Good Guys Auto House

Great dealership with great people from sales to service. I have purchased multiple vehicles from Good Guys and highly recommend them.

WARNING TO ALL - DON?T GO TO JASON MCCORMICK AND GOOD GUYS AUTOHOUSE; CAR WAS RUINED!! COMPLAINT against Jason McCormick Good Guys Auto House ,INC. in Southington, CT. Been a happy loyal customer of Good Guys Auto House, INC. in Southington, CT. for over 7 years When picking my car up on a Friday evening after a major +$1,750.00 repair bill. The car was properly repaired - however I noticed a strange substance on the hood of the car. A substance had been smeared on the car?s hood directly on the center of the car?s hood. Over the weekend, I tried to wash the substance off the car, but noted that the substance was eating away the paint off my car?s hood. Took the car to a professional auto body shop to evaluate the damage to the hood. Initially the professional auto body shop wanted to try to buff the substance off, it did not come off and it was determined the substance needed to be tested. After testing the substance, it was determined to be brake fluid smeared on the hood with a rag. The only solution, was to have the hood painted. The brake fluid was eating away the paint and going into the primer on the hood. I called Jason McCormick at Good Guys Auto House and complained that I felt the car?s hood was intentionally ruined with brake fluid. He, mentioned to me to return the car to the shop to be evaluated. I told him I, NO LONGER had faith and trust in his shop, for Good Guys Auto house to keep my car safe and not further ruin my car. To was a disappointing end to 7 years of being a loyal customer. Asked for him to cover the damages to the car. He refused and was rude on the phone and in a phone conversation with me. Further, his Service manager Dean, was rude in a phone conversations with me. A very HOSTILE atmosphere at Good Guys Auto House in Southington, CT. towards me. With this HOSTILE atmosphere, I would never return my car to their shop or allow the car to be looked at by them. I have LOST complete trust in them towards me. In other words : I felt TARGETED by Jason McCormick and Good Auto house and my car had a Bulls Eye on it! I told Jason McCormick I had documentation from a professional Auto Body Shop detailing the damage and the tested substance found smeared on the hood. Furthermore, the professional auto body shop that evaluated the car, mentioned to me to NEVER bring my car back to Jason McCormick Good Guys Auto House, because they were astonished at the damage to the car. Never heard or seen a repair shop, ruining someone?s car for no reason. I have documentation showing the damage to the car?s hood was done, while at their shop.

WARNING TO ALL -  DON’T GO TO JASON MCCORMICK AND GOOD GUYS AUTOHOUSE;  CAR WAS RUINED!!   COMPLAINT against Jason McCormick  Good Guys Auto House ,INC. in Southington, CT.   Been a happy loyal customer of Good Guys Auto House, INC. in Southington, CT. for over 7 years   When picking my car up on a Friday evening  after a major  +$1,750.00  repair bill.   The car was properly repaired  -  however  I noticed a strange substance on the hood of the car.   A substance had been smeared on  the car’s hood directly on the center of the car’s hood. Over the weekend, I tried to wash the substance off the car, but noted that the substance was eating away the paint off my car’s hood.   Took the car to a professional auto body shop  to evaluate the damage to the hood.   Initially  the professional auto body shop wanted to try to  buff the substance off, it did not come off and  it was determined the substance needed to be tested.   After testing the substance, it was determined to be brake fluid  smeared on the hood with a rag.   The only solution, was to have the hood painted. The brake fluid was eating away the paint and going into the primer on the hood.   I called Jason McCormick  at Good Guys  Auto House and complained  that I felt the car’s hood was intentionally ruined with brake fluid.   He, mentioned to me to  return the car to the shop to be evaluated.   I told him I, NO LONGER  had faith and trust in his shop, for Good Guys Auto house to keep my car safe and not further ruin my car. To was  a disappointing end to 7 years of being a loyal customer.   Asked for him to cover the damages to the car. He refused and was rude on the phone and in a  phone conversation with  me. Further, his Service manager Dean, was rude in a phone conversations with me.   A very HOSTILE atmosphere at  Good Guys Auto House in Southington, CT. towards me. With this HOSTILE atmosphere, I would never return my car to their shop or allow the car to be looked at by them. I have LOST complete trust in them towards me. In other words : I felt TARGETED by Jason McCormick  and  Good Auto house  and my car had a Bulls Eye on it!   I told Jason McCormick  I had documentation from a professional Auto Body Shop detailing the damage and the tested substance found smeared on the hood.   Furthermore, the professional auto body shop that evaluated  the car, mentioned to me to NEVER bring my car back to Jason McCormick Good Guys Auto House, because they were astonished at the damage to the car. Never heard or seen a repair shop, ruining someone’s car for no reason.   I have documentation  showing the damage to the car’s hood was done, while at their shop.

Adam and Jason were great to deal with. Super friendly and very personable. They answered all my questions and really put up with my indecisiveness.

The staff here really CARE about their customers and stand by their cars.

Bought my 2004 Chevy trailblazer great price no pressure buying, auto repairs fair and great service would recommend to anyone for sailes and service.

I recently(yesterday) bought MY new 1991 Jaguar here- Site unseen- Yes there were many phone calls and leg work-which they handle like the xxxxxxthey are..even picked me up. I was assured and I believed them, that there are No issues, so I just showed up, shook hand and took car 750 miles, mostly non-stop. Just as advertised No major issues ! It's nice to find that Good Guys isn't just a name, they really are !

I bought my new VW Passat from them and they did everything they promised! New tires and all!I am pleased with the sale, and love my new car! Will definitely recommend them to anyone looking for a car!

Amazing place, people, and service! Bought a car from Good Guys a couple weeks ago and they made the whole process simple and easy. They were prompt on returning calls and handling concerns. After having the car for a few weeks, I noticed something and gave them a call and they fixed it asap, no hesitations or questions. Hands down the best service I have had buying a car. I would recommend buying a car or servicing a car at Good Guys!

I Just bought my VW from good guys. Adam and Jason were very kind and easy to work with. They return calls promptly, always willing to answer any question you have, and helpful throughout the whole buying process. I am beyond delighted with my new baby! they even got the tires I asked for! Amyjean S.