Reviews
Ken was exceptional in all the areas related to my service.
Solely the person who handled the service for me. He was informative , knowledgeable took excellent care of me kept me updated as the service was taking place.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Udaya, Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to know of the thorough communication and excellent service your were provided while working with Ken. Please let us know if we may be of any further assistance to you now or in the future. Best, Your Friends and Family at Audi Beverly Hills
Regular service
Service is excellent and the facility is pristine but it is a little out of the way and confusing the the first time you visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jane, Thank you for your valuable feedback! The team and Audi Beverly is thrilled to hear about your excellent experience at our service center. We look forward to welcoming you back! Kind regards, Your Friends and Family at Audi Beverly Hills
Service on my Audi Q5
David Cohen took care of all my needs in a very smooth and professional way. I just waited in the comfortable waiting room for few moments and I was all set to go and enjoy my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jessica, Thank you for choosing Audi Beverly Hills. Our team is delighted to hear about your professional service during your visit with David Cohen. We are happy that you enjoyed waiting in the guest lounge and that it was a smooth process for you. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Audi Beverly Hills
excellent
George Chala Audi Beverly Hills service excellent Always attentive, quick, and knows whats needed Had no appt - warning light came on - was immediately taken care of and kept up to date on service progress
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for choosing Audi Beverly Hills. Our team is delighted to hear about your excellent service visit with George Chala. We are happy to hear that he is always attentive and provides you with valuable information. Your kind feedback is highly appreciated because guest satisfaction is our greatest priority!! We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Audi Beverly Hills
35K mile Service
Excellent customer service, beautiful facility, efficient loaner procedure, accessible location. Service prices are far above independent service providers which is an unfortunate detraction from the overall efficiency of the service experience at this excellent facility.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Anne, Thank you for sharing your great experience with George in service! Our team looks forward to assisting you with all of your Audi needs. Best, Kim Camargo Reputation and Brand Loyalty Manager
Highly recommended
convenient to make appointment, replied with txt confirmation. Loaner was provided as promised. Speedy repair and very detailed on services recommended or required. Not pushy, car ready in time and clean. Facility right by freeway, spacey and clean with nice coffee bar. highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for choosing Audi Beverly Hills. Our team is delighted to hear about your service experience with us. We are happy that it was a very convenient process for you and that your vehicle was clean and ready for pick-up! Thank you for your kind feedback, and your recommendations are a gift. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Audi Beverly Hills
Great service and all around good experience!!!!!!
George, my service guy has always been very helpful and pleasant to work with. He is thoughtful and communicative. I highly recommend him and Audi service.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Audi Beverly Hills
Excellent Customer Service
This is the second time I've been in to purchase a car from this dealership. After searching the first time the entire team here were so nice to work with I didn't even consider anyone else. And the experience was equally as pleasant this time around.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Christopher, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with working with Michael Tesh!! Welcome to the Fletcher Jones family. We look forward to welcoming you back. Best, Your Friends and Family at Audi Beverly Hills
Only dealer not to sell car to out of state buyer!
I have purchased 8 vehicles from out of state over the last 10 years as a cash buyer. I was just told by Brenden a salesman at the dealer, that they would be unwilling to sell the vehicle to me - they “do not sell to out of state buyers”. Really? Cash is cash, the last time I checked, regardless of the state! What a ridiculous policy.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Ryan, Your experience is important to all of us at Audi Beverly Hills. If I may be of any assistance please contact me directly at 949-718-6532. Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager
Shopped slightly used S5
Billy from sales department helped really well getting a deal i wanted for used S5, and also made sure I was satisfied with it couple weeks later. Billy and Darryl at service department were awesome on helping out touching up few spots so i can feel like new car buyer even though it was a slightly a used car. Shopping at Audi Beverly hills was great experience and highly recommend. You won’t feel cheated like how we usually feel at other dealers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Billy and Daryl. We are happy that they assisted you for service touch-ups and that you are happy with your new purchase!! Guest satisfaction is our highest priority and we truly value your kind feedback. We look forward to welcoming you back. Best, Your Friends and Family at Audi Beverly Hills