by Chase or David, in fact the opposite as it was a relaxing environment and communication. We were both pleasantly surprised by how much we liked them and were leaning towards the GC Limited. With that, we wanted more time to test drive and inspect it more thoroughly. Next day they set us up with a plate and ability to test drive by ourselves and we made our decision to go with the GC Limited. The next step in working on price etc. was as my wife said, "one of the most relaxed and pleasant experience we've had in buying a car". Both Chase and David were professional, personable and so easy going to work with and New Smyrna Chrysler Jeep Dodge Ram are fortunate to have both on their team. We will highly recommend New Smyrna Chrysler Jeep Ram to friends and especially that the request Chase and/or David to work with. Dan & Karen Purchased on 9/19/24