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Tom Bush BMW MINI Jacksonville

(438 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(438 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Bush BMW MINI Jacksonville from DealerRater.

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Chuck Hollis

We have leased many BMW's from Tom Bush and we have always gone to Chuck Hollis. Chuck is extremely knowledgeable, friendly and is never pushy. He does his best to help pair the customer with the best vehicle to meet their current needs. Many people, including us, have a pit in their stomach when they walk into a car dealership. With Chuck Hollis at Tom Bush BMW waiting to greet us when we arrive, that never has happened and it never will. he makes the car lease/purchase event a positive experience. Catherine and David Graham

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Linda Semanik VP Seda construction

Conhuck Hollis @BMW on Atlantic blvd has sold me cars for over 10 years. He always follows up on all details. I have assisted my husband when he purchased a car from another dealer. The salesman was no Chuck Hollis.I recomend Chuck to everyone. He is a true professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chuck Hollis is a BMW expert; Tom Bush BMW is OK

Talk with Chuck Hollis before you buy a BMW vehicle anywhere. Notice his easy-going manner and ask him questions on the car you are interested in. I found him to be well informed on the cars he sells, and knowledgeable about a buyer's needs from his many years of experience with these German motorcars. You will get the best in the business service from Chuck before you buy and after you drive the vehicle home. And you will come away with a friend that will help when your car later requires attention.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chuck Hollis from Tom Bush BMW

My experience at this dealership was tremendous. Mr. Hollis had all documents prepared and ready to go. He took the time needed to walk me through the new features the car offers more than once. Also he gave a direct contact number that he answers, amazing!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chuck Hollis is best BMW representative around!

We have had BMWs in the past, so when it was time to make a trade on my 'mom' car we visited our local dealer to see what was available. There, we met Chuck Hollis. Chuck made car shopping painless and easy. He was extremely patient while I test drove several vehicles, some more than once. There was no high pressure sales pitch, just knowledge and information about the vehicle. He walked me through all the options and didn't oversell the options that I really didn't need or want. After months of looking, I purchased an X5. I was having trouble getting my bluetooth connected one day and decided to swing by the dealership to see if Chuck could help me. I called him and he had just left to go home, but turned around to meet me so he could show me what I was doing wrong. This is how Chuck earned a 5 star rating with us and also why we will return to him for future BMW purchases. And for the record, this car is, by far, the most comfortable car I have ever driven. I highly recommend the comfort seating package.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chuck Hollis is the man to see for a BMW

If you're in the market for a BMW just see Chuck Hollis and don't pass go!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love My BMW

I would not buy a car from anyone else! Chuck was just great when I got may first BMW and just as great when I came back to trade a few years later. I reccommend him all the time when people comment on my amazing car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Another satisfied customer

I searched all over the Southeast for a clean preowned X5. I found one online at Tom Bush. From the initial contact with James Mitchell it was clear that he was experienced with the BMW line and was very responsive to both phone and email communication. It is not easy to make such a large financial decision on line typically, but Jim and his team made it just that - easy. Everything was smooth and seamless. I am very happy to have my X5 and even though I am 4 hours away, it was as easy as being in the showroom. Thanks again to the Tom Bush team! Loving my BMW in Charleston SC

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Chuck Hollis

I ordered a car through European delivery program. My sales person was Chuck Hollis. Chuck was very helpful, relaxed (e.g. no pressure), forthright and open to negotiation on the price of the car. It was one of the smoothest easiest automobile purchases I have ever made. If I buy another BMW, which I am sure I will, Chuck Hollis will be my sales person of choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceptional Customer Service

We were greeted as we walked in by Chuck Hollis and his friendly "make yourself at home" personality. After a brief discussion, Chuck moved my wife from one who thought negatively about BMWs, because "all BMW drivers and therefore everyone associated with BMW were pushy and rude, to one very interested in the details of each model. The quality of the automobile did create one problem. We both wanted to drive! Chuck's solution for this, another BMW. Unfortunately my wife passed shortly after and the second purchase did not happen but our driving experience and week end excursions together are fondly remembered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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