[{"id":343391,"firstName":"Carlos","lastName":"Lazo","titleText":"Service Advisor","shortBioText":"Originally from El Salvador, I have 20 years in the industry and enjoy making our guests happy and satisfied with their completed service.","emailTxt":"clazo@audibh.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":130,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42114/employees/129be068625f.jpg","drDealerId":42114,"industryStartDtUtc":"915148800","certifiedEmployee":true,"deptDscrp":"Service"},{"id":262955,"firstName":"Yuliya","lastName":"Sokolova","titleText":"Audi Brand Specialist","emailTxt":"ysokolova@audibeverlyhills.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42114/employees/6e3f0a9721d5.jpg","drDealerId":42114,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":200704,"firstName":"Ken","lastName":"Kritzer","titleText":"Service Advisor","shortBioText":"I have 28 years in the automotive industry and enjoy helping out my guests and finding a resolution to their problems.","emailTxt":"kkritzer@audibeverlyhills.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":169,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42114/employees/719891548746.jpg","drDealerId":42114,"industryStartDtUtc":"662688000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":277092,"firstName":"Juan","lastName":"Maldonado","titleText":"Sales Manager","emailTxt":"JMaldonado@audibeverlyhills.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":43,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42114/employees/f8ee99a51905.jpg","drDealerId":42114,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":282431,"firstName":"Michael","lastName":"Tesh","titleText":"Fleet Manager","emailTxt":"Mtesh@audibeverlyhills.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42114/employees/aefdbf0aec16.jpg","drDealerId":42114,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":97093,"firstName":"Sam","lastName":"Yadegari","titleText":"General Manager","shortBioText":"Sam's Audi sales teams have been selling more Audi's than anyone in the country over the past few years, and now he has come home to Beverly Hills. His experience, charm, and customer focus have made him a \"must have\" for his many clients and referral customers from all around the Southland. 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Combining her dance experience with her track obsession, Amanda delights in assisting families find their next family car just as much as helping the well-respected Audi enthusiast find their next daily racer.","emailTxt":"ahart@audibeverlyhills.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42114/employees/72eda0710807.jpg","drDealerId":42114,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":277081,"firstName":"Nympha","lastName":"Marcos","titleText":"Finance Manager","emailTxt":"NMarcos@audibeverlyhills.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":42114,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":262967,"firstName":"Andrew","lastName":"Neal","titleText":"Service Manager","shortBioText":"I've been in the automotive industry for 17 years. 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Audi Beverly Hills

4.9 out of 5 4.9
Rectangle 48
Sales 10:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

Audi Beverly Hills Hours

Sales

Monday

10:00 AM - 7:00 PM

Tuesday

10:00 AM - 7:00 PM

Wednesday

10:00 AM - 7:00 PM

Thursday

10:00 AM - 7:00 PM

Friday

10:00 AM - 7:00 PM

Saturday

10:00 AM - 7:00 PM

Sunday

11:00 AM - 6:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2012

Audi Beverly Hills, a Fletcher Jones Company in Beverly Hills, CA is Driven to Deliver a World Class Guest Experience th

...

rough the pursuit of Excellence and is the Nation's #1 Audi Center for the 2nd Consecutive Year!* Audi Beverly Hills will be your Southern California destination for all your automotive needs. As a Fletcher Jones Company, the associates at Audi Beverly Hills will be highly trained to align with our guest to identify needs and graciously provide a solution that exceeds their expectations. *Number One Claim based on Audi USA New Sales Results 12/31/18.

"The Nation's #1 Audi Center for the 2nd Consecutive Year!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1777 lifetime reviews. Includes reviews of Audi Beverly Hills from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 2, 2020

    I went in to have my car serviced and they uncovered a significant problem. the team were incredible and George was transparent and helpful throughout... the entire process. He was also very kind in helping me through an insurance claim process as it was my first ever - definitely went above and beyond. I always feel in great hands with the team there but would say George is exceptional.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Audi Beverly Hills - A Fletcher Jones Company

    Hello, We greatly appreciate you taking the time to post your 5-stars review regarding your recent experience with George Chala in our service depart...ment! Our team of experts are glad to have been able to assist with your very first insurance claim and helping you get settled. We are truly flattered to have your thoughtful compliments and recommendations. We'll be sure to relay your kind words over to George. Please feel free to reach out to us if there's anything else we could be of further assistance with now or in the future. All the Best, Your Friends and Family at Audi Beverly Hills

  • 5.0 out of 5
    August 15, 2020

    Great service. Daryl was very friendly and for back to me via text about what was wrong with my car. Fixed the problem quick. I got a loaner car while... car was being fixed. Everyone super polite and friendly at dealer.

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    Audi Beverly Hills - A Fletcher Jones Company

    Hello,Thank you for the 5 star rating and kind review regarding your experience with Daryl! We are happy to read that having a loaner to to utilize du...ring your service was a great compliment to your visit. The team at Audi Beverly Hills is grateful to have earned your business and thrilled to know our entire staff treated you very well! We are looking forward to serving you again!All the Best,Your Friends and Family at Audi Beverly Hills


    Worked with:
    Darryl Thomas

    Service Advisor

    NOT RATED

  • July 31, 2020

    Smooth as silk- in and out with a loaner in 10 minutes- Pick up just as fast. Text and email updates timely and on point.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thanks for leaving us such a wonderful 5-stars review regarding your recent service experience with us! Providing a loaner vehicle is just one... of the many perks we offer to our guests. Our team of experts are grateful for your business and look forward to serving you for many years to come! Take Care, Your Friends and Family at Audi Beverly

  • 5.0 out of 5
    August 14, 2020

    The service was outstanding. My service rep (Ken) was super helpful, personable and clear in his communication. Because they were out of loaner cars,... I was given a rental, and that experience was quick and painless. The diagnosis came in within a few hours, and when it appeared that the parts would take a few days, I was upgraded to a great loaner Audi. The next day, my car was ready - the parts came in early and Ken was able to get extra hands on the job. Overall, the best dealer experience Ive ever had.

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    Does recommend this dealer
    Came in for service or repair
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Richard, This review made our day! Our number one goal is to provide outstanding experiences for all of our guests and so thrilled to know about yo...urs! We are grateful for the opportunity to earn your business , and pleased to hear of the great efforts Ken put forth ensuring you had the necessary transportation available to assist you during your service. Our team at Audi Beverly Hills appreciates you sharing your wonderful feedback and recommendations. All the Best, Your Friends and Family at Audi Beverly Hills

  • 5.0 out of 5
    August 6, 2020

    The process of dropping off my car and picking it up was so pleasant! Special thank you to Darryl :)

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Vivian, We are honored to receive your 5 star rating and review! The team at Audi Beverly Hills appreciates you complementing Darryl and our teams... level of service! We are grateful to have earned your business and look forward to seeing you at your next scheduled interval! Best, Your Friends and Family at Audi Beverly Hills

  • 5.0 out of 5
    August 2, 2020

    George was a great help to me at this service visit. He took the time to explain all the items. He was great I liked his service

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    0 people out of 0 found this review helpful. Did you?
    Audi Beverly Hills - A Fletcher Jones Company

    Hi Joyce, We are honored to receive your raving review and appreciate you complementing George and our level of service. We look forward to welcoming... you back in the near future! All the Best,Your Friends and Family at Audi Beverly Hills

  • 5.0 out of 5
    August 1, 2020

    I took my 2019 Q7 into the service centre after noticing a small leak coming from my rear windshield. After a car wash, water was dripping on the inside... of the window. When I arrived and told my service provider about the issue, he immediately told me they would do everything they could to replicate the issue, pinpoint the cause, and fix it as soon as possible. He let me know up front they would need the car, at minimum, over night. I was provided with a loaner vehicle. While my car was being worked on, they sent me updates and asked if it was okay if they kept my car for one more day while they waited for the parts to arrive; which was not a problem! Once my car was ready, they informed me everything was fixed, explained to me exactly what was done, and gave me a printed copy for my reference. The entire process was smooth, and rather quick. I am very pleased with the attentiveness to detail and the overall service!

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    Came in for service or repair
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Ellie, The team at Audi Beverly Hills strives to provide all of our guests with a seamless service experience. We greatly appreciate your 5 star... review and flattered to have such genuine complements and recommendations! Our service team looks forward to assisting you with all of your Audi needs! Best Wishes, Your Friends and Family at Audi Beverly Hills

  • 5.0 out of 5
    July 26, 2020

    1st class service from A to Z! George communicates clearly and takes great care of you and your car. TRULY Impressive level of service... not to mention... this is the largest stand alone Audi service center in the USA!! :) Thanks George for an AMAZING job.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Kevin, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with George. We look forward to s...eeing you at your next scheduled visit. Kind Regards, Your Friends and Family at Audi Beverly Hills

  • 5.0 out of 5
    July 26, 2020

    I had one unicorn eTron lease signed last week at an Audi dealership on the west side of LA that I've done previous deals with. That was actually done... on behalf of my brother who lives in SF. (No way that the guys up north would touch that). This past week I was so enamored by everyone scoring one of these great deals that I started to do more research to see if there was a way I could end my 2018 Q5 lease with 14 payments left and be even and be able get one of the eTron deals myself. I spoke to my previous eTron dealership, whom I've done 2 other deals with in the past, and we're trying to see if we could get it to work. Enter, our resident Audi GM Sam. I sent him a message on whether it might be feasible and yesterday morning, we spoke on the phone. Let me say- that Sam was so very easy and straight forward to deal with. It took a little longer for me to get down to Audi BH ~ 615p and they close at 7p. Sam had just left and their sales manager Juan called him and we got everything squared away. Everything he said was exactly as we had discussed. Hunter Wilson took the reigns and it was very smooth sailing. Even Fred in Finance was very easy to deal with. Very impressed- I had an issue at the last transaction with Audi BH, but Sam and the entire team made things right again.

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    0 people out of 0 found this review helpful. Did you?
    Audi Beverly Hills - A Fletcher Jones Company

    Hello, It's really rewarding hearing that Sam, Juan, Hunter, and Fred were able to assist in providing you with an outstanding sales experience! Wit...h all of the automotive competition out there, it's wonderful to hear that we were able to get the best pricing to care for your new vehicle. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Thank you for allowing us the opportunity to earn your business and congratulations on your new E-tron! Please feel free to reach out to us if there's anything else we could be of assistance with. All the Best, Your Friends and Family at Audi Beverly Hills


    Worked with:
    Sam Yadegari

    General Manager

    (4.4) 80 reviews

    Hunter Wilson

    Internet Sales Manager

    NOT RATED

  • 5.0 out of 5
    July 25, 2020

    Service appointment, getting loaner, car wash all very good

    5.0 out of 5
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    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Roger, Thank you for taking the time to share your 5-stars review regarding your recent service visit with us! Providing a loaner vehicle and a c...ar wash are just some of the many perks we offer to our guests. Please allow our team of experts to continue providing you with nothing short of an amazing experience for your upcoming needs. Take Care, Your Friends and Family at Audi Beverly Hills

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