Tom Bush BMW MINI Jacksonville

Reviews

5.0 out of 5 5.0
319 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 25, 2017

    Robert Lawson is great to work with. Easy going and takes good a care of his customers. Can't wait for my car to break down again. LOL

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  • 5.0 out of 5
    August 15, 2017

    I have been purchased everything from a Volkswagen Jetta, Acura CLS and Infiniti G35 from Walt, as well as trading in my older vehicles at Tom Bush BMW.... Walt is more than my salesman, but a trusted advisor who helps me navigate the process of getting into the best vehicle for my situation, and at a price and payment that works for me. He sends hand written letters to check in and thank me for my business. He is a true professional that brings me back every time. You guys have the best of the best!

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    Shopped for a used car
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    Dealer Response

    Thank you Jordan for your CONTINUED business and for sharing your experience with Walt Pickens! He is a true asset to our company and we consider ours...elves lucky to have him. We look forward to assisting you again in the future. In the meantime, please drive safely so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush

  • 5.0 out of 5
    July 14, 2017

    Met with Don Newell for Genius Technology Very professional ,patient w/great knowledge of the car new technology Helped me in getting to use this new... tech Would definetly recommend him to other BMW car owners Thanks Don!!

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    Dealer Response

    Thank you Ms. Ballard for your business and for sharing your Encore experience with Don Newell. We look forward to maintaining your BMW in the future.... Let us know if there is anything else we can do for you. Please drive safe so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush

  • 5.0 out of 5
    June 26, 2017

    I cannot say enough about how pleasant my car shopping experience was with Todd Thompson. He was very easy going and a real down to earth professional.... He went out of his way to make sure I had everything I needed, and all the information I required to make an informed purchase. Never did I feel like I was being persuaded into buying something. I highly recommend you make your next purchase with Todd at Tom Bush BMW.

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    Dealer Response

    Congratulations Zachary on your new BMW! Thank you for your business and for sharing your purchase experience with Todd. We look forward to maintainin...g your BMW in the future. Let us know if there is anything else we can do for you. Please drive safe so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush

  • 5.0 out of 5
    May 30, 2017

    Luis listened to my budget and made it happen. My first BMW and I love it.

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    Dealer Response

    Congratulations Cheryl on your first BMW! Thank you for your business and for sharing your purchase experience with Luis. We look forward to maintaini...ng your vehicle in the future. Let us know if there is anything else we can do for you. Please drive safe so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush

  • 5.0 out of 5
    May 13, 2017

    I want to take the opportunity to thank Susan Doyle (Smith) for her dedication to customer service, she is the consummate professional with every one of... my visit to Tom Bush Mini. She never ceases to amaze me, with her wealth of knowledge and suggestions regarding my visit. She also takes the time to inquire about my mum, bringing her approach to customer service on a personal level. I always value the time that I spend with Susan. I want her to continue being with Tom Bush Mini.

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    Dealer Response

    Thank you John for your recent service business and for sharing your experience with Susan. We look forward to maintaining your MINI in the future. Le...t us know if there is anything else we can do for you. Please drive safe so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush

  • 5.0 out of 5
    May 9, 2017

    I had an issue with my Mini Cooper, I contacted the service department, I spoke to Wayne, who asked me to bring my Cooper in the afternoon. The matter... was corrected immediately. Wayne is always the consummate professional, greeting me with a hello and how can I help you approach. I am always satisfiied with my interactions with Wayne. He is an asset to have at Tom Bush Mini.

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    Dealer Response

    Thank you John for your recent service business and for sharing your experience with Wayne. We look forward to maintaining your MINI in the future. Le...t us know if there is anything else we can do for you. Please drive safe so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush

  • 5.0 out of 5
    May 8, 2017

    Picked up my 2011 BMW Z 4 last week from Tom Bush BMW. Luis Cruz handled all the details as I did most of the transaction over the phone and via email.... He is a true professional and if you are in the market for a quality vehicle I recommend you ask for Luis. You will not be disappointed.

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    Dealer Response

    Congratulations Roy on your new Z4! Thank you for your business and for sharing your purchase experience with Luis. We look forward to maintaining you...r vehicle in the future. Let us know if there is anything else we can do for you. Please drive safe so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush

  • 5.0 out of 5
    April 20, 2017

    This is the First Time l Visited the TOM BUSH Dealership and it was a Great Experiance. Everyone was Well Versed in the BMW and answered All of my Concern"s.... GOOD JOB Mr. Bill Stewart!!!

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    Dealer Response

    Thank you Tom for shopping with us and sharing your experience with Bill. We look forward to assisting you again in the future. Let us know if there i...s anything else we can do for you. Please drive safe so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush

  • 5.0 out of 5
    April 6, 2017

    Tom Bush BMW JAX, specifically Don Newell (Sales Agent/Expert) and Rob D (Sales Manager/BMW Genuis), was professional, detail oriented, understanding,... and extremely patient throughout the entire process. Don made sure we got exactly what we wanted and the price we were seeking. His time and effort spent with us was invaluable. We highly recommend Tom Bush BMW; especially Don, Rob, and Sheila!

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    Dealer Response

    Congratulations Alana on your new BMW! Thank you for your business and for sharing your purchase experience with Don and the team. We look forward to ...maintaining your BMW in the future. Let us know if there is anything else we can do for you. Please drive safe so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush

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