Audi Beverly Hills

4.9
(1,999 reviews)
Visit Audi Beverly Hills
Sales hours: 10:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 10:00am–7:00pm
Tuesday 7:00am–6:00pm 10:00am–7:00pm
Wednesday 7:00am–6:00pm 10:00am–7:00pm
Thursday 7:00am–6:00pm 10:00am–7:00pm
Friday 7:00am–6:00pm 10:00am–7:00pm
Saturday 8:00am–5:00pm 10:00am–7:00pm
Sunday Closed 11:00am–6:00pm
New (424) 363-1550 (424) 363-1550
Used (424) 666-2136 (424) 666-2136
Service (424) 666-3748 (424) 666-3748

Inventory

See all 130 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2012.
Audi Beverly Hills a Fletcher Jones Company in Beverly Hills CA is Driven to Deliver a World Class Guest Experience through the pursuit of Excellence and is the Nation's #1 Audi Center for the 6th Consecutive Year! Audi Beverly Hills will be your Southern California destination for all your automotive needs. As a Fletcher Jones Company the associates at Audi Beverly Hills will be highly trained to align with our guest to identify needs and graciously provide a solution that exceeds their expectations. Number One Claim based on Audi USA New Sales Results 12/31/20.
The Nation's #1 Audi Center for the 6th Consecutive Year!

Service center

Phone number (424) 666-3748

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

View all 28 employees View less employees

Reviews

4.9
(1,999 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Audi Beverly Hills from DealerRater.

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5.0

Excellent and professional service. They had the "hard...

Excellent and professional service. They had the "hard to find" car we wanted and gave us a good deal!

Dealer response

Hi Sfirestone, Congratulations on your beautiful Audi purchase! The team at Audi Beverly Hills strives to provide each guest with an exceptional experience. Our team was beyond happy to read that our team has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. We are grateful for your business and recommendations and we look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Beverly Hills

5.0

Service center

The best customer service, so patient and kind. Have a loner car ready. I prefer going to Audi Service only because of the service and care!

Dealer response

Hello, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Providing a loaner vehicle is one of the many perks we offer to our guests. Our team is grateful to have earned your business and we're looking forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Audi Beverly Hills

5.0

Greg, Aram, and Richard were great! They were very...

Greg, Aram, and Richard were great! They were very professional and able to answer any questions. I highly recommend this dealership.

Dealer response

Hi Martinb7, Congratulations on your gorgeous Audi! Thank you for choosing Audi Beverly Hills! We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! It is amazing hearing that Greg, Aram, Richard all ensured you had a great time while searching for the perfect vehicle that best suits your needs! We'll be sure to relay over the kind words expressed on your behalf. Our team is looking forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Beverly Hills

1.0

Terrible Experience

I am on my third lease with Audi, 9 years of loyalty, and I wasn’t sure I would renew the lease this time as I had a horrible experience on the previous one with a sales rep who has since been let go. I would give 0 if possible, this will be my last lease with Audi. When I first came in, I was given 4 quotes by Hessam for 2 vehicles, each with a 36/42-month lease option. Both documents (I have photos) clearly stipulated 10,000m and Drive Off fee of $2,700. This was up from my last lease “Drive Off Fee” of $1,000 but I assumed it was due to inflation and the fact that I was getting a slightly more expensive vehicle this time. At no time did Hessam give me any indication (or explain any other costs) that this was not going to be the final cost I would pay on trading in my old vehicle, the very name “Drive Off Fee” seems to imply that it would be my only outlay – coupled with the fact that I had paid only $1,000 for this same fee, 3 years ago. Maybe he thought Shafiq (finance) would explain all of that as seems like a major component of his role but at no point did he explain any of the additional costs either. It wasn’t until I got home and had time to review all the costs that I realized something seemed off. My mistake was in handing over my credit card and signing for the fees which were not $2,700 as I had been quoted but closer to $4,000. I missed this as I was in the middle of my workday, trying to get this done and fielding work calls, plus I had already picked up one error when it appeared that Hessam had not communicated that the lease was to be for 36 months not 42 and Shafiq had to go get approval and redo the documents. When I realized that I'd been overcharged and compared the documents to my previous lease which had included rebates and no lease set-up fee, I both called and emailed Shafiq asking for him to contact me to explain the issue. I finally received an email from him saying he hadn’t been able to contact me as he was getting an error message (strange since 4 others from the dealership had my number and had no issues in calling or texting me that day or any other day). I sent 2 subsequent emails which he ignored and then I started texting Hessam, asking him if he could help get Shafiq to respond to me. He assured me it could all be sorted out and I even went into the dealership with some other issues around the new car, only to be told that Shafiq wasn’t in, but they would have him call me. Hessam again assured me that it could be easily sorted which I took to mean that there had been an error, but I now believe meant that he didn’t want to get involved and was avoiding discussing it with me. 3 days and several texts later with no response but vague assurances from Hessam that he was here to help, Shafiq’s manager finally called me. She told me that the fee was correct and the reason it was so high was that things were different now and the previous rebates were no longer available, so I was paying more costs (to be clear, I fully understood that I would be paying the first month lease fee and DMV registration but again assumed that was included in the “Drive Off” fee because otherwise, it would surely have been mentioned??). If a customer only comes in every three years because that’s when their lease ends, and costs and rebates have changed and are no longer available, then shouldn’t that be mentioned and clearly outlined to the customer? If I had known that I could have made a more informed decision and I would have gone to BMW where I had a received a better offer (with all costs outlined). I chose to stick with Audi because Hessam seemed to really want to win my loyalty back after my previous bad experience. My mistake. Make no mistake, this dealership is in a very prestigious part of Los Angeles, but it operates as nothing better than a used car dealership with questionable practices and people.

5.0

The BEST car leasing experience thus far! Ark and his...

The BEST car leasing experience thus far! Ark and his team went above and beyond to ensure a seamless experience from A to Z!

Dealer response

Hi Talinaltounian, Congratulations on your beautiful Audi lease! The team at Audi Beverly Hills strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Ark has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. It brings us so much joy hearing that Ark went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We are grateful for your business and we look forward to serving you for many years to come! Enjoy! Best Wishes, Your Friends and Family at Audi Beverly Hills

5.0

George is such a great service professional. Always kind...

George is such a great service professional. Always kind and helpful. Texted me updates and gave me time to bring. The loaner to accommodate my schedule.

Dealer response

Hi Carrie, It's really rewarding hearing George assisted and provided you with amazing service throughout your recent visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Providing a loaner vehicle is one of the many perks we offer to our guests. Our team is grateful to have earned your business and we're looking forward to serving you for many years to come! Warm Wishes, Your Friends and Family at Audi Beverly Hills

5.0

Excellent sales team

Farhod, Michael Shields and Shafiq in finance were excellent to work with and because of them I will be a satisfied repeat customer with my next lease.

Dealer response

Hello Scott, Congratulations on your gorgeous Audi purchase! Thank you for choosing Audi Beverly Hills! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Farhad, Michael Shields, and Shafiq all ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to pass along the kind words expressed on your behalf. Our team is grateful for your business and recommendations and look forward to working with you for many years to come! Take Care, Your Friends and Family at Audi Beverly Hills

5.0

Very professional, good friendly service. They were top...

Very professional, good friendly service. They were top notch with communicating and getting my car properly fixed.

Dealer response

Hi Elizabeth, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! Our team is looking forward to serving you for many years to come and are here to help should you need us. Please reach out to us if we can be of any further assistance to you now or in the future. Warm Wishes, Your Friends and Family at Audi Beverly Hills

5.0

It’s was the most Professional and Best experience that I...

It’s was the most Professional and Best experience that I have had when buying a car!

Dealer response

Hello Saul, Congratulations on your beautiful Audi purchase! The team at Audi Beverly Hills appreciates you taking the time to share your kind sediments regarding your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team of experts are wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Beverly Hills

5.0

I like the dealership but I’m writing to praise Yulissa....

I like the dealership but I’m writing to praise Yulissa. I’ve owned/leased many cars and dealt with many service advisors over the years and she’s the best I’ve ever had.

Dealer response

Hi Xerola, It's really rewarding hearing that Yulissa assisted and provided you with amazing service throughout your recent visit with us. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to seeing you again at your next scheduled interval. All the Best, Your Friends and Family at Audi Beverly Hills

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