Wellesley Mazda

Jared was super helpful and answered all my questions and concerns. It was my first time buying a car so he was super helpful. My overall experience at... Wellesley Mazda was great!

I had a good experience leasing a Mazda CX-5 in November, so 10 months later, when it was time to get our daughter her first car, we returned to Wellesley... Mazda. Michaela Mulry showed my wife and I the two used cars we had selected online -- both CX-5s, took us on test drives, and answered all our questions. Our daughter loves the car we purchased for her (sight unseen). And I appreciate how Alex sits down with the new owner in the car and explains all the features.

I rarely write reviews for products and services and never imagined myself doing so for a car dealer. Nonetheless, I found my recent purchase of a 2017... Mazda CX-5 to be so seamless and transparent that I felt compelled to share it with the masses. From the moment my partner and I walked into the showroom Wellesley Mazda's commitment to customer service was apparent. Our sales rep, Mike Winterson, was very informative, friendly and not in the least bit pushy. He worked with his sales manager Rodrigo Nadal to find a way for me to exit my overrun lease to enter into a new CX-5, just in time for my birthday! And for those of you who are reading this review who have yet to test drive the CX-5, I implore you to do so. Before going to Mazda I checked out Volvo and several other dealers for a mid-level SUV. My experience suggests there's no comparison when it comes to quality and value. The premium package features on my CX-5 would have cost me $17-22k more on a comparable Volvo XC-60. And just when I thought my good fortune at Wellesley Mazda was complete I met Alexander Kamergorodsky, resident car delivery concierge. If you purchase a new vehicle from Wellesley Mazda (which I recommend), please take the time to have Mr. Kamergorodsky walk you through its bells and whistles! As a result of his thorough and responsive presentation, I've already managed to impress partner and friends with my facile navigation of the CX-5's features ;-) In closing, I found my first new car buying experience at Wellesley Mazda to be transparent and customer-centered. Mike, Rodrigo and Alexander's attention to detail was the icing on my CX-5 birthday cake!

Michaela was wonderful to work with. I went in to buy a used car as cheaply as possible. Hardly what most salespeople look forward to, but Michaela was... great. She was patient and remained interested in what I needed and made great efforts to make sure that I felt happy with my choices and comfortable with all aspects of the sale. I would absolutely go back. To Wellesley Mazda and to Micheala. The finance Dept. was also excellent. Marissa and Krystal were super helpful and I always felt that they not only were good at their jobs but were looking out for me as well. Fantastic experience.

We went looking for a car but were open minded about our options. Our first day, we went to 4 different dealerships. Our favorite car was the CX-3 but... we still kept our options open. We then looked at 2 more other dealerships but we kept coming back to the CX-3 and specifically, the Wellesley Mazda dealership that treated us the best. Through a few visits, they were extremely patient with us, explaining all the different trim options. We went on two separate test drives until we were 100% sure it was the right car. Everyone we spoke to was great and we got a very good deal on a great, safe car. It was great knowing that since the salespeople were not on commission, we weren't pressured. All the other dealerships we went to immediately tried to sell us a car without being informative and letting us take the time needed to make the right decision.

Bought a new Mazda 6 here. Jared is very communicative and friendly throughout the process. Hope that the this will be kept at the same level when I come... for service!

We are enjoying our CX5! We appreciate all the time you spent with us..you truly were a joy to work with.Thank you Adam!

Just started my search for a larger vehicle and the CX9 looks very promising. Henry answered all my question and made the test drive very pleasant.

We had such a wonderful experience with our last purchase with Henry that I had to bring my Aunt back for her first Mazda ever. The purchase was fun and... painless. I can't wait to see the new dealership after the renovation .

My experience at Wellesley Mazda was by far the BEST experience I have ever had at a car dealership! In my lifetime I have purchased nearly a dozen cars... from folks where I spend most of my time dodging the hard sell and double talk. So when I walked in to Wellesley Mazda, I was prepared. Fortunately for us, our salesperson, Adam, an engaging, incredibly smart, and knowledgeable young man, greeted us and shockingly talked about the car, gave us a test drive and no hard sell. I left the dealership knowing that this was the car for me (bye bye to Lexus and BMW). Yes, Adam followed-up, he answered my questions, he was available and responsive. What amazed me the most about this experience was the dealership culture. Adam is an intern, a college student. The leadership at the dealership trained him and let me meet prospective buyers and negotiate the terms of the agreement. No hard sell; No back and forth; and No bait and switch. As a parent of recent college graduates, I especially appreciate an organization that is willing to work with students to help them develop the tools needed to join the workforce. I wish Adam well as he goes back to college and appreciate his efforts to make this a great experience. In addition, I would like to acknowledge Krystal from the business office. She was very patient and efficient in managing the paperwork in preparation for delivery. The delivery process was very smooth thanks to Matt Marshall as well. I will certainly be recommending this dealership. If I could give Adam, Krystal and Matt a dozen stars, I could!