Audi Beverly Hills

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4.7
(2,090 reviews)
Visit Audi Beverly Hills
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–8:00pm
Tuesday 7:00am–6:00pm 9:00am–8:00pm
Wednesday 7:00am–6:00pm 9:00am–8:00pm
Thursday 7:00am–6:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–8:00pm
Saturday 7:00am–5:00pm 9:00am–8:00pm
Sunday Closed 10:00am–6:00pm
New (424) 363-1550 (424) 363-1550
Used (424) 666-2136 (424) 666-2136
Service (424) 666-3748 (424) 666-3748

Inventory

See all 601 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2012.
Audi Beverly Hills a Fletcher Jones Company in Beverly Hills CA is Driven to Deliver a World Class Guest Experience through the pursuit of Excellence and is the Nation's #1 Audi Center for the 7th Consecutive Year! Audi Beverly Hills will be your Southern California destination for all your automotive needs. As a Fletcher Jones Company the associates at Audi Beverly Hills will be highly trained to align with our guest to identify needs and graciously provide a solution that exceeds their expectations. Number One Claim based on Audi USA New Sales Results 12/31/21.
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Service center

Phone number (424) 666-3748

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

View all 31 employees View less employees

Reviews

4.7
(2,090 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Beverly Hills from DealerRater.

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5.0

I appreciate the immediate support from Service Center

I appreciate the immediate support from Service Center Manager, my Service Advisor, Jeff Crawford, Tech Foreman, Henry & Jimmy, Svc Tech & others who I may not have names. This team of people provide with me the highest level of CUSTOMER SERVICE anytime I bring my Audi in for service issues. I couldn't ask for a higher or better level of support and attention that I'm routinely provided when I come. Please acknowledge these special individuals and know that this BH Service Center truly provides me with excellent attention to my auto needs. Best Regards, Ms. M. Davis, Inglewood

Dealer response

Hi Ms_mmd2, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your recent service visit with Jeff Crawford, Henry, and Jimmy and appreciate you complementing our level of service. It was our pleasure to help get your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to relay over the kind words expressed on your behalf. We look forward to serving you for many years to come! All the Best, Your Friends and Family at Audi Beverly Hills

5.0

The staff was attentive and mad the car buying experience

The staff was attentive and mad the car buying experience effortless. I would recommend Audi of Beverly Hills to my friends and family.

Dealer response

Hi Elopez7410, Congratulations on your beautiful Audi purchase! The team at Audi Beverly Hills strives to provide each guest with an exceptional experience. Our team was beyond happy to read that we have always been helpful, knowledgeable, and assisting you the best pricing to care for the vehicle of your choice. We are grateful for your business and we look forward to serving you for many years to come! We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Beverly Hills

5.0

John Shamieh

John Shamieh did a great job on the sales contact, test drive and oriention and has been extremely helpful once I my new Etron suv home.

Dealer response

Hi John, Congratulations on your new Etron! We are so appreciative of your feedback about your experience with ­John. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Kind Regards, Your Friends and Family at Audi Beverly Hills

1.0

They don’t sell out of state .

They don’t sell out of state . Modern times but they still have not advanced to sell vehicles out of state

Dealer response

Hello Mohammed, We appreciate the opportunity to work with you during your vehicle search. Please accept our apologies that we fell short on exceeding your expectations. We do appreciate having the opportunity to see your feedback and hope to have another opportunity to better serve you in the future. Kind regards, Kimberlee Camargo Reputation and Brand Manager

5.0

The service department is very friendly, flexible and

The service department is very friendly, flexible and professional. Ive driven from San Diego to LA just to get my car serviced. I called on a Monday and was able to get my vehicle in within that week. My local dealership had a waiting period of 1 to 2 months!

Dealer response

Hi Ruru, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during all your service visits and appreciate you complementing our level of service. We look forward to serving you for many years to come! All the Best, Your Friends and Family at Audi Beverly Hills

3.0

They did not respond to me at all, and I took the time to

They did not respond to me at all, and I took the time to fill out their app

Dealer response

Hello, Your experience is important to all of us at Audi Beverly Hills. If I may be of any assistance, please contact me directly at Kim.camargo@fletcherjones.com Kind regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

1.0

I have been leasing Audi's for over 15 years.

I have been leasing Audi's for over 15 years. I have generally had good experiences particularly with the service departments. This most recent visit has been astoundingly bad. My car has 3500 miles on it. I brought it in for it's first service. They had it for 4 days and when I picked it up, they gave me back a car that was absolutely filthy. When I complained they said they would wash it if I wanted to wait another half hour, which I didn't have time for. The check engine light came on 10 minutes after I left, a few days later the oil check light came on and when I pulled over to check it there wasn't a single drop of oil on the dip stick. Luckily, I had oil in my trunk and was able to add oil and then drove it back to the dealership. They then had my car for another 5 days and never bothered to call me to tell me what was going on, when I try calling them, they are impossible to reach. When I asked the operator who answered, why they won't pick up the phone in the service department, he was rude and said they have high call volume. For the prices they charge, maybe they should trying hiring a few more people. I see I'm not the only one who is complaining about not being able to reach the service department after multiple phone calls and poor service. Sadly, this place has really gone down hill. I hope this is not the post-pandemic norm.

Dealer response

Hello Jen, The guest experience is important to all of us at Audi Beverly Hills. We have attempted to connect with you and have been unable to do so. We would welcome the opportunity to speak with you about your recent experience. Please contact me at Kim.camargo@fletcherjones.com Warm regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

5.0

Jeff Crawford was my service manager.

Jeff Crawford was my service manager. He moved mountains to ensure that my complex 85k maintenance service was resolved to my satisfaction. I appreciated his commitment to the details that my A4 parts and service needs were fully met and that I left being a highly satisfied Audi customer. Plz commend him for a job well done! Margaret Davis

Dealer response

Hi ms_mmd2, Thank you for choosing Audi Beverly Hills. Our team is delighted to hear about Jeff Crawford was able to resolve your maintenance issue to your satisfaction. Guest satisfaction is our highest priority, and we are thankful for your kind feedback. We look forward to serving you again at your next scheduled service interval. Best regards, Your Friends and Family at Audi Beverly Hills

1.0

I made plans to drive from.

I made plans to drive from.Las Vegas to Beverly Hills dealership to see the Audi A8 they advertised for sale on your site. But, to my astonishment I was sent an e-mail that they have suspended all out of state sales. Thought your site was a nationwide sales site? I have express my concerns directly to them and if you are really concerned I can send you the correspondence. I have since purchased an A8 from another dealer on your site in North Carolina. I fly out and pick it up this coming Thursday.

Dealer response

Hello Son26, We take our reviews very seriously, and we are disappointed to read your feedback following your recent sales experience. Please feel welcome to contact me directly when time permits, so we can investigate further, in hopes of gaining the opportunity to turn your experience around. Respectfully, Kimberlee Camargo Reputation and Brand Manager kim.camargo@fletcherjones.com

Consumer response

Kimberly, I can send you the e-mails if you would like but I am sure you should have them on hand or are able to look at who sent them. Turning my experience around has passed as I have already purchased an A8. I am currently traveling to east coast on personal business and will and pick up my vehicle then drive back. If you would still like contact upon my return, please let me know. V/r, James R

5.0

Jeff Crawford has been wonderful in addressing any and

Jeff Crawford has been wonderful in addressing any and all of my needs with my 2022 SQ5 Sportback. Mr. Crawford is a pleasure to have as someone handling my service needs.

Dealer response

Hello Seanward, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Jeff Crawford and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Audi Beverly Hills

See all 2,090 reviews