Reviews
Write a reviewBought a 2015 Jeep Cherokee in November of 2022 from
Bought a 2015 Jeep Cherokee in November of 2022 from these guys and it has been nothing but a money pit lemon. Would not recommend to anybody and will never be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Colt was great to work with!
Colt was great to work with! Made the whole process very easy! Would definitely recommend these guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing service extremely professional.
Amazing service extremely professional. Best car buying experience I’ve had. Would recommend to anyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sale of defective cars
Buyer beware!! Sold me a car with a cracked engine block that was repaired with JBWeld didn’t hold for long. They sell cars as is so your stuck with a bad deal.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr. Otis
They were very helpful and had a great inventory to choose from. Dales was no pres sure and process was simple and quick. They took care of an issue immediately as they said they would.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kappa auto
They were easy to work with and honest in their dealings with us. I have had the vehicle only a day, but I felt blessed to find this particular one...hope I am loving it for years to come!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nissan Armada
An amazing car, thanks for the help!!! I loved the amazing work that Kapp Auto provided to me! Also you guys rock for helping me find my dream car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Out of towner
Flew in to pick up a truck that I viewed online. Looked great. Ran great. Bought it and drove home. On the drive several small issues arose. Remote start quit working ( I checked every time I stopped for food and fuel), heat directional controls quit (stuck on split defrost and floor), developed a misfire in engine (haven't figured out that one yet). I bought it as is so my fault for not catching most of it, but Kapp could have had it checked out more thoroughly. Again, as is. I'm venting. I thank Kapp for the truck. It is what I was looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
What's better than Great...Awesome!!
We live 60 miles away but we make the drive for many reasons, 1) Great service. I feel like family. No games like the big guys. No pressure. 2) Great price's. They have been such a great value that we have purchased not one, but 6 vehicles over the past few years. This was 3 cars and 2 trucks, and an SUV. All were a great buy. 3) Helped us to build are credit. Worked hard to get us the best deal with a lender. 4) Integrity! I have purchased many vehicles in my life. Most of the lots would not remember me or know even know my name if I came back. Kapp Auto remembered me as a real person not just another sale. They remembered me and my name after a full year. To me this is where other lots fall short because of the high turnover of employees.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Randy
Great people to work with at both Roy and Clinton, I had five trucks that I liked I ended up buying a 2015 Ford F-350 and very pleased I might add.
- Customer service 1.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase