Audi Beverly Hills

George Challa took great care of me and my car. He went above and beyond to make sure my car was perfect. He performed a service, a recall, fixed my squeaky... brakes and didn't charge me a penny. Car is driving great.

I have to say, I was dreading a new service center because I liked the old one. But this was super cool, clean and efficient. The staff is great, process... was easy, and a full service coffee bar!!! Awesome!

I went into Fletcher Jones simply to check out a car. I had not expected to come out with keys practically in hand. Hunter Wilson was amazing. His knowledge... of the car was impressive. He was able to answer all of my questions and explained all of the features car to me. We sat in different cars so he could show me all of the features I was interested in. I never felt like he was trying to sell me a car but felt like he was a friend checking out the car with me. It was nice and easy. The dealership didn't have the exact car, with all of the features that I wanted but Hunter worked to find a car for me and he did. We worked through the numbers together but since I had not gone in to buy a car, I could not buy without showing my spouse first. Hunter was off the next day but encouraged us to come in and work with another on the team. Michelle Racine took over and was also impressive in her knowledge of the car. Clearly, the dealership trains their people well. Michelle showed my wife the car and helped us finalize the deal. She was great to work with as well. I went to see many different cars at a lot of different dealerships and my treatment at every single one of them was sub-par to Fletcher Jones. At Fletcher Jones, I really felt taken care of and a part of a family. Totally not what I had expected but I am so happy to have found.

Audi Beverly Hills always has me covered - the staff is so accommodating every time I come in for service. I'm always carrying too much/leaving things... in the car/forgetting why I'm there, and the team is ready to help. Only complaint is that I fell in love with my loaner S4 and had to give it back!

on 1/15/2019, I got ready for work and was looking forward to driving to work. However, when I got in my car and attempted to start it up, my car did not... start. All of my light came on and started flickering. I called Audi of Beverly Hills. Immediately, I was hooked up with Audi Assist. A tow truck came and started my car up. I drove my car to the Audi service. Within 15 minutes, I was in a loaner car in on my way to work. The coordinator named Ken was very helpful throughout this process and kept me abreast upon what was wrong with my car. Turns out, my battery was dead. When I got car back, it was sooooo clean, inside in out. They really did a good job cleaning my car.

Love dealing with Ryan Bradley and his team. What an amazing experience. Top notch service!! I will Be buying all of my cars from him for the rest of my... life!!

I appreciated how Carlos, my service consultant, presented me with all available options for service after a diagnostic was done. He kept me updated throughout... the day on what was being done and when I could expect my vehicle to be ready without being pushy. I feel comfortable leaving my car for service at Audi Beverly Hills because they really do go through every detail of services needed immediately and what may be needed further down the line.

It was an excellent experience to buy the Audi Vehicle. The dealer's service was very good. We make the contact thing very smooth. Recommend the aud Beverly... Hills for buying a new car!

Went in to the new dealership at 2340 South Farifax avenue to get my Coolant Pump replaced due to a recall. The work takes actually an hour but being that... they have other cars that they have to care of before mine it actually took about 4 hours. I wasn't expecting to have back the same day but I did. I took it in around 10:30am and it was ready by 2:00pm. Very happy about that. Staff is friendly. The new dealership is nice they even have a Barista in case you want a latte. And a small lounge you can sit at. Definitely recommend.

Perfect service experience. Reza was an absolute pleasure to deal with and the service was done in one day. After the completion of the service, it was... as if I had a new car.