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Wellesley Mazda

4.7 out of 5 (4.7) 620 reviews

Dealer on Cars.com since January 2012

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 5:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun 12:00 PM - 5:00 PM
Mon 7:30 AM - 5:00 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 5:00 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat 9:00 AM - 12:00 PM
Sun Closed

Reviews

4.7 out of 5 4.7
620 lifetime reviews. Includes reviews of Wellesley Mazda from DealerRater.com
  • Excellent experience at Wellesley Mazda!
    August 19, 2017

    I rarely write reviews for products and services and never imagined myself doing so for a car dealer. Nonetheless, I found my recent purchase of a 201...7 Mazda CX-5 to be so seamless and transparent that I felt compelled to share it with the masses. From the moment my partner and I walked into the showroom Wellesley Mazda's commitment to customer service was apparent. Our sales rep, Mike Winterson, was very informative, friendly and not in the least bit pushy. He worked with his sales manager Rodrigo Nadal to find a way for me to exit my overrun lease to enter into a new CX-5, just in time for my birthday! And for those of you who are reading this review who have yet to test drive the CX-5, I implore you to do so. Before going to Mazda I checked out Volvo and several other dealers for a mid-level SUV. My experience suggests there's no comparison when it comes to quality and value. The premium package features on my CX-5 would have cost me $17-22k more on a comparable Volvo XC-60. And just when I thought my good fortune at Wellesley Mazda was complete I met Alexander Kamergorodsky, resident car delivery concierge. If you purchase a new vehicle from Wellesley Mazda (which I recommend), please take the time to have Mr. Kamergorodsky walk you through its bells and whistles! As a result of his thorough and responsive presentation, I've already managed to impress partner and friends with my facile navigation of the CX-5's features ;-) In closing, I found my first new car buying experience at Wellesley Mazda to be transparent and customer-centered. Mike, Rodrigo and Alexander's attention to detail was the icing on my CX-5 birthday cake!

    5.0 out of 5
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    Not Applicable
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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 2.2 out of 5
    "We have a 100% transparent buying process", unless...
    April 2, 2018

    You are an informed buyer. I scheduled an appointment to drive a CX5 with very particular specifications. I was assured online this was possible, henc...e we drove there with my wife Saturday after lunch. Upon arrival it took almost 30min to be able to test drive the car, and not surprisingly, it was not the car I had specifically asked for. It turns out the car I requested was unavailable at the moment. We drove another CX5 without the packages I wanted to test in the interest of not wasting or time. We then sat down to talk about leasing vs buying and discuss numbers, and the salesperson (and later the sales manager) was very reluctant to provide clear and concise information about the MSRP and fees. As soon as it was clear that I was an informed buyer and that I was going to compare quotes they pretty much said in a very respectful manner you should not do business with us.

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    5.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    2.0 out of 5
    Overall Experience
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
  • 5.0 out of 5
    Satisfied First Time Car Buyer
    March 31, 2018

    Showed up to the dealer to buy my first car. I was helped by Krystal who took me on a test drive. She was great, she answered all my questions and wha...tever questions she couldn???t answer, she made sure to find someone who could. It was a comfortable experience.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
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Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Wellesley Mazda from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Oil, Filter Change

    $36.95 and up*

    Fuel Injector Service

    $129.95 and up*

    Wheel Alignment (4WD)

    $99.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 198 Offers on 7 Models

About Our Dealership

Dealer on Cars.com since January 2012

At Wellesley Mazda, we believe in conducting every part of our business openly, honestly and directly.

That means:
Giving you our BEST PRICE on our new vehicles. Giving you our Best Price First on pre-owned vehicles. Inviting you to compare our prices against other dealerships. Customizing a finance plan to meet your needs. And just being all-around swell people.

We Are Not Salespeople.
We are Product Specialists.

"Buy Transparently"

Top Reviewed Employees

Wellesley Mazda
965 Worcester St Wellesley, MA 02482
New (781) 304-4775
Used (781) 304-4775
Service (781) 304-4775
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