Reviews
Write a reviewBought a 2015 Jeep Cherokee in November of 2022 from
Bought a 2015 Jeep Cherokee in November of 2022 from these guys and it has been nothing but a money pit lemon. Would not recommend to anybody and will never be back.
Bought a 2015 Jeep Cherokee in November of 2022 from
Bought a 2015 Jeep Cherokee in November of 2022 from these guys and it has been nothing but a money pit lemon. Would not recommend to anybody and will never be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Colt was great to work with!
Colt was great to work with! Made the whole process very easy! Would definitely recommend these guys!
Colt was great to work with!
Colt was great to work with! Made the whole process very easy! Would definitely recommend these guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing service extremely professional.
Amazing service extremely professional. Best car buying experience I’ve had. Would recommend to anyone
Amazing service extremely professional.
Amazing service extremely professional. Best car buying experience I’ve had. Would recommend to anyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sale of defective cars
Buyer beware!! Sold me a car with a cracked engine block that was repaired with JBWeld didn’t hold for long. They sell cars as is so your stuck with a bad deal.
Sale of defective cars
Buyer beware!! Sold me a car with a cracked engine block that was repaired with JBWeld didn’t hold for long. They sell cars as is so your stuck with a bad deal.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr. Otis
They were very helpful and had a great inventory to choose from. Dales was no pres sure and process was simple and quick. They took care of an issue immediately as they said they would.
Mr. Otis
They were very helpful and had a great inventory to choose from. Dales was no pres sure and process was simple and quick. They took care of an issue immediately as they said they would.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kappa auto
They were easy to work with and honest in their dealings with us. I have had the vehicle only a day, but I felt blessed to find this particular one...hope I am loving it for years to come!
Kappa auto
They were easy to work with and honest in their dealings with us. I have had the vehicle only a day, but I felt blessed to find this particular one...hope I am loving it for years to come!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nissan Armada
An amazing car, thanks for the help!!! I loved the amazing work that Kapp Auto provided to me! Also you guys rock for helping me find my dream car!
Nissan Armada
An amazing car, thanks for the help!!! I loved the amazing work that Kapp Auto provided to me! Also you guys rock for helping me find my dream car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Out of towner
Flew in to pick up a truck that I viewed online. Looked great. Ran great. Bought it and drove home. On the drive several small issues arose. Remote start quit working ( I checked every time I stopped for food and fuel), heat directional controls quit (stuck on split defrost and floor), developed a misfire in engine (haven't figured out that one yet). I bought it as is so my fault for not catching most of it, but Kapp could have had it checked out more thoroughly. Again, as is. I'm venting. I thank Kapp for the truck. It is what I was looking for.
Out of towner
Flew in to pick up a truck that I viewed online. Looked great. Ran great. Bought it and drove home. On the drive several small issues arose. Remote start quit working ( I checked every time I stopped for food and fuel), heat directional controls quit (stuck on split defrost and floor), developed a misfire in engine (haven't figured out that one yet). I bought it as is so my fault for not catching most of it, but Kapp could have had it checked out more thoroughly. Again, as is. I'm venting. I thank Kapp for the truck. It is what I was looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
What's better than Great...Awesome!!
We live 60 miles away but we make the drive for many reasons, 1) Great service. I feel like family. No games like the big guys. No pressure. 2) Great price's. They have been such a great value that we have purchased not one, but 6 vehicles over the past few years. This was 3 cars and 2 trucks, and an SUV. All were a great buy. 3) Helped us to build are credit. Worked hard to get us the best deal with a lender. 4) Integrity! I have purchased many vehicles in my life. Most of the lots would not remember me or know even know my name if I came back. Kapp Auto remembered me as a real person not just another sale. They remembered me and my name after a full year. To me this is where other lots fall short because of the high turnover of employees.
What's better than Great...Awesome!!
We live 60 miles away but we make the drive for many reasons, 1) Great service. I feel like family. No games like the big guys. No pressure. 2) Great price's. They have been such a great value that we have purchased not one, but 6 vehicles over the past few years. This was 3 cars and 2 trucks, and an SUV. All were a great buy. 3) Helped us to build are credit. Worked hard to get us the best deal with a lender. 4) Integrity! I have purchased many vehicles in my life. Most of the lots would not remember me or know even know my name if I came back. Kapp Auto remembered me as a real person not just another sale. They remembered me and my name after a full year. To me this is where other lots fall short because of the high turnover of employees.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Randy
Great people to work with at both Roy and Clinton, I had five trucks that I liked I ended up buying a 2015 Ford F-350 and very pleased I might add.
Randy
Great people to work with at both Roy and Clinton, I had five trucks that I liked I ended up buying a 2015 Ford F-350 and very pleased I might add.
- Customer service 1.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase