[{"id":282431,"firstName":"Michael","lastName":"Tesh","titleText":"Fleet Manager","emailTxt":"Mtesh@audibeverlyhills.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/aefdbf0aec16.jpg","drDealerId":42114,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":215600,"firstName":"Farnaz (Faye)","lastName":"Salek","titleText":"Finance Manager","emailTxt":"FSalek@audibeverlyhills.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":42114,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":200704,"firstName":"Ken","lastName":"Kritzer","titleText":"Service 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His experience, charm, and customer focus have made him a \"must have\" for his many clients and referral customers from all around the Southland. Come see why, and experience the Fletcher Jones difference.","emailTxt":"syadegari@audibeverlyhills.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":62,"imageUrl":"https://cdn-user.dealerrater.com/images/0f71b192aa95.jpg","drDealerId":42114,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":262940,"firstName":"Amanda","lastName":"Hart","titleText":"Audi Brand Specialist","shortBioText":"This ballerina who loves fast cars has spent her entire life obsessed with anything on wheels and truly enjoys making her customers happy with these gorgeous cars. 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Audi Beverly Hills

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Audi Beverly Hills Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2012

Audi Beverly Hills, a Fletcher Jones Company in Beverly Hills, CA is Driven to Deliver a World Class Guest Experience th

...

rough the pursuit of Excellence and is the Nation's #1 Audi Center for the 2nd Consecutive Year!* Audi Beverly Hills will be your Southern California destination for all your automotive needs. As a Fletcher Jones Company, the associates at Audi Beverly Hills will be highly trained to align with our guest to identify needs and graciously provide a solution that exceeds their expectations. *Number One Claim based on Audi USA New Sales Results 12/31/17.

"The Nation's #1 Audi Center for the 2nd Consecutive Year!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1455 lifetime reviews. Includes reviews of Audi Beverly Hills from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 14, 2018

    Carlos is always there to help me. Always available and even when mechanics are giving me hard time, he help figuring it out eventually with the best attitude

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Audi Beverly Hills - A Fletcher Jones Company

    Hello, Thank you for your loyalty toward Audi Beverly Hills and for taking the time to share your valuable feedback. It is great to hear that Carlos ...continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Heather Lewis Client Care Manager


    Worked with:
    Carlos Lazo

    Service Advisor

    (4.9) 77 reviews

  • 5.0 out of 5
    November 9, 2018

    Truly great service since the call I made to set up service, till Reza took care of my car. Same day accommodation. Really nice facility. Professional... environment and friendly at the same time. My car was ready really fast. Thanks.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for your choosing Audi Beverly Hills and for taking the time to share your valuable feedback. It is great to hear that Reza continue...s to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Heather Lewis Client Care Manager


    Worked with:
    Reza Saboor

    Service Advisor

    (4.9) 58 reviews

  • July 11, 2018

    I went into Fletcher Jones simply to check out a car. I had not expected to come out with keys practically in hand. Hunter Wilson was amazing. His knowledge... of the car was impressive. He was able to answer all of my questions and explained all of the features car to me. We sat in different cars so he could show me all of the features I was interested in. I never felt like he was trying to sell me a car but felt like he was a friend checking out the car with me. It was nice and easy. The dealership didn't have the exact car, with all of the features that I wanted but Hunter worked to find a car for me and he did. We worked through the numbers together but since I had not gone in to buy a car, I could not buy without showing my spouse first. Hunter was off the next day but encouraged us to come in and work with another on the team. Michelle Racine took over and was also impressive in her knowledge of the car. Clearly, the dealership trains their people well. Michelle showed my wife the car and helped us finalize the deal. She was great to work with as well. I went to see many different cars at a lot of different dealerships and my treatment at every single one of them was sub-par to Fletcher Jones. At Fletcher Jones, I really felt taken care of and a part of a family. Totally not what I had expected but I am so happy to have found.

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you so much for taking the time to tell us about your recent visit with us. At Audi Beverly Hills it is our goal to provide all guests w...ith a world class experience, so it is a pleasure to hear Hunter and Michelle went above and beyond for you. Congratulations on the purchase! Best, Heather Lewis Client Care Manager


    Worked with:
    Michelle Racine

    Audi Brand Specialist

    (5.0) 14 reviews

  • 5.0 out of 5
    November 9, 2018

    Had a good experience with this service department. Had problems with their old service department took a chance coming back here. The new renovations... and service department are amazing!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Audi Beverly Hills - A Fletcher Jones Company

    Hello, Thank you for your loyalty towards Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that y...ou were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager


    Worked with:
    Reza Saboor

    Service Advisor

    (4.9) 58 reviews

  • 5.0 out of 5
    November 5, 2018

    .Outstanding sales experience dealing with Michael Tesh. . The dealership is outstanding to . Made my deal on the phone really easy . Traveled from Palm... Desert to Beverly Hills . When I arrived the car was ready . I was in and out in 1 hour . No back-and-forth BS . Great pricing whether it's a lease or purchase . I recommend this dealership and Michael Tesh for the outstanding sales experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Audi Beverly Hills - A Fletcher Jones Company

    Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being... said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Michael. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager


    Worked with:
    Michael Tesh

    Fleet Manager

    (5.0) 25 reviews

    Farnaz (Faye) Salek

    Finance Manager

    (5.0) 20 reviews

  • 5.0 out of 5
    October 27, 2018

    Prompt and professional service with a smile. The service department has moved to a new location - a bit of a challenge however the center is very comfortable... with lots of amenities to make the wait ( if you chose to ) very pleasant.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Audi Beverly Hills - A Fletcher Jones Company

    Hi, thank you for taking the time to share your valuable review with us! Our team of associates are excited to hear that you were assisted promptly an...d provided with outstanding service throughout your visit with us. As always, please let us know if we can assist you further! Best, Heather Lewis Client Care Manager

  • 1.0 out of 5
    October 26, 2018

    Do not go here! Had the worst experience. Such bad customer service. Their sales manager Sam Yadegar was disrespectful and rude. He has no respect to customers... and talks down to people. The entire time he made me and my wife uncomfortable by trying to pressure us. I do not recommend anyone do business with such a person.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Audi Beverly Hills - A Fletcher Jones Company

    Hello MS, We are a business built on ethics and value our relationships with our guests. The longevity of these relations comes with respect, confiden...ce and authenticity. We truly strive to provide our guests with top notch service and conduct business in a professional manner and in return expect the same from our guests. We will always entertain any reasonable offer and disappointed to hear we were unable to fit your needs. Sincerely, Kimberlee Camargo Fletcher Jones Management West


    Worked with:
    Sam Yadegari

    General Sales Manager

    (4.7) 62 reviews

  • 1.0 out of 5
    October 25, 2018

    Do not go here! Had the worst experience. Such bad customer service. Their sales manager Sam Yadegar was disrespectful and rude. He has no respect to customers... and talks down to people. The entire time he made me and my wife uncomfortable by trying to pressure us. I do not recommend anyone do business with such a person.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, With out your full name I am unable to locate you in our records. Your Name is Sam Yadgar and your reviewing Sam Yadegar? I am confused? Guest... feedback in valuable to me and hope if time permits you would reach out to me. My direct line is 949-718-6532. Kind regards, Kimberlee Camargo Fletcher Jones Management West

  • 5.0 out of 5
    October 18, 2018

    It was efficient, done on time as promised, and all issue dealt with! James kept me informed throughout the process. I will request James for my next visit

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Audi Beverly Hills - A Fletcher Jones Company

    Hi, thank you for taking the time to share your valuable review with us! Best, Heather Lewis Client Care Manager

  • 5.0 out of 5
    October 12, 2018

    My first time at Audi Beverly Hills/Fairfax service location. Loved all of the experience! Easy access. Great communication. Customer focused and friendly... team! As long as a I have my Audi, they???re my go to location!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
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    Audi Beverly Hills - A Fletcher Jones Company

    Hi Jackson, thank you for choosing Audi Beverly Hills! Our team of associates are excited to hear that you were assisted promptly and provided with ou...tstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future! Best, Heather Lewis Client Care Manager


    Worked with:
    Carlos Lazo

    Service Advisor

    (4.9) 77 reviews

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