Reviews
Sales member a follow up call, did not receive.
Sales member a follow up call, did not receive. Also report a problem with truck was told they would check on the issue and call me back that did not happen either.
Sales member a follow up call, did not receive.
Sales member a follow up call, did not receive. Also report a problem with truck was told they would check on the issue and call me back that did not happen either.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Martin, we are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at (828) 328-2221 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.
Great experience dealing with Marcus for the third time.
Great experience dealing with Marcus for the third time. Had trucks ready for me to look at and test drive. Found the one I wanted. We was able to come to an agreement and purchased the truck same day. Would recommend Cloninger Ford to others.
Great experience dealing with Marcus for the third time.
Great experience dealing with Marcus for the third time. Had trucks ready for me to look at and test drive. Found the one I wanted. We was able to come to an agreement and purchased the truck same day. Would recommend Cloninger Ford to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’ve purchased 5 Ford vehicles now and the last 3 have
I’ve purchased 5 Ford vehicles now and the last 3 have been from Cloninger. The service has always been spectacular and this time was no exception. My salesperson Hunter Fountain was absolutely amazing and helped make this a great experience too.
I’ve purchased 5 Ford vehicles now and the last 3 have
I’ve purchased 5 Ford vehicles now and the last 3 have been from Cloninger. The service has always been spectacular and this time was no exception. My salesperson Hunter Fountain was absolutely amazing and helped make this a great experience too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I loved Leslie, Did I mention that I loved working with
I loved Leslie, Did I mention that I loved working with Leslie? If I did not, I meant to tell you I loved Leslie. OK
I loved Leslie, Did I mention that I loved working with
I loved Leslie, Did I mention that I loved working with Leslie? If I did not, I meant to tell you I loved Leslie. OK
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lora, thanks for your praise and kind comments about our team. Safe travels!
Great Betty was a excellent salesman .
Great Betty was a excellent salesman .everyone was very nice and knowledgeable,even though it was past closing time they still completed the process in a timely manner
Great Betty was a excellent salesman .
Great Betty was a excellent salesman .everyone was very nice and knowledgeable,even though it was past closing time they still completed the process in a timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christopher, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
100 % satisfied the service is always fast and
100 % satisfied the service is always fast and professional, and the staff is very friendly and willing to help you anytime you go there and the building look clean ?
100 % satisfied the service is always fast and
100 % satisfied the service is always fast and professional, and the staff is very friendly and willing to help you anytime you go there and the building look clean ?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The Sales and financial department handled every detail
The Sales and financial department handled every detail in a knowledgeable way. They were also upfront and personable.
The Sales and financial department handled every detail
The Sales and financial department handled every detail in a knowledgeable way. They were also upfront and personable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone has been friendly and helpful.
Everyone has been friendly and helpful. Still waiting on parts for repair but I did have a man let me know they haven't forgot me.
Everyone has been friendly and helpful.
Everyone has been friendly and helpful. Still waiting on parts for repair but I did have a man let me know they haven't forgot me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Our salesperson was fantastic!
Our salesperson was fantastic!!! Had everything ready for us when we got to the dealer, no haggling, wasting time.... finance team was quick and easy as well!!!
Our salesperson was fantastic!
Our salesperson was fantastic!!! Had everything ready for us when we got to the dealer, no haggling, wasting time.... finance team was quick and easy as well!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our salesperson was fantastic!
Our salesperson was fantastic!!! Had everything ready for us when we got to the dealer, no haggling, wasting time.... finance team was quick and easy as well!!!
Our salesperson was fantastic!
Our salesperson was fantastic!!! Had everything ready for us when we got to the dealer, no haggling, wasting time.... finance team was quick and easy as well!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Sara, we're happy you found our staff to be so supportive during your experience here at Cloninger Ford of Hickory. Please let us know if there is anything else we can do for you; we are more than happy to help!