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Tom Bush BMW MINI Jacksonville

(439 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(439 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Bush BMW MINI Jacksonville from DealerRater.

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Mr. Patel is the BEST!!!

A few weeks back I had to trade in my car because the check engine light kept coming on. I was fed up and had to trade in my car because I was about the take a family trip and NEEDED a reliable car. The Sales Manager referred me to Mr. Patel and he helped out TREMENDOUSLY!!! He did everything in his power to get every penny that was owed to me. In the end I walked out with a brand new 2015 RED X3. Without his help, I would have lost my marbles!!! My family thanks you from the bottom of our hearts for giving us a reliable car to take our road trip in comfortably, in style and with absolutely no worries. THANK YOU SO MUCH!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Tylers for your business and for sharing purchasing experience from Mr. Patel with us! Let us know if there is anything else we can do for you. We look forward to maintaining your BMW X3 in the future. Please drive safe so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush

buying new 228I BMW

Nick is awesome! He helped us special order exactly the car we wanted. We love it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Great to hear about your positive experience, Quinten! ~Brian Bush brian@tombush.com

Mr. Patel is the man when buying a car!

I recently bought a brand new BMW X3 and the experience is just wonderful. I've been shopping for the best car that suit are family of 3. I've been to several dealers and the customer service that I receive here is just excellent and incomparable. Mr. Patel is just the BEST and he will help you through out the process. And he is right you cannot just look at the car you have to drive it and feel it. Best experience ever. You have to look for him whenever you need to buy a car at BMW. He is the man!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business Anna. We hope you enjoy your X3. We will be sure to recognize Patel for a job well done. Let us know if there is anything else we can do for you. ~Brian Bush brian@tombush.com

new car lease Donald Sanchez

Easy, Fast, Very reasonable, and less hassle. Was nervous at first, but now I feel a sense or welcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Great to hear, Mr. Sanchez and welcome to the Tom Bush family!

New BMW Purchase

I shopped around for a 4 series BMW and I went to the one in Orange Park, salesmen wasn't as friendly and didn't even allow me to test drive the car because I wasn't buying it so that's when I was driving around town and stopped at Tom Bush BMW, totally different experience! I was greeted and welcomed by Nick who allowed me to test drive the car and didn't push me to buy the car right then and there. Two months later I was back at the dealership buying a brand new 4 Series. The overall experience was great! Nick looked at me as a person and not just a potential buyer. He made my car buying experience easy and I didn't feel I had to use a certain scheme like i'm playing chess just to haggle with him buying the car. I would definitely recommend Nick and Tom Bush BMW to everyone in Jacksonville who's looking at buying a BMW. WONDERFUL EXPERIENCE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the positive feedback Andre! Enjoy the 4 Series.

Great Service

Great Service, friendly advisers. The buying experience was a pleasure. Second car from Tom Bush BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Great to hear Macht!

New Lease 228i

Delt with sales agent Nick Amin. Very attentive and thorough sales team. Rapid delivery as required.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Great to hear! We will let Nick know about your feedback. Have a great rest of your day!

leasing a new 320 BMW

Had wonderful service today with Nitin Amin! I will continue to get A BMW now and in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for business and telling us about your experience Leslie!

Bought a 535i 2012

Nitin Amin was a person that understood my situation and helped me select a used 535i I wanted. He was very professional and would listen to all my needs I required.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Mr. Lewis for the kind review! We'll be sure to recognize Nitin during our next meeting.

Lease at car from Nitin amin

Pleasure to work with Nitin Amin! He was very professional during the entire buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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