Plaza BMW

Sold my vehicle to Plaza 8-11-21 Money that is owed to me after payoff has not been recieved. Called and left vm to Sales Manager 8-19, no response. Called Sale Mgr 8-23, he said would check into it. 8-24 Sales Mgr left me vm say accounting had check but forgot to send out, overnighting that morning. 8-26 still no check called Sales Mgr left vm. Called again found out Sales Mgr out requested to speak to GM, not available left vm for GM or someone to call back. No Response. NO CHECK

I came here in June 2020 to service my BMW I purchased in 2018 because I had ONE flat tire. They convinced me during this visit that all my tires looked bad and I should replace all 4 of them. I know nothing about cars and I drive a lot in the city, plus the guy that sat me down seemed concerned that it was in the best interest of my safety to have them replaced so I agreed. Well, I just learned how to read the DOT manufacture date on tires and realized that the front 2 tires were made in 2020, and the back 2 tires are the ORIGINAL ones I had from 2018. I am incredibly disappointed with the dishonesty of this dealership. I live 5 minutes from here but never again will they get my business and I will be placing a complaint with the BBB. Shame on me for not being a more informed consumer, but shame on them for for robbing people. You are the reason women hate getting their cars worked on.

Had a great experience in buying a new X5 from Plaza. Brittany Clayton was a pleasure to deal with, as were their sales managers. After spending several days (and 3 trips to the lot) trying to work a deal with West County BMW, a quick phone call to Plaza secured the deal we were looking for and the transaction was completed very easily and quickly. Would highly recommend the dealership and Brittany.

Eric was AWESOME to work with!!! None better!! I've never EVER had a better BMW acquisition experience, period!! Have had Sieben BMWs, so I should know! Hopefully Plaza BMW realizes what an asset they have in Eric. He is definitely management material. Should be the dealership GM in short order, for sure. M. Carter

Hands down the best experience I have ever had with a dealer and to solidify that, I did another car with Eric as well. Listened and the executed what I wanted. Appreciate everything

Purchased 2 BMWs on one occasion from Eric Fulton. His knowledge and willingness to answer questions and solve issues gave us confidence to make this double purchase. We highly recommend Eric and will return to him, exclusively for our next purchase (s).

Eric Fultz has helped me buy multiple vehicles over the years. He has always been very helpful and awesome to work with. It’s what keeps me coming back.

If you want to buy a new BMW, shop at Plaza. Very knowledgeable staff: highly recommend Brittany Clayton, Brandon Pittman, Andrew LeBlanc, Ryan Westholt. For Service, see Morgan Shoemaker and Stephanie Gessner.

Great dealership. Great staff. Very knowledgeable staff. Service department is exceptional. Genius Andrew LeBlanc is top notch. There isn't anything he doesn't know and is super helpful.

Overall, Plaza BMW provides a great buying experience. They have a great staff, very knowledgeable, and a great service department. We'd definitely recommend going here.